Cowboy Jack's

Had a burger. Was disappointed as it looks like they use frozen patties unlike other locations.

Was so packed and loud. Usually I love this place but not on a weekend

The waitress couldn't keep up w her tables i had terrible service took her 15 mins to bring BBQ sause

I specifically requested ribs not be charred and they were burnt and covered with an unsavory sauce. I was very disappointed. In addition when I complained I was told the general manager would call back and they never did so the quality of the food was poor and they were not accountable for it. I definitely recommend not eating there

Food was pretty good but the service was slooooooooooooow. At some point we got two different waitresses confused about who was supposed to be serving our table. Never had that happen before at a restaurant. It wasn’t even super busy.

I would love to rate this higher. I’m a regular here. The best happy hour ever! The servers are so kind and amazing.
The issue is the absolutely DISGUSTING bathrooms. None of the paper towel dispensers work, there is puke all over the toilet in the back. The sink faucet has been broken for months. Heck they don’t even have a garbage can so there are paper towels all over the floor.
Bathrooms are a direct representation of the senior management at a restaurant and this Management has failed in my book.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Pizza

First time here. Food beat the prior reviews I read. Service was great and love a place that has a massive menu for happy hour and you can walk away full for less out of pocket.
Will be back.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fries, Pizza

On Monday's they have the Sloppy Jack for $3. With fries, it is $6. Cheap lunch and really good.

Atmosphere: 5

Food: 5

Service: 5

Server walked through where we were sitting in the couch/lounge area, and didn't even look at us.
She walked through several times and refused to acknowledge us. We had to go to the bar ourselves for any service.

Atmosphere: 3

Service: 2

For a bar and restaurant the atmosphere is solid. Happy hour is 3-6 everyday, so that's a win. Service was slow, but warm and friendly. The food however was below average. They would do much better shortening the menu options and concentrating on making things taste well.

Atmosphere: 4

Food: 2

Service: 4

Very loud, but what bar isn't. The food was very good and well priced!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Burgers

Our Server, Elise J, was excellent! Food was fantastic! Drinks were good! Only thing that didn't make it 5*, dried up puke in the restroom.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fries, Brisket, Burgers

I will definitely be back to cowboy jacks next weekend for sure

Atmosphere: 5

Food: 5

Service: 5

place has really good vibes, entire staff is super friendly!

make sure to ask for brenna, she’s super attentive and will cater to your needs.

Atmosphere: 5

Food: 5

Service: 5

Aside from the country music, everything is perfect. It is "Cowboy Jack's" though... so It's bound to have country music.

Atmosphere: 5

Food: 5

Service: 5