I usually use the drive-thru. I'm hooked on the iced Americano with light heavy cream. Always a smile at the pickup window.
hannah schmidt
Received wrong drink Ordered iced not hot DT girl spilled drink all over me and my car 2nd degree burn on my leg Stared at me like she was dumb as a box of rocks No apology for any of it Oh! And had to ask her for napkins as she dumbly stared into my car and just watched
Was told I receive a credit for my drink (LIKE THAT FIXED THE PROBLEM!) I have a burn and everything is covered in milk in my car
HIGHLY ADVISE TO STAY UNTIL THEY HIRE COMPETENT HUMANS
Edward Cabildo
It's Starbucks
Dani Tureud
I visited this location on May 30,2025 at appx. 9:10pm. I was not greeted by either of the 2 people I saw working. And my drinks were not made correctly. I get this drink all the time at other locations. The drinks tasted like watered down cocoa. I will not visit this location again.
Isaac Snaza
Very nice and clean from remodel, but employees are very ignorant and rude. Don’t care about customer service.
Emily Knott
I go to this location and I regret it every time I do. They made my drink absolutely disgusting. My matcha has chunks everywhere in it. I can’t believe they looked at this and thought it was ok to give to a customer. A seven dollar drink… I’m disgusted I go to take a sip and it’s all matcha chunks. Gross.
Tricia Cleveland
This is literally the SLOWEST Starbucks in the twin cities. Take your business to cliff road or pilot knob starbies. 15-25 minutes to process and online order is crazy to me. I gave them the benefit of the doubt the first time but this is a common occurrence at this location. Even the Starbucks at the UofM can get your drink out in 5-7 minutes.
Gavin Long
Barista with good hair make me smile widely . Would give 6 stars I could.
Lilianna Miron
The drink I got before close it was like 10 at night 12/11/24 so I expected them to be half dead , but when I pulled up they were really nice both of the workers I’ve never been at this location . I usually go to savage or shakopee , but this location made my drink the best of them all. Will be going back if I am in the area .
Atmosphere: 5
Food: 5
Service: 5
Tony Daniel Barreto Reyes
Today I went into the drive through, and I order 3 mocha cookie crumble and they gave me one very sweet and the other 2 didn't taste good.
On my most recent visit to this location, i took the drive through, and the order person didnt take our order correctly. Then when we paid and they tried to hand us the wrong product, we mentioned we ordered match not chia. The person taking payment at the window proceeded to tell us that we didnt order match we ordered chia... ? im pretty sure i know what i ordered.... they continue to tell us how its not what we orded. Im sorry that your employees dont listen to customers, But trust me when i say i didnt order a chia tea, but i ordered matcha.. i am 100% sure that i ordered matcha and not chia tea. Your employees need to learn to listen and or press the correct buttons on the computer and not blame the customer for their lack of listening.
Atmosphere: 3
Food: 4
Service: 2
Lisa Halverson
Line went fast, drink went equally fast. So good
Atmosphere: 5
Food: 5
Service: 5
Jeremy Morris
Great baristas and a super-busy store. There are often flies in the store and food areas, which sucks.
Atmosphere: 3
Food: 5
Service: 5
Aerabella Fox (Bella)
I LOVE STARBUCKS. Fav drink always the pink drink most drinks are even better with vanilla sweet cold foam totally worth the hype
Parking: There is space and it’s convenient.
Kid-friendliness: They are kind to kinds
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Pop
Kelly Jacobson
They get pretty busy. The staff work hard, there just aren't enough of them. The bathroom was a mess, out of toilet paper. Some of the furniture is wearing out.
I usually use the drive-thru. I'm hooked on the iced Americano with light heavy cream. Always a smile at the pickup window.
Received wrong drink
Ordered iced not hot
DT girl spilled drink all over me and my car
2nd degree burn on my leg
Stared at me like she was dumb as a box of rocks
No apology for any of it
Oh! And had to ask her for napkins as she dumbly stared into my car and just watched
Was told I receive a credit for my drink (LIKE THAT FIXED THE PROBLEM!) I have a burn and everything is covered in milk in my car
HIGHLY ADVISE TO STAY UNTIL THEY HIRE COMPETENT HUMANS
It's Starbucks
I visited this location on May 30,2025 at appx. 9:10pm. I was not greeted by either of the 2 people I saw working. And my drinks were not made correctly. I get this drink all the time at other locations. The drinks tasted like watered down cocoa. I will not visit this location again.
Very nice and clean from remodel, but employees are very ignorant and rude. Don’t care about customer service.
I go to this location and I regret it every time I do. They made my drink absolutely disgusting. My matcha has chunks everywhere in it. I can’t believe they looked at this and thought it was ok to give to a customer. A seven dollar drink… I’m disgusted I go to take a sip and it’s all matcha chunks. Gross.
This is literally the SLOWEST Starbucks in the twin cities. Take your business to cliff road or pilot knob starbies. 15-25 minutes to process and online order is crazy to me. I gave them the benefit of the doubt the first time but this is a common occurrence at this location. Even the Starbucks at the UofM can get your drink out in 5-7 minutes.
Barista with good hair make me smile widely . Would give 6 stars I could.
The drink I got before close it was like 10 at night 12/11/24 so I expected them to be half dead , but when I pulled up they were really nice both of the workers I’ve never been at this location . I usually go to savage or shakopee , but this location made my drink the best of them all. Will be going back if I am in the area .
Atmosphere: 5
Food: 5
Service: 5
Today I went into the drive through, and I order 3 mocha cookie crumble and they gave me one very sweet and the other 2 didn't taste good.
Restaurantji Recommends
On my most recent visit to this location, i took the drive through, and the order person didnt take our order correctly. Then when we paid and they tried to hand us the wrong product, we mentioned we ordered match not chia. The person taking payment at the window proceeded to tell us that we didnt order match we ordered chia... ? im pretty sure i know what i ordered.... they continue to tell us how its not what we orded. Im sorry that your employees dont listen to customers, But trust me when i say i didnt order a chia tea, but i ordered matcha.. i am 100% sure that i ordered matcha and not chia tea. Your employees need to learn to listen and or press the correct buttons on the computer and not blame the customer for their lack of listening.
Atmosphere: 3
Food: 4
Service: 2
Line went fast, drink went equally fast. So good
Atmosphere: 5
Food: 5
Service: 5
Great baristas and a super-busy store. There are often flies in the store and food areas, which sucks.
Atmosphere: 3
Food: 5
Service: 5
I LOVE STARBUCKS. Fav drink always the pink drink most drinks are even better with vanilla sweet cold foam totally worth the hype
Parking: There is space and it’s convenient.
Kid-friendliness: They are kind to kinds
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Pop
They get pretty busy. The staff work hard, there just aren't enough of them. The bathroom was a mess, out of toilet paper. Some of the furniture is wearing out.
Atmosphere: 3
Food: 4
Service: 4
Loading...