Applebee's Grill + Bar
1404 18th Ave NW, Austin
(507) 433-4240
Recent Reviews
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Service was very good , but pasta was very dry.
Atmosphere: 3
Food: 2
Service: 5
Awesome place Barb was enjoying and excellent in service 5 minutes to sit down 7 minutes to get order
Parking: All was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu, French Onion Soup
we sat down right away. Not busy at all maybe 4 or 5 tables of people at the time. After 5 to 10 minutes if waiting the host came to get drink orders because the waitress never came. After another 5 minutes the waitress shows up and takes our food order. Our food came out cold. The taste was good but it was cold. Our waitress again never showed up to check on us. So we paid with the tablet and left. The service needs some work. Maybe she was new maybe not. Idk wasn't impressed.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Chicken Wonton Tacos
Absolutely great service from Erin she was very great at making sure me and my group was well taken care of. Always smiling and making the experience better, I Absolutely will be coming back for the amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
We came here on Christmas eve 2024. We had fried chicken, Quesadilla, fries and drinks. All items were good especially the quesadilla. Environment and stuff's behavior were really good. We had a nice evening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Wings
After multiple dine in experiences and over 10 to-go experiences I can way the only bright spot about this Applebee's are the servers. I live 30 minutes away from this location and EVERY time I get food to go something is missing or worse, left out. I can deal with that yet the response from management has been atrocious.
Sides are often left out of you order them separately from entrees. At times entrees have the wrong sides included. The most ridiculous experience was when I spent 100 for food to go and not only was the entire order a disaster, an entire entree was left out. It's an amazing experience when your entire family is trying to enjoy their meals and all the while you're just going to down a few bowls of Cheerios because an entree was missed. This fiasco started my new found love of having to rip open nicely tied up to go bags containing the food to make sure everything is present. After we noticed the entree was missing I decided to call the restaurant I was put in touch with a manager. I was a bit taken aback when she became immediately defensive and claimed the entree was included and there was no possibility that it was left out. Flabbergasted to say the least. She said I should check my vehicle to see if it fell out and even intimated that I was being dishonest. Anyone that's ordered to go from Applebee's knows the orders are packed well in bags and are tied up so tightly that even a marble would just "fall out".
After more than 5 minutes of ridiculous conversation she said she would send a voucher for $20. That didn't cover the entree that I had purchased with a few add ons that were missing.
I can say that this is one of the most poor experiences I've had in a restaurant on my entire life. I rarely complain about anything but this was just awful.
Beware.
Atmosphere: 1
Food: 2
Service: 4
Great food, great staff. Honey BBQ boneless wings are amazing
Service: 5
Really great food!!
Thank you applebees gang!!
Atmosphere: 5
Food: 5
Service: 5
Wyatt is amazing! ❤️Great food, nice atmosphere and clean.
Adult restaurant. Brought my 6 yr. Old granddaughter once when traveling and it's great food but not for kids. Which is fine I just had to know. Now I do. Great food as I stated.
Restaurantji Recommends
Wyatt was great!
Wyatt was amazing as always!!!
Tried the oriental salad for the first time. AMAZING! And our server was just as amazing. Shout out to Wyatt!!!
Great location, always friendly staff and delicious food!! Wyatt is so attentive and Lexi has a great smile as you enter the door! Can’t wait to come back and visit!!
Jessie was a really nice server :)
Atmosphere: 5
Food: 5
Service: 5
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