Subway
910 W Oakland Ave, Austin
(507) 433-8575
Recent Reviews
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Employees don't wear hair nets
Great service. I odered online, they missed my order which can hapoen but the way the girl cooked it very quickly made the sevice outstanding. She added me an extra cookie which is much appreciated
Food: 5
Service: 5
Normally I dont leave reviews, but today was the absolute worst service I've had in a long time. I tried looking for contact info on the receipt, but nothing except an 800 number to inquire about gift cards. Anyway, we walked in , the girls working looked at us like we were nothing but an inconvenience. They didn't wash their hands, I requested getting a bmt with no salami. She refused and said I couldn't, And that I need to pay extra for a ham sandwich with pepperoni. My boyfriend's sub was toasted..but wasnt, and the sandwich is cold, which he ended up not eating. They barely put any shredded cheese on it, and said he had to pay extra. Which ya extra cheese is an upcharge, but they literally barely put any on there. We also ordered a large fountain soda, the mountain dew was out, we let them know and they came back and said they were out as She walked away with a smile on her face, knowing we were already upset. The other girl said we could take a bottle of mountain dew , which is fine. But if im gonna pay for a large fountain pop, one bottle of pop only fills the cup to about half. I probably wouldn't have left a review and know things happen..but the attitude we got, paid extra money when we shouldn't have really upset me. The receipt needs to have contact information for when things like this happen. I most definitely will not be eating at subway for awhile..and most definitely won't be going to that location.
Atmosphere: 1
Food: 1
Service: 1
It's Subway
Atmosphere: 5
Food: 5
Service: 5
It's Subway
Atmosphere: 5
Food: 5
Service: 5
Everything was dirty and the staff did not know anything about their products or listen. Out of supplies or just choose to not stock and no employees are cleaning they all disappeared after we paid for our food
Atmosphere: 1
Food: 1
Service: 1
Only go for the food. Restaurant seems to always be dirty (wipe your table/chair before sitting). Man that usually waits on us seems to always be grumpy and not want to be there!
Atmosphere: 2
Food: 5
Service: 2
Subway is a solid choice for a quick and healthy meal! You can customize your sandwich just the way you like it, with tons of fresh veggies and different breads. It’s great for grabbing a bite on the go, and the variety of options means you can switch it up every time. Plus, their salads and wraps are perfect if you're looking for something lighter! 🥗🥪
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Oatmeal Raisin Cookie, The Hotshot Italiano, Subway Footlong Cookie, Meatball Marinara, Honey Mustard BBQ Chicken
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie, Steak & Cheese, Black Forest Ham, The Ultimate B M T, Lays Baked Original, Chocolate Chip Cookie, 12 Pack Cookie Box, Elite Chicken & Bacon Ranch, The Hotshot Italiano, Wrap, Honey Mustard BBQ Chicken, The Beast, All-American Club
$25 for two subs and they were both terrible. The flat bread was hard and stale and actually crunched when you ate it. There were no fillings in the bread and it wasn't worth $2 much less $25. What a terrible sandwich shop and they used to be so good.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sunday November 19th at 6 pm a male employee was absolutely rude snapping at customers and wouldn't answer a simple question after being asked multiple times. He had to have another employee finish my sandwich because he couldn't handle it. I will be calling corporate if this isn't handled. Worst customer service I've had in a long time.
Ordered a foot long and only got a 6". When I called them to see if they would correct their mistake, the man who answered barely said two words to me over the phone before hanging up and refusing to help come up with a solution to this problem. When I tried to call back to ask if there was someone else I could speak to, no one picked up the phone and it began making a sort of dial tone. Pretty sure they blocked my number. Never had a bad experience before this, but they should really look into the people that they choose to hire.
Love the Subway on Oakland not the one on 4th. My friend and I waited forever on the one on 4th Austin MN to get waited on and there was no one else in the store. So we just left and went over to the one on Oakland Ave. We will never go to the other Subway ever!!!
Atmosphere: 5
Food: 5
Service: 5
Very very rude girls. Did not make my sandwich as Ordered so when I got home there was no meat on my sandwich. When I called back to let them know this The girl says you didn't ask for any meat and I said yes I did. I ordered a footlong turkey. I had to drive all the way back to the store to get the turkey. Then she had the audacity to charge me even more money from my sandwich. No apology nothing. Not even i'm sorry for the misunderstanding or the miscommunication. I'll never go back to that store again.
Atmosphere: 1
Food: 1
Service: 1
Parking: Parking outside of the restaurant with disabled parking possible
Kid-friendliness: Highchairs available
Wheelchair accessibility: The door is standard width (around 3'), with a ramp from the carpark.
Atmosphere: 3
Food: 4
Service: 4
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