Came for the drive through after my fiancé was working a 24 hour shift… no one was there or at least they weren’t paying attention. It says 24 hour drive through. Adjust hours if this is not the case
Atmosphere: 1
Food: 1
Service: 1
Landon Newtalk
This place was slow, 2 people ordered coffee and has not gotten it yet because they are so SLOW!
Christa Bartusch
The absolute worst McDonalds you could go to. 31 minutes waiting to get a chicken nugget happy meal. All of you need training. 4 employees joking around, food sitting there ready to be bagged up and a lobby full of people. You guys should be embarrassed to employ such a lazy crew
Atmosphere: 1
Food: 1
Service: 1
Matthew Brandenhoff
I am still waiting for my food and it has been 30 minutes! This is a disgrace! I want my happy meal with my toy!
Atmosphere: 1
Food: 1
Service: 1
Deb Hellquist
If I could give less than one star for atmosphere and service I would. The kiosks are horrible ti work, the service was h horrible and the staff doesn't listen. Won't ever grace bemidji mcdonalds again. And won't encourage anyone to go there either!!
Atmosphere: 1
Food: 2
Service: 1
Hunter Bolte
This is by far the worst McDonalds out of the two in town. UPDATE: Still terrible.
Food is about the same, but speed and quality of service is significantly worse. The lobby closes earlier, and overall, whether you are a dasher or a normal patron, coming here is almost always a disappointment.
Atmosphere: 3
Food: 3
Service: 1
Katie Ricke
Ordered through the app and used curbside delivery. After waiting 25 minutes, I went inside to check my order status. I was surprised to see approximately 7-8 customers standing around also waiting on their food while 4 of the employees just stood in the back chit chatting. (There are about 7 other people working) After another 5 minutes or so, I was finally able to grab the attention of a young kid to ask him if he knew where my order was. He proceeded to go ask the guy in a red McDonald’s graphic tee (I can only assume he was a shift lead) who responded sarcastically with “Order numbers don’t mean anything to us, I don’t know”. The sweet kid came back to look closer at what I ordered, tells the other guy it was nuggets. He then proceeds to grab a random box of nuggets that were sitting in what appeared to be a “mess up” pile and hands them to the counter kid who throws them in a bag. I politely requested nuggets that hadn’t been sitting there for who knows how long. Counter kid then relays this to the “shift lead” - the response he received was disappointing to say the least- he says “I would have told her it’s going to be another ten minutes” and laughs. Mind you- I watched them put two full trays of nuggets away in the warmer about 5 min or so, prior to this. Poor counter kid, who clearly isn’t any position to say otherwise, stands there for a minute contemplating what to do. Reluctantly, he comes back over to tell me it’s going to be another little bit of a wait. Obviously I tell him to forget about it and I walk out. After spending about 10-15 min inside I walk out to a worker standing next to my car- he looks lost. I apologize to him, that I was inside looking for clarity to my order. Zero leadership happening at this location, we can’t expect our youth to care, when their leaders aren’t caring either. These kids are clearly looking for direction and leadership- the lack of these two very important things are resulting in all around failure- from employee morale to customer satisfaction. At least my Dr. Pepper was crispy- this is something that is always accurate without fail.
Atmosphere: 1
Food: 1
Service: 1
Alex Lancto
Food is almost always older than it should be when I get it customer service sucks no sense of urgency food safety practices suck I see people scratch their bodies and than go right back to touching the food nobody uses tongs always their hands cross contamination is crazy the management shows up in whatever they want to wear instead of their uniforms makes it seem like they are not a team and unprofessional I have waited unsure amounts of time in drive through and lobby in lobby I have waited as long as 20 for 3 fountain drinks this place either needs new management that gives a crap or all new employees
Atmosphere: 1
Food: 2
Service: 1
Luis Cordero
We ate at the restaurant. Food and installations were very good. We ordered through the screens they have inside. The place was clean and there was someone outside cleaning.
Atmosphere: 5
Food: 5
Service: 4
Ashley Rowland
After waiting in drive-thru for 40 minutes. I received the wrong order. The guy at the window seemed super annoyed that I didn't want someone else's meals
I waited 10 minutes for a simple meal, no special requests. When I went up and asked why it was taking so long I was told they were short staffed. I counted 6 employees in the back. The young man said it would be ready in another 5-10 minutes! It was 2 pm so there was no lunch rush. Worst of all was the fact that I was given a regular Coke instead of a Diet Coke. I’m a Type 1 diabetic and I got very sick because my blood sugar went over 500.
Atmosphere: 2
Food: 2
Service: 1
Tinywhinny7777
Love the new meal deals, didn't eat here for awhile because of higher prices
Atmosphere: 3
Food: 5
Service: 4
Chlana Phillips
They had to remake my food but all is well.
Atmosphere: 4
Food: 3
Service: 4
Kane Clements
Done over 100 doordash orders here, never once have they gotten in done in less than 10 minutes, truly incredible service
Atmosphere: 1
Food: 1
Service: 1
Deborah Sargent
Busy place, but we got through. My girl has the app & it helps!
Came for the drive through after my fiancé was working a 24 hour shift… no one was there or at least they weren’t paying attention. It says 24 hour drive through. Adjust hours if this is not the case
Atmosphere: 1
Food: 1
Service: 1
This place was slow, 2 people ordered coffee and has not gotten it yet because they are so SLOW!
The absolute worst McDonalds you could go to. 31 minutes waiting to get a chicken nugget happy meal. All of you need training. 4 employees joking around, food sitting there ready to be bagged up and a lobby full of people. You guys should be embarrassed to employ such a lazy crew
Atmosphere: 1
Food: 1
Service: 1
I am still waiting for my food and it has been 30 minutes! This is a disgrace! I want my happy meal with my toy!
Atmosphere: 1
Food: 1
Service: 1
If I could give less than one star for atmosphere and service I would. The kiosks are horrible ti work, the service was h horrible and the staff doesn't listen. Won't ever grace bemidji mcdonalds again. And won't encourage anyone to go there either!!
Atmosphere: 1
Food: 2
Service: 1
This is by far the worst McDonalds out of the two in town. UPDATE: Still terrible.
Food is about the same, but speed and quality of service is significantly worse. The lobby closes earlier, and overall, whether you are a dasher or a normal patron, coming here is almost always a disappointment.
Atmosphere: 3
Food: 3
Service: 1
Ordered through the app and used curbside delivery. After waiting 25 minutes, I went inside to check my order status. I was surprised to see approximately 7-8 customers standing around also waiting on their food while 4 of the employees just stood in the back chit chatting. (There are about 7 other people working) After another 5 minutes or so, I was finally able to grab the attention of a young kid to ask him if he knew where my order was. He proceeded to go ask the guy in a red McDonald’s graphic tee (I can only assume he was a shift lead) who responded sarcastically with “Order numbers don’t mean anything to us, I don’t know”. The sweet kid came back to look closer at what I ordered, tells the other guy it was nuggets. He then proceeds to grab a random box of nuggets that were sitting in what appeared to be a “mess up” pile and hands them to the counter kid who throws them in a bag. I politely requested nuggets that hadn’t been sitting there for who knows how long. Counter kid then relays this to the “shift lead” - the response he received was disappointing to say the least- he says “I would have told her it’s going to be another ten minutes” and laughs. Mind you- I watched them put two full trays of nuggets away in the warmer about 5 min or so, prior to this. Poor counter kid, who clearly isn’t any position to say otherwise, stands there for a minute contemplating what to do. Reluctantly, he comes back over to tell me it’s going to be another little bit of a wait. Obviously I tell him to forget about it and I walk out. After spending about 10-15 min inside I walk out to a worker standing next to my car- he looks lost. I apologize to him, that I was inside looking for clarity to my order. Zero leadership happening at this location, we can’t expect our youth to care, when their leaders aren’t caring either. These kids are clearly looking for direction and leadership- the lack of these two very important things are resulting in all around failure- from employee morale to customer satisfaction. At least my Dr. Pepper was crispy- this is something that is always accurate without fail.
Atmosphere: 1
Food: 1
Service: 1
Food is almost always older than it should be when I get it customer service sucks no sense of urgency food safety practices suck I see people scratch their bodies and than go right back to touching the food nobody uses tongs always their hands cross contamination is crazy the management shows up in whatever they want to wear instead of their uniforms makes it seem like they are not a team and unprofessional I have waited unsure amounts of time in drive through and lobby in lobby I have waited as long as 20 for 3 fountain drinks this place either needs new management that gives a crap or all new employees
Atmosphere: 1
Food: 2
Service: 1
We ate at the restaurant. Food and installations were very good. We ordered through the screens they have inside. The place was clean and there was someone outside cleaning.
Atmosphere: 5
Food: 5
Service: 4
After waiting in drive-thru for 40 minutes. I received the wrong order. The guy at the window seemed super annoyed that I didn't want someone else's meals
Restaurantji Recommends
I waited 10 minutes for a simple meal, no special requests. When I went up and asked why it was taking so long I was told they were short staffed. I counted 6 employees in the back. The young man said it would be ready in another 5-10 minutes! It was 2 pm so there was no lunch rush. Worst of all was the fact that I was given a regular Coke instead of a Diet Coke. I’m a Type 1 diabetic and I got very sick because my blood sugar went over 500.
Atmosphere: 2
Food: 2
Service: 1
Love the new meal deals, didn't eat here for awhile because of higher prices
Atmosphere: 3
Food: 5
Service: 4
They had to remake my food but all is well.
Atmosphere: 4
Food: 3
Service: 4
Done over 100 doordash orders here, never once have they gotten in done in less than 10 minutes, truly incredible service
Atmosphere: 1
Food: 1
Service: 1
Busy place, but we got through. My girl has the app & it helps!
Atmosphere: 5
Food: 5
Service: 5
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