Dairy Queen Grill & Chill
300 Fern St, Big Lake
(763) 314-8563
Recent Reviews
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Waiting 45 mins in line for a couple cheeseburgers with only 2 cars ahead of me. This place continues to be disaster. Hire the correct staff for it to run efficiently. McDonalds doesn't have this problem! Do something ownership or close the doors!!!
Atmosphere: 1
Food: 1
Service: 1
Laziest dq I’ve been to, fries always chewy/cold, small pieces of chicken, ordered for pickup ahead of time got there at the pickup time just to have to wait 5 min at the speaker to tell them I had a mobile order with only 1 car at the window
Atmosphere: 3
Food: 1
Service: 2
ordered 3 $7 meal deal. all of them looked like this.
Atmosphere: 1
Food: 2
Service: 3
Great service and great food! Super fast turn around as well!
Atmosphere: 4
Food: 4
Service: 4
They were super busy and were very accommodating, patient, friendly to and for my 2 kids.
Atmosphere: 5
Food: 5
Service: 5
Blizzard lacked pieces of candy/cookie mixin....they catered to the drivethru for 10min before making my treats, no one in store...very clean.
I grew up with this location. I also worked here as a teenager. I have never been more grossed out than I was watching the girl at the window petting a dog through the drive thru and then go and serve me my food. Which she was also itching her hair and touching her hair before making my shake. I asked her about it and she claimed she washed her hands but I watched her in the window the whole time. Which- we did not get our complete order either. We have half a container of our large onion rings. No fries for two of our baskets either. I want a refund but I am so mad at your staff. The one boy working though was EXTREMELY polite taking the order. Well done by him but the rest- have fun making people sick.
Atmosphere: 1
Food: 1
Service: 1
Waited 25 minutes for our food. Quite a few customers walked in and got their food before us.
Food was cold, soggy, and horrible tasting.
Atmosphere: 3
Food: 1
Service: 1
Very slow service. Sitting in drive through for 20 minutes
Drive through attendant, Jaycee, was VERY rude - from the very start of taking our order to the very end.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
First time eating DQ burger last night. I will eat again. Thanks Autumn for serving us.
Atmosphere: 4
Food: 5
Service: 4
Love the fact that the food is prepared as you order it, not sitting in a warmer, love the food
My son had an interview here. I came inside because it was rather hot while waiting.i decided to go inside. And I also wanted to order Ice cream. Entered in wasn't greeted there was a young lady at the front of the store behind the counter and another younger guy. I proceeded to the the front to order and stood by the counter. I waited 5 minutes to be greeted and nothing I heard but crickets. The young lady looked back at me and turned back around and continued to make the blizzard. The guy never approached me to try and help me. So, I spoke out and stated Hello Id like to order a small ice cream. Still she didn't say hello in return. I said to her I had watched her turn around look at me and still not ask if she could help me. And she said that's because I was making blizzards. I emailed the supervisor and she never replied to my email. Of course she didn't. This location is not diverse that I could see with my own eyes. Of course she discluded my son and he didn't get hired after she rescheduled his interview last minute and he even still decided to continue to interview with her. I pray this store gets use to being more diverse and teaches professional professional no matter the race age or color.
Atmosphere: 1
Food: 1
Service: 1
This stop was nice because they were very efficient, quick with the order, and even overfilled it which was a huge bonus.
Atmosphere: 5
Food: 5
Service: 5
This is the worst DQ ever. I’ve been there twice in the past month and both times I ordered a peanut buster parfait, only to be informed both times that they had no peanuts. How do you run out of peanuts, not once, but twice?!?
Atmosphere: 1
Food: 1
Service: 1
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