Although I got my ice cream blizzard in a timely fashion. Probably quicker than other Dairy Queen‘s, my medium blizzard was not filled to the top of the cup. Probably an inch of room from the top to where the ice cream stopped. Not only mine but my wife’s was short as well. When you pay six and seven dollars for some ice cream. Which is actually a little outrageous. It would be nice to be given what you paid for. Not real friendly in the drive-through either.
Atmosphere: 2
Food: 3
Service: 1
Debbie Stephani
Ordered 31.00 food got to window food was not ready asked right away to add order of frys girl said no and walked away .not very good to be rude in such a small town .
Atmosphere: 5
Food: 5
Service: 1
Sheila Haberman
First of all when there are big signs on the windows staring 2 for $5 or 2 for $7 cheeseburgers but the cash register or computer doesn't ring it up and then after sitting waiting for food get told oh sorry yojkowenus $5.30 more because the computer didn't ring up the 2 for $5 burgers and also charged $9.98 for the 2 for $7 burgers and then are told sorry can't remove the signs and don't knowy managers name ?
Atmosphere: 1
Food: 4
Service: 3
Alana Kirchner
Every single time I come here there is something. Wrong with my order. Last time I ordered my fry basket was half way full when I opened the bag, this time my husband goes through the drive through, they give me a blizzard the complete opposite of what I ordered , I drove back to get a new one, and srupidly didn’t check because it looked right, they still gave me the wrong ice cream. On top of the worker looking at me like she has no idea what I’m talking about and making me basically list the ingredients of the blizzard.
Food: 1
Service: 1
Paul Olson
They used to be really slow and take forever but recently they have picked up and pace and it's been great must be Under New Management
Louis Villaume
I received food in a large order that had a gob of spit on it. I guess they do not like large orders. Spit.
I complained as I wiped it off my hand and they told me it was probably sauce. Umm, no.
Grossest encounter with a fast-food place in my life. And I have seen a few things. I complained to owners, corporate. They told me they were taking care of it internally.
Below they will comment back “we are so sorry.. we want blah blah..”.
DO NOT go to Big Lake DQ. Something is terribly wrong there.
Atmosphere: 1
Food: 2
Service: 1
Veronica Anderson
Slowest drive thru I’ve ever been in
Tara Carlson
After nearly a decade of coming here, my order always comes out wrong. EVERY.SINGLE.TIME. The place can be empty, and they STILL get it wrong ?
I am always overcharged for items I order but never even receive!
The latest: I ordered a mint oreo shake. I got the mint shake but no oreo.
I swear, it's always something ? This place is HORRIBLE!
Jen Buel
So incredibly dirty! Windows. Floors. Everything. It was so gross
Atmosphere: 1
Food: 3
Service: 3
James Angle
they didn't flip my blizzard upside down before giving it to me at the drive through, but it was great none the less I as they always are.
I had to pay for my un flipped blizzard. Ordered 4 of them and 0 of them were flipped. Beyond disappointed and disgusted. Won’t be coming back
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Strips
Adam Hoheisel
This location is absolutely filthy inside, food debris laying around and the floors look like the broom and mop have been lost long ago. I also watch a employee put on gloves and start wiping the counter then take orders and handle cash, and then proceed to make 3 orders of ice cream cones with the same gloves still on. I've been to many other DQs but this was rather gross to experience.
Atmosphere: 1
Food: 2
Service: 3
Lisa Walters
We went inside and the place was so dirty, we didn't want to eat there. We waited and no one helped us. We looked at the floor, counter and working area and walked out. Crazy dirty!!!!
Atmosphere: 1
Service: 1
R. Gaetke
Wasn't open at 10:33 am. No one in the lot but doors were unlocked.
Although I got my ice cream blizzard in a timely fashion. Probably quicker than other Dairy Queen‘s, my medium blizzard was not filled to the top of the cup. Probably an inch of room from the top to where the ice cream stopped. Not only mine but my wife’s was short as well. When you pay six and seven dollars for some ice cream. Which is actually a little outrageous. It would be nice to be given what you paid for. Not real friendly in the drive-through either.
Atmosphere: 2
Food: 3
Service: 1
Ordered 31.00 food got to window food was not ready asked right away to add order of frys girl said no and walked away .not very good to be rude in such a small town .
Atmosphere: 5
Food: 5
Service: 1
First of all when there are big signs on the windows staring 2 for $5 or 2 for $7 cheeseburgers but the cash register or computer doesn't ring it up and then after sitting waiting for food get told oh sorry yojkowenus $5.30 more because the computer didn't ring up the 2 for $5 burgers and also charged $9.98 for the 2 for $7 burgers and then are told sorry can't remove the signs and don't knowy managers name ?
Atmosphere: 1
Food: 4
Service: 3
Every single time I come here there is something. Wrong with my order. Last time I ordered my fry basket was half way full when I opened the bag, this time my husband goes through the drive through, they give me a blizzard the complete opposite of what I ordered , I drove back to get a new one, and srupidly didn’t check because it looked right, they still gave me the wrong ice cream. On top of the worker looking at me like she has no idea what I’m talking about and making me basically list the ingredients of the blizzard.
Food: 1
Service: 1
They used to be really slow and take forever but recently they have picked up and pace and it's been great must be Under New Management
I received food in a large order that had a gob of spit on it. I guess they do not like large orders. Spit.
I complained as I wiped it off my hand and they told me it was probably sauce. Umm, no.
Grossest encounter with a fast-food place in my life. And I have seen a few things. I complained to owners, corporate. They told me they were taking care of it internally.
Below they will comment back “we are so sorry.. we want blah blah..”.
DO NOT go to Big Lake DQ. Something is terribly wrong there.
Atmosphere: 1
Food: 2
Service: 1
Slowest drive thru I’ve ever been in
After nearly a decade of coming here, my order always comes out wrong. EVERY.SINGLE.TIME.
The place can be empty, and they STILL get it wrong ?
I am always overcharged for items I order but never even receive!
The latest: I ordered a mint oreo shake. I got the mint shake but no oreo.
I swear, it's always something ?
This place is HORRIBLE!
So incredibly dirty! Windows. Floors. Everything. It was so gross
Atmosphere: 1
Food: 3
Service: 3
they didn't flip my blizzard upside down before giving it to me at the drive through, but it was great none the less I as they always are.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had to pay for my un flipped blizzard. Ordered 4 of them and 0 of them were flipped. Beyond disappointed and disgusted. Won’t be coming back
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Strips
This location is absolutely filthy inside, food debris laying around and the floors look like the broom and mop have been lost long ago. I also watch a employee put on gloves and start wiping the counter then take orders and handle cash, and then proceed to make 3 orders of ice cream cones with the same gloves still on. I've been to many other DQs but this was rather gross to experience.
Atmosphere: 1
Food: 2
Service: 3
We went inside and the place was so dirty, we didn't want to eat there. We waited and no one helped us. We looked at the floor, counter and working area and walked out. Crazy dirty!!!!
Atmosphere: 1
Service: 1
Wasn't open at 10:33 am. No one in the lot but doors were unlocked.
Best burgers in big lake
Atmosphere: 5
Food: 5
Service: 5
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