McDonald's
330 Jefferson Blvd, Big Lake
(763) 263-1010
Recent Reviews
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Very rude service took forever for a caramel frappe and then I had to pull forward. Very unsatisfied need to skip this big lake McDonald's
Atmosphere: 1
Food: 1
Service: 1
Poor management, service , food quality below standard. Reached out to corporate about how we were treated received s generic we're sorry. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Don't ever step foot in here until the ownership addresses the poor management. Horrible. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Okay this is almost shameful…. It’s the 10th of March and I’ve stopped almost every day to get a shamrock shake to hear the ice cream machine is down …. Do me a favor either fix the darn thing or start posting when it’s running… so disappointed
Cold, old food. No effort put in to ensure quality and accuracy.
Atmosphere: 1
Food: 1
Service: 1
All the food i ordered was cold. The Mcchickens are like thin cardboard wafers. What's up with that? I have been eating those since they were created, and they are absolutely terrible now. I will definitely never buy any again.
Atmosphere: 2
Food: 1
Service: 5
My kid loves the gravy.
Atmosphere: 3
Food: 4
Service: 3
Be nice if they could get food out for walk in customers without waiting 15 mins I can get my food faster at restaurant with better quality
Atmosphere: 2
Food: 2
Service: 1
I don’t know what corporate is doing to y’all… my Bigmac burger had barely any meat if you could call that meat, has the quality in your product really gone downhill thanks to greedflation…. Really disappointed
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: French Fries
They mess up the order everytime.
Food: 1
Restaurantji Recommends
Hair in multiple food items…. My girlfriend and I stopped here at a slow point in the morning to get some breakfast. We each got a sandwich and a hashbrown and we got a frappe to share. While drinking the frappe I got a short dark hair in my drink and thinking there’s a chance that maybe it was mine I kept going. We then continued to find another dark hair in the drink which was definitely not mine and a hair on a hashbrown. Don’t know how many others we could have missed. Definitely unsanitary and just plain gross. Haven’t been there more than a few times but this ruined it for me.
Food: 1
Service: 1
The lady through the drive couldn't hear me telling her my order multiple times and was very rude and unprofessional. I got up to the wondow and was missing a fry and coke. But this time another staff member accused me of lying and not ordering the missing coke and fry. When I asked if I could order another coke and fry there at the window, both were rude and again and told me to go back around through the drive through. Another staff member refused to acknowledge me. The staff and the service has been absolute garbage for years and it seems no one one knows what they're doing. The management that runs this Mcdonald's needs to retrain their staff on how to properly treat the customer and perform their job at the highest level. It's sad that this location has a history of being the worst McDonald's around and higher ups don't care....
Atmosphere: 1
Food: 1
Service: 1
Food took waaay too long to come out cold. Employees were more interested in conversing about personal issues than helping guests. Restroom was clean!
Atmosphere: 2
Food: 2
Service: 2
Every time we give this location a chance they continually fail. Whether it be getting the order wrong or sending food out incomplete, its always the same disappointment.
Food: 1
Service: 1
Always a terrible experience at this location. I come back every couple of months because it's in such a convenient location for us, but I regret it every single time. This time, we ordered a cheeseburger meal through the mobile app and we received a cheeseburger with only meat and cheese, no onions, no Ketchup, just plain meat and cheese. Save yourself the time and dont go to this location.
Atmosphere: 1
Food: 1
Service: 1
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