Delivery had an issue with delivering across the street and had to let me know when he delivered. If something is paid for and even tipped then I shouldn’t as the customer know that you weren’t happy with how far you needed to go to do your job. Especially when I wasn’t the one to order, it was a sweet surprise from my husband.
Atmosphere: 1
Food: 3
Service: 1
Ryan Lillie
Freaky fast service, at its best! Great job staff
Anne Bell
Our order wasn’t delivered as they told us they had to use Uber since they didn’t have a driver. Driver never delivered. Told we’d get reimbursed yet no clear pathway or evidence of that happening. Tried to go online to give feedback and there is no clear outlet for feedback on the website. Seems that they’re hiding any opportunity for feedback and now I do not trust Jimmy John’s which was once a fav. Evidently they do not care if there is any problems. I will never go here again at any location if this isn’t rectified.
Atmosphere: 2
Food: 4
Service: 1
Laura Dustrud
Delivery took over an hour (at 2pm) and food was cold
Atmosphere: 1
Food: 1
Service: 1
Kelly Hines
Great staff!
Atmosphere: 5
Food: 5
Service: 5
Dennis Lamb
Great sandwiches great service from the employees.
Atmosphere: 5
Food: 4
Service: 5
Nicole Peterson
Lacking food safety skills and hygiene. Went to this location and had noticed an employee wearing the gloves from the dishes sink and then come to make my sub. I tried to nicely mention that I was concerned about that. Normally, a person would just change gloves and start over. Instead, we got treated like we were the problem. Another employee pulled his ear bud out of his ear with his gloves. After that, they whispered and laughed between themselves while making our subs and stared at us in our car after we walked out. It was an all around uncomfortable visit I called and was able to contact a higher up or possibly the owner who claimed he would give me a refund. It’s been about a month or so and still no refund for the 2 subs that we were not able to eat after that and being a customer for the past 10 years that we’ve lived here. I did not plan on a review as I thought we had resolved this
Ge T
Food ok. Pre order was NOT ready even when not a lot of customers , attitude was horrible .food was not per order
Service: 1
Marie Peppler
Food was standard fare and the people were lovely. Thanks for lunch!
Atmosphere: 5
Food: 4
Service: 5
Kelsey Pulczinski
First time I ordered delivery- it took a FREAKY long hour and a half. Second time I ordered pick up - sandwich missing toppings and not cut in half as selected for order. Needless to say I don’t think I will be trying this location again.
I’m a hazmat truck driver with chemicals and flammables on my trailer. I ordered from my truck for delivery while sitting in the parking lot, as I can’t leave my load unattended (Mind you, this is the second time ordering from this place . The first time I specifically asked what sandwiches were toasted. The girl told me the names of the combos and I ordered the bootlegger no bacon, add oil and vinegar. I get the sandwich, it’s cold, no mayo, no oil or vinegar with bacon on it. They offered a $15 credit for the next time I order) 35 minutes later I call to see what was going on, the cashier (a girl) asks if I got the food yet. I said no, she said well he’s on his way. (On his way where? I’m right here). Well we go by check order. So you mean to tell me the delivery driver drove right past me to go somewhere else because they ordered first?? So I canceled the order mainly because my break is over. I asked for a refund also for some reason even with using the $15 credit, the total was still an extra $5 for the same order. I thought maybe because I added cheese. I asked for the credit to be placed onto my account so I could use it elsewhere. Some guy gets in the phone very argumentative and nasty saying yeah I’ll void it out and next time we won’t do across the parking lot deliveries. I said that’s fine. I get an email about 3-4 days later saying since the credit was already used they can’t refund and if I had an further concerns to contact their district manager. This was from Kyle the general manager. They’re all some weirdos. I’ll never spend another dime in this crappy establishment!
Atmosphere: 1
Food: 1
Service: 1
Amanda Laudenbach
I ordered $30+ in food for delivery, but it never showed up.
Korto Roberts
One of my favorite places to get good sandwiches.
Atmosphere: 4
Food: 5
Service: 4
Ken M
Food was fast as usual, but they made my sandwich wrong. I even called it in just to have a better chance of the order being right. NO tomatoes and NO cucumber and it had both 🤢 Obviously some crew members aren't good at doing orders correctly.
Atmosphere: 3
Food: 2
Service: 2
Brandon Hache
Don't know what there deal was today but dude asked me and I answer 3 different times I needed a delivery than closes the conversation with that will be ready when u get here ........like um no sir im looking for delivery hence the reason u have recieved my address.....and than they won't accept cash .....sad day for the home team I guess caines it is
Delivery had an issue with delivering across the street and had to let me know when he delivered. If something is paid for and even tipped then I shouldn’t as the customer know that you weren’t happy with how far you needed to go to do your job.
Especially when I wasn’t the one to order, it was a sweet surprise from my husband.
Atmosphere: 1
Food: 3
Service: 1
Freaky fast service, at its best! Great job staff
Our order wasn’t delivered as they told us they had to use Uber since they didn’t have a driver. Driver never delivered. Told we’d get reimbursed yet no clear pathway or evidence of that happening. Tried to go online to give feedback and there is no clear outlet for feedback on the website. Seems that they’re hiding any opportunity for feedback and now I do not trust Jimmy John’s which was once a fav. Evidently they do not care if there is any problems. I will never go here again at any location if this isn’t rectified.
Atmosphere: 2
Food: 4
Service: 1
Delivery took over an hour (at 2pm) and food was cold
Atmosphere: 1
Food: 1
Service: 1
Great staff!
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches great service from the employees.
Atmosphere: 5
Food: 4
Service: 5
Lacking food safety skills and hygiene. Went to this location and had noticed an employee wearing the gloves from the dishes sink and then come to make my sub. I tried to nicely mention that I was concerned about that. Normally, a person would just change gloves and start over. Instead, we got treated like we were the problem. Another employee pulled his ear bud out of his ear with his gloves. After that, they whispered and laughed between themselves while making our subs and stared at us in our car after we walked out. It was an all around uncomfortable visit I called and was able to contact a higher up or possibly the owner who claimed he would give me a refund. It’s been about a month or so and still no refund for the 2 subs that we were not able to eat after that and being a customer for the past 10 years that we’ve lived here. I did not plan on a review as I thought we had resolved this
Food ok. Pre order was NOT ready even when not a lot of customers , attitude was horrible .food was not per order
Service: 1
Food was standard fare and the people were lovely. Thanks for lunch!
Atmosphere: 5
Food: 4
Service: 5
First time I ordered delivery- it took a FREAKY long hour and a half. Second time I ordered pick up - sandwich missing toppings and not cut in half as selected for order. Needless to say I don’t think I will be trying this location again.
Food: 1
Service: 1
Restaurantji Recommends
I’m a hazmat truck driver with chemicals and flammables on my trailer. I ordered from my truck for delivery while sitting in the parking lot, as I can’t leave my load unattended (Mind you, this is the second time ordering from this place . The first time I specifically asked what sandwiches were toasted. The girl told me the names of the combos and I ordered the bootlegger no bacon, add oil and vinegar. I get the sandwich, it’s cold, no mayo, no oil or vinegar with bacon on it. They offered a $15 credit for the next time I order) 35 minutes later I call to see what was going on, the cashier (a girl) asks if I got the food yet. I said no, she said well he’s on his way. (On his way where? I’m right here). Well we go by check order. So you mean to tell me the delivery driver drove right past me to go somewhere else because they ordered first?? So I canceled the order mainly because my break is over. I asked for a refund also for some reason even with using the $15 credit, the total was still an extra $5 for the same order. I thought maybe because I added cheese. I asked for the credit to be placed onto my account so I could use it elsewhere. Some guy gets in the phone very argumentative and nasty saying yeah I’ll void it out and next time we won’t do across the parking lot deliveries. I said that’s fine. I get an email about 3-4 days later saying since the credit was already used they can’t refund and if I had an further concerns to contact their district manager. This was from Kyle the general manager. They’re all some weirdos. I’ll never spend another dime in this crappy establishment!
Atmosphere: 1
Food: 1
Service: 1
I ordered $30+ in food for delivery, but it never showed up.
One of my favorite places to get good sandwiches.
Atmosphere: 4
Food: 5
Service: 4
Food was fast as usual, but they made my sandwich wrong. I even called it in just to have a better chance of the order being right. NO tomatoes and NO cucumber and it had both 🤢 Obviously some crew members aren't good at doing orders correctly.
Atmosphere: 3
Food: 2
Service: 2
Don't know what there deal was today but dude asked me and I answer 3 different times I needed a delivery than closes the conversation with that will be ready when u get here ........like um no sir im looking for delivery hence the reason u have recieved my address.....and than they won't accept cash .....sad day for the home team I guess caines it is
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