Our first visit to Cowboy Jack’s was truly unforgettable! We were a group of four in town celebrating my daughter’s 15th birthday during our fourth trip to Minnesota, and I’m so glad she picked this restaurant as something new to try. From start to finish, the food was absolutely delicious; every dish we ordered exceeded our expectations. What made the evening even more special was our waiter, Joseph (pic of him and Ms. B added). He was kind, attentive, quick with service, and kept us laughing throughout the night. His energy added so much to the experience. The highlight came at the end when the staff surprised my daughter with a giant scoop of ice cream loaded with toppings, crowned by a big candle accompanied with yummy warm donuts. The entire restaurant joined in singing “Happy Birthday,” and the smile on her face said it all. We also want to thank the sweet couple in the booth behind us who shared their blessings, and the funny gentleman who stopped by with birthday wishes and a playful joke about her turning 50, lol; it all added to the fun, welcoming atmosphere. This visit was filled with kindness, laughter, and great food. We’ll definitely be returning to Cowboy Jack’s on our next trip!
Atmosphere: 5
Food: 5
Service: 5
Dain Vossar (Galaxy Wanderer)
Stepping into Cowboy Jack’s felt like entering a warm, rustic outpost—soft lamps glowing, wood-paneled walls wrapping the room in a cozy embrace. A fine refuge for any wandering traveler.
I ordered the Mushroom Swiss Burger in Impossible form, paired with a side of golden onion rings. The Impossible patty was impressively flavorful, with the mushroom–Swiss combo delivering a rich, balanced bite. The onion rings arrived crisp and satisfying—a worthy sidekick on the plate.
Service was friendly, attentive, and quick to read the needs of any guest—almost as if guided by the Force.
One note for future adventurers: the high-back table seats are, shall we say, a trial not meant for the faint of spine. Next time, I’ll request a standard booth or regular table for a far more comfortable journey.
A cozy saloon vibe, hearty comfort food, plant-based options, and warm hospitality—well worth a stop if your path crosses this frontier.
Atmosphere: 4
Food: 5
Service: 5
Whitney Olsen
Absolutely disgusting. I was in utter shock when the salads came out with limp greens and barely any food on the plate. You definitely can tell they are trying to stretch it. 2 diet cokes and 2 salads came to $50. Take it from me I wouldn’t recommend it.
Atmosphere: 1
Food: 1
Service: 1
Maddie Smith
Had a wonderful experience today during lunch. Our server (whose name I can’t recall) was very kind and patient. A very respectful older bald gentleman. He was very attentive to drink refills and ensuring our food was made correctly. Management, if you read this, please let this man know he is doing a wonderful job. We will be returning.
Atmosphere: 5
Food: 4
Service: 5
Cooper R
We had a burger that was very good.I had a club and tots that were terrible. The turkey tasted like it was going bad and the tots were cooked in oil that was weeks/months old.
Atmosphere: 5
Food: 1
Service: 5
Apfel Munsterman
Fries were great, mashed potatoes had no salt or pepper, burger was overcooked, steak was super chewy, and the poor people were soOO understaffed
Atmosphere: 5
Food: 2
Service: 3
Chelsea Martin
We came in and Chai was the hostess. She was so friendly even though it was super busy. She was helping all the servers and bartenders! Britanie was our server and gave wonderful suggestions and made us feel at home. She was so friendly to everyone she talked to! Management and all the servers on staff were moving fast and doing their best to accommodate on a busy week day!
Will definitely be back because of the staff and the food was exactly what we were craving!
Atmosphere: 5
Food: 5
Service: 5
Gwen Jones
BRITTANY & CHI both have Terrible customer service very rude and unprofessional. BRITTANY showed that she was racist. I sat there and waited over 10 minutes. Other people of different races came sat after me and they were served before me. The manager took my order finally but CHI brung me my drink and was super rude. Didn’t ask if I needed anything just aggressively sat the drink down and kept going. This place is terrible.
Atmosphere: 1
Food: 1
Service: 1
Carrie Skora
Britanie the bartender is the absolute best!! She is the reason we choose to come there for our Tuesday Date nights. She is kind, funny, attentive, and creates the best vibe for date night at the bar. Honestly, shes the reason we frequent the Mall of America in general. My husband went through cancer this year, we ended up at her bar in february the day we he was diagnosed and it felt like she was cheering us on every step of the way. She gave us hugs, offered advice and just support in general, and was one of the only people who asked me how I was doing through the whole thing.
You have an absolute gem on your staff. We drive all the way from Maple Grove, but we will continue to come back to see our favorite bartender as long as shes there. 🧡
Atmosphere: 5
Food: 5
Service: 5
Donnie Bean
It was our first visit. The lady at the front was a little overwhelmed with how busy they were but did a great job taking our information to put us on the wait list.
We were told 30 minutes, but was seated in about 20.
Our waitress was great & very friendly. Drinks, appetizers & food was all quick & tasted great. They had games on the TV to watch as you ate.
We were very pleased with our visit and would eat here again if ever in the area.
Ok.... In all honesty I just came in for some good beer. Here from Ohio for a trade conference and just looking for a good beer that I can't find at home. I found it here at Cowboy Jack's. Loved the atmosphere and bar. I really wish we would have found this place before we atmosphere at Bubba Gumps, because I really love s good wood fired pizza oven. Had the Castle Danger George Hunter Stout. The creamiest stout I think I've ever had. Really smooth, strong coffee flavor. I absolutely loved this one. Hopefully I'll be able to make it back to try a flatbread!! Service was great sitting at the bar. Highly suggest this place.
Atmosphere: 5
Food: 5
Service: 5
David Baston
Food was good, but the staff treated us like we were in their way, even though there were barely any people in the restaurant.
Atmosphere: 2
Food: 5
Service: 1
Abigail Buckland
Ribeye grilled cheese was ok, Beer was great
Atmosphere: 5
Food: 4
Service: 5
BagsEsq
Service is insanely slow even barely crowded. Never again.
Atmosphere: 1
Food: 1
Service: 1
Chelle Belle
The food is decent and if you're looking for a place that can fit a large group and keep costs down, this is a good option. But, be aware it doesn't appear the be very clean. The bathrooms are gross, and that says a lot about what the state of the kitchen might be. I personally won't return here.
Our first visit to Cowboy Jack’s was truly unforgettable! We were a group of four in town celebrating my daughter’s 15th birthday during our fourth trip to Minnesota, and I’m so glad she picked this restaurant as something new to try.
From start to finish, the food was absolutely delicious; every dish we ordered exceeded our expectations. What made the evening even more special was our waiter, Joseph (pic of him and Ms. B added). He was kind, attentive, quick with service, and kept us laughing throughout the night. His energy added so much to the experience.
The highlight came at the end when the staff surprised my daughter with a giant scoop of ice cream loaded with toppings, crowned by a big candle accompanied with yummy warm donuts. The entire restaurant joined in singing “Happy Birthday,” and the smile on her face said it all.
We also want to thank the sweet couple in the booth behind us who shared their blessings, and the funny gentleman who stopped by with birthday wishes and a playful joke about her turning 50, lol; it all added to the fun, welcoming atmosphere.
This visit was filled with kindness, laughter, and great food. We’ll definitely be returning to Cowboy Jack’s on our next trip!
Atmosphere: 5
Food: 5
Service: 5
Stepping into Cowboy Jack’s felt like entering a warm, rustic outpost—soft lamps glowing, wood-paneled walls wrapping the room in a cozy embrace. A fine refuge for any wandering traveler.
I ordered the Mushroom Swiss Burger in Impossible form, paired with a side of golden onion rings. The Impossible patty was impressively flavorful, with the mushroom–Swiss combo delivering a rich, balanced bite. The onion rings arrived crisp and satisfying—a worthy sidekick on the plate.
Service was friendly, attentive, and quick to read the needs of any guest—almost as if guided by the Force.
One note for future adventurers: the high-back table seats are, shall we say, a trial not meant for the faint of spine. Next time, I’ll request a standard booth or regular table for a far more comfortable journey.
A cozy saloon vibe, hearty comfort food, plant-based options, and warm hospitality—well worth a stop if your path crosses this frontier.
Atmosphere: 4
Food: 5
Service: 5
Absolutely disgusting. I was in utter shock when the salads came out with limp greens and barely any food on the plate. You definitely can tell they are trying to stretch it. 2 diet cokes and 2 salads came to $50. Take it from me I wouldn’t recommend it.
Atmosphere: 1
Food: 1
Service: 1
Had a wonderful experience today during lunch. Our server (whose name I can’t recall) was very kind and patient. A very respectful older bald gentleman. He was very attentive to drink refills and ensuring our food was made correctly.
Management, if you read this, please let this man know he is doing a wonderful job. We will be returning.
Atmosphere: 5
Food: 4
Service: 5
We had a burger that was very good.I had a club and tots that were terrible. The turkey tasted like it was going bad and the tots were cooked in oil that was weeks/months old.
Atmosphere: 5
Food: 1
Service: 5
Fries were great, mashed potatoes had no salt or pepper, burger was overcooked, steak was super chewy, and the poor people were soOO understaffed
Atmosphere: 5
Food: 2
Service: 3
We came in and Chai was the hostess. She was so friendly even though it was super busy. She was helping all the servers and bartenders! Britanie was our server and gave wonderful suggestions and made us feel at home. She was so friendly to everyone she talked to!
Management and all the servers on staff were moving fast and doing their best to accommodate on a busy week day!
Will definitely be back because of the staff and the food was exactly what we were craving!
Atmosphere: 5
Food: 5
Service: 5
BRITTANY & CHI both have Terrible customer service very rude and unprofessional. BRITTANY showed that she was racist. I sat there and waited over 10 minutes. Other people of different races came sat after me and they were served before me. The manager took my order finally but CHI brung me my drink and was super rude. Didn’t ask if I needed anything just aggressively sat the drink down and kept going. This place is terrible.
Atmosphere: 1
Food: 1
Service: 1
Britanie the bartender is the absolute best!!
She is the reason we choose to come there for our Tuesday Date nights.
She is kind, funny, attentive, and creates the best vibe for date night at the bar.
Honestly, shes the reason we frequent the Mall of America in general.
My husband went through cancer this year, we ended up at her bar in february the day we he was diagnosed and it felt like she was cheering us on every step of the way. She gave us hugs, offered advice and just support in general, and was one of the only people who asked me how I was doing through the whole thing.
You have an absolute gem on your staff.
We drive all the way from Maple Grove, but we will continue to come back to see our favorite bartender as long as shes there. 🧡
Atmosphere: 5
Food: 5
Service: 5
It was our first visit. The lady at the front was a little overwhelmed with how busy they were but did a great job taking our information to put us on the wait list.
We were told 30 minutes, but was seated in about 20.
Our waitress was great & very friendly. Drinks, appetizers & food was all quick & tasted great. They had games on the TV to watch as you ate.
We were very pleased with our visit and would eat here again if ever in the area.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ok.... In all honesty I just came in for some good beer. Here from Ohio for a trade conference and just looking for a good beer that I can't find at home. I found it here at Cowboy Jack's. Loved the atmosphere and bar. I really wish we would have found this place before we atmosphere at Bubba Gumps, because I really love s good wood fired pizza oven. Had the Castle Danger George Hunter Stout. The creamiest stout I think I've ever had. Really smooth, strong coffee flavor. I absolutely loved this one. Hopefully I'll be able to make it back to try a flatbread!! Service was great sitting at the bar. Highly suggest this place.
Atmosphere: 5
Food: 5
Service: 5
Food was good, but the staff treated us like we were in their way, even though there were barely any people in the restaurant.
Atmosphere: 2
Food: 5
Service: 1
Ribeye grilled cheese was ok, Beer was great
Atmosphere: 5
Food: 4
Service: 5
Service is insanely slow even barely crowded. Never again.
Atmosphere: 1
Food: 1
Service: 1
The food is decent and if you're looking for a place that can fit a large group and keep costs down, this is a good option.
But, be aware it doesn't appear the be very clean. The bathrooms are gross, and that says a lot about what the state of the kitchen might be. I personally won't return here.
Atmosphere: 2
Food: 3
Service: 4
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