Nothing was stocked. Tables were dirty. Employees did not greet my wife and I. Dude just said “what do you want”. Trash in the floor. Idk if there is even a manager here.
Atmosphere: 1
Food: 4
Service: 3
Patricia Mitchell
I felt welcomed, had a great hero sub & excellent service. I appreciate supporting this business because they support our city. Last year they gave $3,000. to our local emergency services! Thanks Firehouse!!
Silver Rose
great employees . man working the cash register super nice 4/5/24 12:58 pm
Atmosphere: 5
Food: 5
Service: 5
Colby Mcclain
The firehouse hero sub is so good, and the servers are always friendly.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Loyd
Dj and Eric were so helpful and attentive. Food they made was great! Would definitely return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
J and A Salovich
My wife and I went in to Firehouse subs and were extremely disappointed. The young man who was behind the counter looked sad and didn't say one word to us. He was finishing an order for a pick up. After he went into the back and out came another guy who didn't look professional at all. He was talking on his cell phone and looking out at a car parked in front. He barely gave us the time of day. When he took our order he didn't give us our drink cups. We had to grab them ourselves. We ordered 2 large Italian sub combos. We ended up grabbing medium cups. While we were waiting for the young man to make our subs in came two women and a young boy. One woman went behind the counter into the back. Then she and the man who took our order were scolding the young man and pointing at us. We were the only customers in the store at the time. Then the 2nd woman with the young boy went into the back and the child was running around in the kitchen and back room. Neither woman spoke any english. Then we asked the young man who made our order for another lid for our drinks,. He took quite a while looking for the cups and nobody helped him. He came out looking afraid we were upset with him. We are upset about the situation and how unprofessional all of this was. We are not upset with the young man who made our food. He seemed kind. We were given a gift card from a friend because I am recovering from Knee surgery. It's quite dissappointing to see this gift card go to waste. The subs were disgusting and soggy so we did not eat them. We would like our money back.
Atmosphere: 1
Food: 1
Service: 1
Ally Heath
Used to like this place, but I ordered a meatball sub with extra cheese, and got absolutely no cheese???? Like they didn’t even do the order correctly. There should have been cheese in the first place and absolutely none. Very upset and disappointed. Payed for double and didn’t even get cheese in the first place. Rip
Atmosphere: 2
Food: 2
Service: 1
Julie Bennes
Our subs were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Matt
They accepted our delivery order, 4 drivers tried to puck it up but it was never
Atmosphere: 1
Food: 1
Service: 1
Jason Mitchell
The sandwiches are amazingly good. The staff are awesome.
Walked in to order a sub and they said it would be 35 to 45 min before they could or would take our order. To busy filling an online order never will I go there
Service: 1
terry becker
I stopped in about 2:00 pm. Cashier had his arm resting on the wall while taking our order. He never asked us anything. He rang up the purchase without ever engaging us in any questions or suggestions. Upon receiving out food, which was great, we had out choice of 11 unwashed, sticky tables. Every table was available and dirty/sticky. I used many napkins to keep front touching the tables. Food was great. Atmosphere and cashier were a huge disappointment.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Steak
josh gischia
10.17.23 ordered a smoke house beef brisket with only bbq sauce, that somehow turned into a turkey bacon ranch with no ranch bacon mayo tomatoes or onion but add bbq sauce and yellow cheddar.0 effort to reconcile situation.Didn’t notice till I got home, not trying to make that drive back in the traffic right now. 3:20ish pm
Atmosphere: 1
Food: 1
Service: 1
Martin “Mark” Novak
Best Sub shop in town. Food is hot and delicious, staff is very friendly & they support our everyday heros! Can't beat Firehouse!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meatball Sub
Lana Turk
The employees here were not helpful at all.... all of them acted like they didn't want to be working. The food was only subpar. Not sure if I want to return to this one in the future ?
Nothing was stocked. Tables were dirty. Employees did not greet my wife and I. Dude just said “what do you want”. Trash in the floor. Idk if there is even a manager here.
Atmosphere: 1
Food: 4
Service: 3
I felt welcomed, had a great hero sub & excellent service. I appreciate supporting this business because they support our city. Last year they gave $3,000. to our local emergency services! Thanks Firehouse!!
great employees . man working the cash register super nice 4/5/24 12:58 pm
Atmosphere: 5
Food: 5
Service: 5
The firehouse hero sub is so good, and the servers are always friendly.
Atmosphere: 5
Food: 5
Service: 5
Dj and Eric were so helpful and attentive. Food they made was great! Would definitely return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
My wife and I went in to Firehouse subs and were extremely disappointed. The young man who was behind the counter looked sad and didn't say one word to us. He was finishing an order for a pick up. After he went into the back and out came another guy who didn't look professional at all. He was talking on his cell phone and looking out at a car parked in front. He barely gave us the time of day. When he took our order he didn't give us our drink cups. We had to grab them ourselves. We ordered 2 large Italian sub combos. We ended up grabbing medium cups. While we were waiting for the young man to make our subs in came two women and a young boy. One woman went behind the counter into the back. Then she and the man who took our order were scolding the young man and pointing at us. We were the only customers in the store at the time. Then the 2nd woman with the young boy went into the back and the child was running around in the kitchen and back room. Neither woman spoke any english. Then we asked the young man who made our order for another lid for our drinks,. He took quite a while looking for the cups and nobody helped him. He came out looking afraid we were upset with him. We are upset about the situation and how unprofessional all of this was. We are not upset with the young man who made our food. He seemed kind. We were given a gift card from a friend because I am recovering from Knee surgery. It's quite dissappointing to see this gift card go to waste. The subs were disgusting and soggy so we did not eat them. We would like our money back.
Atmosphere: 1
Food: 1
Service: 1
Used to like this place, but I ordered a meatball sub with extra cheese, and got absolutely no cheese???? Like they didn’t even do the order correctly. There should have been cheese in the first place and absolutely none. Very upset and disappointed. Payed for double and didn’t even get cheese in the first place. Rip
Atmosphere: 2
Food: 2
Service: 1
Our subs were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
They accepted our delivery order, 4 drivers tried to puck it up but it was never
Atmosphere: 1
Food: 1
Service: 1
The sandwiches are amazingly good. The staff are awesome.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walked in to order a sub and they said it would be 35 to 45 min before they could or would take our order. To busy filling an online order never will I go there
Service: 1
I stopped in about 2:00 pm. Cashier had his arm resting on the wall while taking our order. He never asked us anything. He rang up the purchase without ever engaging us in any questions or suggestions. Upon receiving out food, which was great, we had out choice of 11 unwashed, sticky tables. Every table was available and dirty/sticky. I used many napkins to keep front touching the tables. Food was great. Atmosphere and cashier were a huge disappointment.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Steak
10.17.23 ordered a smoke house beef brisket with only bbq sauce, that somehow turned into a turkey bacon ranch with no ranch bacon mayo tomatoes or onion but add bbq sauce and yellow cheddar.0 effort to reconcile situation.Didn’t notice till I got home, not trying to make that drive back in the traffic right now. 3:20ish pm
Atmosphere: 1
Food: 1
Service: 1
Best Sub shop in town. Food is hot and delicious, staff is very friendly & they support our everyday heros! Can't beat Firehouse!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meatball Sub
The employees here were not helpful at all.... all of them acted like they didn't want to be working. The food was only subpar. Not sure if I want to return to this one in the future ?
Atmosphere: 3
Food: 2
Service: 1