I will never go to this location Save your time and money go to different location Even the gm of the location is the problem with all the excuses he gave over the phone about my issues. You guys will keep getting bad reviews from customers until you fix the problems and hold employees responsible.
Atmosphere: 1
Food: 5
Service: 1
Bridie Monroe
I stopped in there and this was my first time. The customer service that I received was really really good and I really appreciate them going above and beyond for me!
Atmosphere: 5
Food: 5
Service: 5
Boyd
If I could give zero I would not in present by this store at all. Got over charged subs were not made very while. Would never come back to this store. Find somewhere else to get better subs. Yummy looking not. Taps at the soda machine is dirty the floors are dirty don't drink or eat here for your own safety.
WORST SUBS EVER. BETTER OFF GOING TO SUBWAY FOR THE SAME SERVICE. BIG FAIL
Atmosphere: 1
Food: 1
Service: 1
Z D
Very clean. Sam and Briana were very nice and awesome! Very clean and food in minutes. Will go to anytime
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Kosher Dill Pickle
Alexandra Urban
After waiting an hour I called to see where my food is. They told me they wouldn’t bring it to me and I had to go get it. After getting home I realized turn sandwiches were wrong and they gave the wrong chips too.
Food: 1
Service: 1
Beefy Man
If I could give zero I would not in present by this store at all. Got over charged subs were not made very while. Would never come back to this store. Find somewhere else to get better subs. Yummy looking not. Taps at the soda machine is dirty the floors are dirty don't drink or eat here for your own safety.
WORST SUBS EVER. BETTER OFF GOING TO SUBWAY FOR THE SAME SERVICE. BIG FAIL
Atmosphere: 1
Food: 1
Service: 1
Dave B
Ordered a new wrap from a store about 5 minutes away at 11:55. After waiting an hour with no sandwhich I called at 12:58 and was told they dropped it off up front. Well I am upfront and never saw anyone drop it off. He had me on the phone for 10 minutes trying to figure it out and then said he doesnt know what happened but will make another one for me. Another 40 minutes goes by and the sandwhich finally arrives. Total almost 2 hours to get a "freaky fast" sandwhich that is blocks away from my work. Couldn't eat it as I had to go into a meeting.
Josh Erickson
This place has really gone down hill. I worked at this location for years, and my team always strived to do right by the customers, make good food, and get it to customers as fast as was possible. After this location was bought off by another franchise, service quality has severely diminished. I will let the experience earlier this year off easy (receiving a totally incorrect order), and another occasion where I went in to get my food and the manager (presumably, it was a woman at the slicer, which used to be a manager’s task) was screaming and cussing at someone on their personal phone, but just now I had a situation where we placed an order online, had it confirmed, and waited over an hour and a half with no food. Ordered at 4:54pm, and didn’t hear anything, so I decided to call at 6:30. I find out after I called that they don’t have a delivery driver, so they voided out our order sometime before 5:20 and neglected to call and inform us that our dinner would not in fact be coming at all. I would have appreciated a call saying something like “hey sorry, we don’t actually have a driver in so we are unable to deliver your food. If you’d like, we can have it available for you to pick up,” so I didn’t have to sit here for over an hour wondering when we are going to get our dinner. Absolute clown fiesta happening at this location, and I will be avoiding it from here on out. Perhaps another franchise needs to pick this location up and breathe some new life into it, as it’s been bad experience after bad experience with these guys.
Atmosphere: 1
Food: 1
Service: 1
mark hahn
Three guys making sandwiches and there were five people waiting. It took me over 15 minutes to get a wrap.
Corissa Nohrenberg
Yo, been waiting an hour for my delivery. That's crazzy to me.
Don't even bother with additions like oil and vinegar and even asking to cut on half when ordering online. They forget it 90% of the time.
Atmosphere: 3
Food: 2
Service: 2
jozi tainter
May 30th at 5:20ishpm.Worker was making my wrap and I watched her pull out her phone with her gloves on and then go back to making my wrap. Pretty sure she didn’t make my wrap right and then just start adding random things to it.
Atmosphere: 1
Service: 1
Casey Likes
“Calm down it’s credit!”$55.00 later they cancelled my order, but don’t worry I am being refunded… after I questioned the young man about how long it would take to receive the refund. I got told “Calm Down, It’s Credit!”They are out of bread… so don’t order from here!
Mariah Vessel
Very interesting experience here. It took a while to get my sandwich that consist of only cold ingredients and I was the only person in the restaurant. The sandwich itself is really bland, so I asked for onions. The onions tasted like lettuce zero flavor and did not help. Very disappointing. Usually the subs hit the spot. Also, the area where the sandwiches were made looked kind of nasty considering there was three employees. I was the only customer. It seemed as though there was definitely time to clean that.
Atmosphere: 3
Food: 2
Service: 3
Elliott Jacobson
Explicit music playing loud enough to clearly hear all the N words and F bombs. Two sandwiches took 10 minutes for them to make. This location is awful
I will never go to this location
Save your time and money go to different location
Even the gm of the location is the problem with all the excuses he gave over the phone about my issues.
You guys will keep getting bad reviews from customers until you fix the problems and hold employees responsible.
Atmosphere: 1
Food: 5
Service: 1
I stopped in there and this was my first time. The customer service that I received was really really good and I really appreciate them going above and beyond for me!
Atmosphere: 5
Food: 5
Service: 5
If I could give zero I would not in present by this store at all. Got over charged subs were not made very while. Would never come back to this store. Find somewhere else to get better subs.
Yummy looking not.
Taps at the soda machine is dirty the floors are dirty don't drink or eat here for your own safety.
WORST SUBS EVER. BETTER OFF GOING TO SUBWAY FOR THE SAME SERVICE. BIG FAIL
Atmosphere: 1
Food: 1
Service: 1
Very clean. Sam and Briana were very nice and awesome! Very clean and food in minutes. Will go to anytime
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Kosher Dill Pickle
After waiting an hour I called to see where my food is. They told me they wouldn’t bring it to me and I had to go get it. After getting home I realized turn sandwiches were wrong and they gave the wrong chips too.
Food: 1
Service: 1
If I could give zero I would not in present by this store at all. Got over charged subs were not made very while. Would never come back to this store. Find somewhere else to get better subs.
Yummy looking not.
Taps at the soda machine is dirty the floors are dirty don't drink or eat here for your own safety.
WORST SUBS EVER. BETTER OFF GOING TO SUBWAY FOR THE SAME SERVICE. BIG FAIL
Atmosphere: 1
Food: 1
Service: 1
Ordered a new wrap from a store about 5 minutes away at 11:55. After waiting an hour with no sandwhich I called at 12:58 and was told they dropped it off up front. Well I am upfront and never saw anyone drop it off. He had me on the phone for 10 minutes trying to figure it out and then said he doesnt know what happened but will make another one for me. Another 40 minutes goes by and the sandwhich finally arrives. Total almost 2 hours to get a "freaky fast" sandwhich that is blocks away from my work. Couldn't eat it as I had to go into a meeting.
This place has really gone down hill. I worked at this location for years, and my team always strived to do right by the customers, make good food, and get it to customers as fast as was possible. After this location was bought off by another franchise, service quality has severely diminished. I will let the experience earlier this year off easy (receiving a totally incorrect order), and another occasion where I went in to get my food and the manager (presumably, it was a woman at the slicer, which used to be a manager’s task) was screaming and cussing at someone on their personal phone, but just now I had a situation where we placed an order online, had it confirmed, and waited over an hour and a half with no food. Ordered at 4:54pm, and didn’t hear anything, so I decided to call at 6:30. I find out after I called that they don’t have a delivery driver, so they voided out our order sometime before 5:20 and neglected to call and inform us that our dinner would not in fact be coming at all. I would have appreciated a call saying something like “hey sorry, we don’t actually have a driver in so we are unable to deliver your food. If you’d like, we can have it available for you to pick up,” so I didn’t have to sit here for over an hour wondering when we are going to get our dinner. Absolute clown fiesta happening at this location, and I will be avoiding it from here on out. Perhaps another franchise needs to pick this location up and breathe some new life into it, as it’s been bad experience after bad experience with these guys.
Atmosphere: 1
Food: 1
Service: 1
Three guys making sandwiches and there were five people waiting. It took me over 15 minutes to get a wrap.
Yo, been waiting an hour for my delivery. That's crazzy to me.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Don't even bother with additions like oil and vinegar and even asking to cut on half when ordering online. They forget it 90% of the time.
Atmosphere: 3
Food: 2
Service: 2
May 30th at 5:20ishpm.Worker was making my wrap and I watched her pull out her phone with her gloves on and then go back to making my wrap. Pretty sure she didn’t make my wrap right and then just start adding random things to it.
Atmosphere: 1
Service: 1
“Calm down it’s credit!”$55.00 later they cancelled my order, but don’t worry I am being refunded… after I questioned the young man about how long it would take to receive the refund. I got told “Calm Down, It’s Credit!”They are out of bread… so don’t order from here!
Very interesting experience here. It took a while to get my sandwich that consist of only cold ingredients and I was the only person in the restaurant. The sandwich itself is really bland, so I asked for onions. The onions tasted like lettuce zero flavor and did not help. Very disappointing. Usually the subs hit the spot. Also, the area where the sandwiches were made looked kind of nasty considering there was three employees. I was the only customer. It seemed as though there was definitely time to clean that.
Atmosphere: 3
Food: 2
Service: 3
Explicit music playing loud enough to clearly hear all the N words and F bombs. Two sandwiches took 10 minutes for them to make. This location is awful
Atmosphere: 1
Food: 1
Service: 1
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