Almost the worst place ever. Driver was an hour late, my kids were starving and we were stuck at a dealership in walking distance after our vehicle was totaled. The phones went straight to voicemail I called 4 times. The JJ driver showed up and was so unprofessional and rude, had no empathy that we had been waiting an hour with starving children. Then the store just called me now (this happened Thursday) and was terrible - terrible! Of course no refund, not even on the large tip. But was condescending like I was ruining his life. No empathy whatsoever, worst interaction ive had
melissa mcconnell
The employees at the Jimmy John's off of Penn Ave. In Bloomington seemed angry. They looked at me like I had two heads. They didn't greet me. They barely looked at me. They also expect you to carry out a stuffed bag of food and drinks. Worst customer service I've seen in a long time.
Atmosphere: 1
Food: 3
Service: 1
Jacqueline M
Best employes ever! Great enery with all staff .. raises
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Salad
Matthew B
Every employee seems to be angry they were at work on a sat. Talking about how high and drunk they had got the night before. Ordered a italian no mayo. I got mayo. So I asked for a spoon. Watched a 6ft blonde shaggy haired male pick up a spoon. Put it back down and grab a fork. He told me they were out of spoons. 1st & last time customer.
Atmosphere: 1
Food: 4
Service: 1
Theresa Shields
Service and food was nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Ham, Salami
Diane Bronniche
My first time eating Jimmy John's. The store was very small. The order line was in the way of the door. Very few tables inside
The sandwiches were expensive. I forgot to ask for a senior or AARP discount
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Roast Beef
C R
Worst customer service ever. No one greeted me, all 3 people working looked openly hostile, the timed order I placed was not ready 15 minutes after the window, i was given 3 sandwiches and 2 bags of chips stuffed into a bag and then "instructed" to grab my two sodas and figure out how to carry everything. I'm industry so I usually tip in cash. No way. Food was good but the crew on Saturday evening needs a wake up call.
Atmosphere: 5
Food: 5
Service: 1
Emery Christianson
Try the
Atmosphere: 5
Food: 5
Service: 5
Judy Rock
Always good, always consistent and always friendly and fast!
Daniella Chavez
Watched the delivery driver throw my order at my door after being super late. I guess the freaky fast is the toss across the yard to hit the door.
Staff is lazy and unable to fill orders adaquetly. I placed an order for three subs, came to pick them up an hour later. Staff was leaning around, no customers. After I got halfway home I realized they only made two of my subs.They also will close down over an hour early, and multiple staff stand there laughing at customers who try the door.
Food: 1
Service: 1
Ralph Sabio
Clean and got my sandwich right. Thx!
Atmosphere: 5
Food: 5
Service: 5
Steve Meyer
When we stopped in to grab a sub and they wouldn’t help us. Actually had his back towards us and on his phone. We left. Horrible service. This is not the first time with bad employ and service. Just rude.
Almost the worst place ever. Driver was an hour late, my kids were starving and we were stuck at a dealership in walking distance after our vehicle was totaled. The phones went straight to voicemail I called 4 times. The JJ driver showed up and was so unprofessional and rude, had no empathy that we had been waiting an hour with starving children. Then the store just called me now (this happened Thursday) and was terrible - terrible! Of course no refund, not even on the large tip. But was condescending like I was ruining his life. No empathy whatsoever, worst interaction ive had
The employees at the Jimmy John's off of Penn Ave. In Bloomington seemed angry. They looked at me like I had two heads. They didn't greet me. They barely looked at me. They also expect you to carry out a stuffed bag of food and drinks. Worst customer service I've seen in a long time.
Atmosphere: 1
Food: 3
Service: 1
Best employes ever! Great enery with all staff .. raises
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Salad
Every employee seems to be angry they were at work on a sat. Talking about how high and drunk they had got the night before. Ordered a italian no mayo. I got mayo. So I asked for a spoon. Watched a 6ft blonde shaggy haired male pick up a spoon. Put it back down and grab a fork. He told me they were out of spoons. 1st & last time customer.
Atmosphere: 1
Food: 4
Service: 1
Service and food was nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Ham, Salami
My first time eating Jimmy John's. The store was very small. The order line was in the way of the door.
Very few tables inside
The sandwiches were expensive. I forgot to ask for a senior or AARP discount
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Roast Beef
Worst customer service ever. No one greeted me, all 3 people working looked openly hostile, the timed order I placed was not ready 15 minutes after the window, i was given 3 sandwiches and 2 bags of chips stuffed into a bag and then "instructed" to grab my two sodas and figure out how to carry everything. I'm industry so I usually tip in cash. No way. Food was good but the crew on Saturday evening needs a wake up call.
Atmosphere: 5
Food: 5
Service: 1
Try the
Atmosphere: 5
Food: 5
Service: 5
Always good, always consistent and always friendly and fast!
Watched the delivery driver throw my order at my door after being super late. I guess the freaky fast is the toss across the yard to hit the door.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Staff is lazy and unable to fill orders adaquetly. I placed an order for three subs, came to pick them up an hour later. Staff was leaning around, no customers. After I got halfway home I realized they only made two of my subs.They also will close down over an hour early, and multiple staff stand there laughing at customers who try the door.
Food: 1
Service: 1
Clean and got my sandwich right. Thx!
Atmosphere: 5
Food: 5
Service: 5
When we stopped in to grab a sub and they wouldn’t help us. Actually had his back towards us and on his phone. We left. Horrible service. This is not the first time with bad employ and service. Just rude.
Atmosphere: 3
Food: 3
Service: 1
Always a fresh delicious sandwich!
Atmosphere: 5
Food: 5
Service: 5
Rockin!
Atmosphere: 5
Food: 5
Service: 5
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