I usually order from this place or dine in. However today I called 30 minutes before going in to pick up and the lady who I spoke to and took my order said aprox. 15 minutes. I go in 30 mins later to pick up my order and its not ready, they had no order from me, or under my name. Very unorganized.
Service: 1
Jing Liang
Great place to chill and have a glass of wine when the mall is overwhelming
Atmosphere: 5
Food: 5
Service: 5
Rikki Becker
I love there food! However when I called for an issue, a gentleman named Mike answered. He was not nice at all! It was a little shocking since I have always had great service on the store side .
Atmosphere: 2
Food: 5
Service: 1
NICOLE
This was terrible on Nordstrom and open table. We made a reservation for Easter Sunday and it was confirmed twice by open table. When we arrived the restaurant was closed. No recourse. We could not even try to rebook somewhere else because open table said we were at Nordstrom. Beyond disappointed.
GopherGirl
It's prez day weekend at MOA, so you expect to be patient... but they were obviously understaffed in both the kitchen and on the floor. We walked in and the server that was in the area they tried to seat us was verbally upset about having another table, then we were moved by the host. After being re seated our lovely server did his best... but the kitchen was behind, food took more than 1 hour to arrive(!) in total we sat there for almost 2 hours. The managed comped the entire meal without us even raising an issue, but that is to be expected since we should have left after the first hour. We even had to find the server to tip, what a mess, and not up to the usual Nordstrom experience.
Mary Sheehan (Mar Mar S)
I love looking outside. I enjoyed the Brussel sprouts appetizer. Love the salads. Good prices
Atmosphere: 5
Food: 5
Service: 5
Mary Sheehan
I love looking outside. I enjoyed the Brussel sprouts appetizer. Love the salads. Good
Atmosphere: 5
Food: 5
Service: 5
Lisa Carmichael
Nordstrom Grill is one of my favorite restaurants at the Mall Of America. The menu is simple yet very good. I appreciate how hard the staff works and that the store manager steps in when things get busy. I’ve never been disappointed. Always have loved the Basil Tomato Soup and can’t resist grabbing a chocolate chip cookie!
Parking: Most customers like to park in the fourth level
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cilantro Lime Chicken Tacos
Brian Cox
Overpriced, horrible food and bad service. I do not recommend.
Atmosphere: 2
Food: 1
Service: 1
Nina Perry
We had the Cilantro lime Salad and the Shrimp Pomodoro..Out of the Blackberries for my Mocktail $7.25 a little pricey ,Food was good. The Wontons for the Salad were overdone and brown in pieces.
Really awful and disgusting service. We had to wait quite sometime to get seated and when we do, they seat us at a dirty table with disgusting sticky menus. Eventually we leave after spending 20 minutes getting ignored. The older grey haired male bartender was beyond rude and was lashing out on other guests, never again.
Atmosphere: 1
Food: 1
Service: 1
wesam28
Great view of Ikea building ??
Frecky Lewis
If you are looking for a meal at Mall of America that is a step up from the usual mass-produced greasy mall fare, Nordstrom Grill is a good bet. The menu is a mix of sandwiches, salads, and other "standard American" fare. My gnocchi with chicken meatballs was basic but flavorful, and my wife said her turkey club sandwich tasted very fresh. The decor is pretty basic, but it seems refined compared with the chaos of the mall!
Mdenise Jackson
Poor customer service. Nordstrom’s should only hire people with old school values. These new people dont have manners. # disgusted
DeborahS
Nordstrom Grill may be a well kept secret to many MOA visitors. I recently discovered it myself and have been back within a week. It has an interesting menu and good food. Customer service was very professional and efficient. I have already promoted it to others.
I usually order from this place or dine in. However today I called 30 minutes before going in to pick up and the lady who I spoke to and took my order said aprox. 15 minutes. I go in 30 mins later to pick up my order and its not ready, they had no order from me, or under my name. Very unorganized.
Service: 1
Great place to chill and have a glass of wine when the mall is overwhelming
Atmosphere: 5
Food: 5
Service: 5
I love there food! However when I called for an issue, a gentleman named Mike answered. He was not nice at all! It was a little shocking since I have always had great service on the store side .
Atmosphere: 2
Food: 5
Service: 1
This was terrible on Nordstrom and open table. We made a reservation for Easter Sunday and it was confirmed twice by open table. When we arrived the restaurant was closed. No recourse. We could not even try to rebook somewhere else because open table said we were at Nordstrom. Beyond disappointed.
It's prez day weekend at MOA, so you expect to be patient... but they were obviously understaffed in both the kitchen and on the floor. We walked in and the server that was in the area they tried to seat us was verbally upset about having another table, then we were moved by the host. After being re seated our lovely server did his best... but the kitchen was behind, food took more than 1 hour to arrive(!) in total we sat there for almost 2 hours. The managed comped the entire meal without us even raising an issue, but that is to be expected since we should have left after the first hour. We even had to find the server to tip, what a mess, and not up to the usual Nordstrom experience.
I love looking outside. I enjoyed the Brussel sprouts appetizer. Love the salads. Good prices
Atmosphere: 5
Food: 5
Service: 5
I love looking outside. I enjoyed the Brussel sprouts appetizer. Love the salads. Good
Atmosphere: 5
Food: 5
Service: 5
Nordstrom Grill is one of my favorite restaurants at the Mall Of America. The menu is simple yet very good. I appreciate how hard the staff works and that the store manager steps in when things get busy. I’ve never been disappointed. Always have loved the Basil Tomato Soup and can’t resist grabbing a chocolate chip cookie!
Parking: Most customers like to park in the fourth level
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cilantro Lime Chicken Tacos
Overpriced, horrible food and bad service. I do not recommend.
Atmosphere: 2
Food: 1
Service: 1
We had the Cilantro lime Salad and the Shrimp Pomodoro..Out of the Blackberries for my Mocktail $7.25 a little pricey ,Food was good. The Wontons for the Salad were overdone and brown in pieces.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really awful and disgusting service. We had to wait quite sometime to get seated and when we do, they seat us at a dirty table with disgusting sticky menus. Eventually we leave after spending 20 minutes getting ignored. The older grey haired male bartender was beyond rude and was lashing out on other guests, never again.
Atmosphere: 1
Food: 1
Service: 1
Great view of Ikea building ??
If you are looking for a meal at Mall of America that is a step up from the usual mass-produced greasy mall fare, Nordstrom Grill is a good bet. The menu is a mix of sandwiches, salads, and other "standard American" fare. My gnocchi with chicken meatballs was basic but flavorful, and my wife said her turkey club sandwich tasted very fresh. The decor is pretty basic, but it seems refined compared with the chaos of the mall!
Poor customer service. Nordstrom’s should only hire people with old school values. These new people dont have manners. # disgusted
Nordstrom Grill may be a well kept secret to many MOA visitors. I recently discovered it myself and have been back within a week. It has an interesting menu and good food. Customer service was very professional and efficient. I have already promoted it to others.
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