Red Robin Gourmet Burgers and Brews

We used to eat here fairly often. We had delivery a few weeks ago it was very good. Food still pretty warm and we got a refill on the mandarin oranges and bottomless root beer float, and extra fries with our order. Hope to get it again soon. Free delivery extended to April 19, 2020 but check with the store.

I ordered the mad love burger. It was definitely spicy but not too bad. The burger could have used more flavor. The bottomless fries are what I go there for.Service was fast and the servers were attentive. The manager went around to different tables to make sure everything was all good. The restaurant had a lot of customers but that didn’t make the service any slower.I like the convenience of adding extra items and paying for our dinner at the kiosk at the table. My 4 year old especially liked the short videos that were free to watch on it too.

5 STARS!!!! I was attempting to order online, my Birthday burger and a Kids meal. I was having trouble loading my rewards online, so I called. Katie was BEYOND helpful. When I arrived to pick up my order, Greg, the GM, greeted me with a smile. With everything happening in the world with COVID-19, having amazing customer service still, shows how much you care about your store, and its' customers. This was my first visit to this particular location. I will revisit this store again for sure. Way to go, Greg and team!

Had a great time. Had dinner with two of my grown kids. Atmosphere was decent, not too loud. Service was good. She came by with refills on the bottomless fries fairly frequently. The burgers were very good but I think they're a little pricey at $10-14. Parking at the Bloomington location was a little difficult to get to, no entrances on the main streets, you had to go around the block, but there were enough empty spots so I could park fairly close.

There are days I feel like I’m not being heard or seen. Today was that day. My feet stuck to the floor on our booth someone had spilled a drink and not cleaned the floor. The ketchup bottle was mangled in a weird shape like someone had dropped on the floor. I ordered a cheddar cheese well done burger on brioche bread. Added guacamole. Long story short. First burger arrived not what I ordered. Second burger closer but now on a sesame bun and not thoroughly cooked proper. Half the burger was cooked the other medium rare. Nasty. I left behind more than I ate. Could of filled up on fries but none were offered. Would have at least told the waiter but he was extremely busy. Left feeling hungry. Sad experience would not go back to this location.

Food was good. Staff was friendly. The manager stopped by once or twice asking how everything was. The waitress seemed rather slow at getting our refillable sides refilled, but got to it eventually. Overall, good food and relaxing environment.

We started with the "nachos" The cheese was not melted, the sour cream looked more like butter, and the meat didn't look like beef. I ordered a blender strawberry margarita. It tasted like a smoothie. We tasted not a hint of alcohol. Fries were soft. They tasted bit better with the seasoning on the table. Burgers are decent. But nothing amazing. At least our server was nice. Our tab was $63.00 for what we felt was $25.00 worth of food. We will not be returning.

Good food with many options. Music & KIDS can be a little too loud for me. I don’t go to restaurants to rock & roll, but to enjoy a meal and conversation.

After 15 minutes of waiting for ANYONE to come to the table, to even say hello, in a half empty restaurant I have to wonder, is our money not good enough? Do we smell? Were we too nice to the hostesses? Not sure. This was going to be our first time here. Obviously we just aren't cool enough. I'm writing this review while sitting in the restaurant. And now after another 4 minutes we are just going to have to find a place that wants our money. Seriously Red Robin, why do you hate us?!?!?

Waited over 10min just to be seated. No hostess available when I walk in. This location has been short staff every time I’ve gone. Is like is a totally different restaurant from others locations(Shoreview and Apple Valley). Very disappointed

I really enjoyed this restaurant. Our server was extremely nice, especially with my daughter! The manager came over and asked how our food was. This is the kind of customer service I like to see! Thank you! Keep up the awesome work!

Super disappointed with this place. I've ordered carside 3 times now, and each of the 3 times my order has been screwed up, and I've not made any strange or special requests to my very ordinary order so I suppose I don't really get why or how this keeps happening? It's been a different error each time. Just can't seem to get it right.....i think it's 3 strikes your out, right? I don't have any desire to return at this point. Not that the food has been bad, it just never turns out to be what I've ordered. The service I've had has been hit and miss all within the same visit, except for the last, which was just the other night, and it was a good experience that way, as I'd received great customer service from the gal who ran out into the cold to grab payment and then run my food out to me. So much so, in fact that it raised my hopes that maybe they had finally gotten it together enough that I didn't bother checking the order until I got home. Silly me.......

My son's birthday was celebrated here. I remember the boys enjoyed a particular cute wait staff. Food was delicious. Our waiter went out of sequence then got our orders mixed up at delivery. Despite this we were kept well served.

Good stuff

I ordered the mad love burger. It was definitely spicy but not too bad. The burger could have used more flavor. The bottomless fries are what I go there for.