I generally try to avoid this particular BK if at all possible even though it's the closest to me.
A few years ago I ordered breakfast and when I got there the guy said they weren't serving breakfast... A few days later I checked my bank account and saw that I was still charged. I kept trying to go back but every time I did they were closed. Eventually it was way too long to try and dispute it.
Now, they have decided their window timer is more important than customer experience. Almost every time I go there I have to pull up to the door and wait. I can understand if I had a big order or something special but it was just fries that they had to walk to me.
BK, please don't make the stupid window timer so important. When you go this far it just ruins the customer experience.
Atmosphere: 3
Food: 3
Service: 1
Jo Vang
I love this location. Great customer service, place is always clean, there's a playground for kids, and food is always nicely put together with fresh fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Micheal kaslow
Food was not edible. It was cold and disgusting
Atmosphere: 3
Food: 1
Service: 4
austin thompson
Super slow store constantly a mess even with mobile ordering -.-
Hunter Qnisha
I ordered 8 piece nuggets for my son they gave me potato tots!! And I call and the phone is off the hook can’t reach anyone. What a waste waiting in a long line to get the wrong food he was disappointed!
Atmosphere: 1
Food: 1
Service: 1
Catriona Anne
Stopped here for the first time, and it will definitely be the last. The person at the drive thru was so incredibly rude, I have no idea how they still have a job. We ordered a Whopper Jr. Duo, no lettuce, no tomato. When she asked what sauce we wanted with the nuggets I repeated our order and stated that it didn’t come with nuggets. She then proceeded to argue with us insisting we ordered something else that I’ve NEVER EVEN HEARD OF. I told her over and over what we had actually ordered and she continued to argue. ARE YOU KIDDING ME?! And after all that, the burgers had lettuce on them, which we very clearly asked be left off. I looked at the reviews after visiting. Huge mistake. If I had seen the measly 2.8 stars out of 5 I would have never stopped. That said, this place deserves a rating of ZERO, ZILCH. The few good reviews must be from the drunk after bar crowd. Bottom line, save yourself the headache and the indigestion and drive on by.
Food: 1
Service: 1
Samuel Hernandez jr.
I like the service.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sandwich
Sue Hamann
Original Chicken sandwich was still cold. They put cheese on it,and it wasn't even hot enough to melt. I won't be going there again.
Food: 1
Service: 1
Ashley Smith
Came in today and ordered food for my family. At first the employee at the front ignored me completely not even saying "hi I'll be with you in a minute" like most places do. I asked for 2 of the Bacon cheese burger meals that come with fries, a drink, and nuggets, 1 kids 6 piece nuggets meal, and 3 additional double cheese burgers. When I got my bags I saw we were missing the nuggets for the value meals and 1 of 3 of the double cheese burgers. When I tried to talk to the gentleman at the front he was confrontational when I asked about it. He tried telling me that I said I wanted the value meal not the way meal. I said I asked for the meal that came with the nuggets while I pointed at the sign when I ordered. Not only did he ignore me and continue to deny what I said I asked to talk to the manager and he walked away. Then I asked if he was the manager and he said yes. I asked then why was he being so rude and he looked at me and said you don't need nuggets.
Well apparently this Burger King not only is run by someone rude but also someone that thinks it's OK to assume and fat shame others!
Needless to say I did NOT get the nuggets or the double cheeseburger that he missed.
Atmosphere: 3
Food: 3
Service: 1
Patt
Ordered online for pick up, when we got here there were no customers so we went inside to pickup our order. When we got inside the worker asked us what we wanted and we told him that we ordered online and just picking up so the guy walked away to the back and never came back, before you know it he was taking an order from someone in the drive thru. Keep in mind my order was ready and just sitting there. The worker could of just grabbed me my order and I would of been on my way but instead I was standing there waiting for an extra 5 to 10 minutes. More customers came in and stood there with me and asked if I've been helped and I said just picking up but the guy just walked away so the other customers started complaining. It's NO wonder why this place is so dead!! Service absolutely SUCKS here!!! You order online ahead of time to avoid wasting time waiting but nope!!!! Very last time coming here!!! I love BK!!! Just can't stand the people working there sometimes.
Bad service, refused to let us use the bathroom claimed they didn't have a key to the only 2 bathrooms in the building. If your going to offer sit down there needs to be a restroom available, and then the guy gave me an extra kids meal by accident. Had already handed me the food and then when he realized he did it wrong he grabbed the tray and started moving open food around (fries and nuggets) and rifling throug my bags without gloves. The whole time I was there he would go back and forth between handling food and operating the front register and the drive thru.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Nuggets, Fries, Whopper Jr
chima nweke
Very serene, I don't think much of this first experience, but will definitely try again something.. I had the large Whopper burger.. wasn't for me though.. but pretty sizeable...
Atmosphere: 4
Food: 3
Service: 3
Dave Kehborn
Home of the Whopper and best BK around
Atmosphere: 5
Food: 5
Service: 5
Phap Nguen
Dine in and the young boy take my order and he make mistakes. Then he called another lady come to help him but she cam out retake my order and she mad and yelled at me. This is bad place and never want to come here. Same with me another customer she has same issues with me right after I walk to the door.
Service: 1
Seth Noel
Fresh food, fast and accurate service, the woman working the drive thru is excellent!
I generally try to avoid this particular BK if at all possible even though it's the closest to me.
A few years ago I ordered breakfast and when I got there the guy said they weren't serving breakfast... A few days later I checked my bank account and saw that I was still charged. I kept trying to go back but every time I did they were closed. Eventually it was way too long to try and dispute it.
Now, they have decided their window timer is more important than customer experience. Almost every time I go there I have to pull up to the door and wait. I can understand if I had a big order or something special but it was just fries that they had to walk to me.
BK, please don't make the stupid window timer so important. When you go this far it just ruins the customer experience.
Atmosphere: 3
Food: 3
Service: 1
I love this location. Great customer service, place is always clean, there's a playground for kids, and food is always nicely put together with fresh fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Food was not edible. It was cold and disgusting
Atmosphere: 3
Food: 1
Service: 4
Super slow store constantly a mess even with mobile ordering -.-
I ordered 8 piece nuggets for my son they gave me potato tots!! And I call and the phone is off the hook can’t reach anyone. What a waste waiting in a long line to get the wrong food he was disappointed!
Atmosphere: 1
Food: 1
Service: 1
Stopped here for the first time, and it will definitely be the last. The person at the drive thru was so incredibly rude, I have no idea how they still have a job. We ordered a Whopper Jr. Duo, no lettuce, no tomato. When she asked what sauce we wanted with the nuggets I repeated our order and stated that it didn’t come with nuggets. She then proceeded to argue with us insisting we ordered something else that I’ve NEVER EVEN HEARD OF. I told her over and over what we had actually ordered and she continued to argue. ARE YOU KIDDING ME?! And after all that, the burgers had lettuce on them, which we very clearly asked be left off. I looked at the reviews after visiting. Huge mistake. If I had seen the measly 2.8 stars out of 5 I would have never stopped. That said, this place deserves a rating of ZERO, ZILCH. The few good reviews must be from the drunk after bar crowd. Bottom line, save yourself the headache and the indigestion and drive on by.
Food: 1
Service: 1
I like the service.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sandwich
Original Chicken sandwich was still cold. They put cheese on it,and it wasn't even hot enough to melt. I won't be going there again.
Food: 1
Service: 1
Came in today and ordered food for my family. At first the employee at the front ignored me completely not even saying "hi I'll be with you in a minute" like most places do. I asked for 2 of the Bacon cheese burger meals that come with fries, a drink, and nuggets, 1 kids 6 piece nuggets meal, and 3 additional double cheese burgers.
When I got my bags I saw we were missing the nuggets for the value meals and 1 of 3 of the double cheese burgers. When I tried to talk to the gentleman at the front he was confrontational when I asked about it. He tried telling me that I said I wanted the value meal not the way meal. I said I asked for the meal that came with the nuggets while I pointed at the sign when I ordered. Not only did he ignore me and continue to deny what I said I asked to talk to the manager and he walked away. Then I asked if he was the manager and he said yes. I asked then why was he being so rude and he looked at me and said you don't need nuggets.
Well apparently this Burger King not only is run by someone rude but also someone that thinks it's OK to assume and fat shame others!
Needless to say I did NOT get the nuggets or the double cheeseburger that he missed.
Atmosphere: 3
Food: 3
Service: 1
Ordered online for pick up, when we got here there were no customers so we went inside to pickup our order. When we got inside the worker asked us what we wanted and we told him that we ordered online and just picking up so the guy walked away to the back and never came back, before you know it he was taking an order from someone in the drive thru. Keep in mind my order was ready and just sitting there. The worker could of just grabbed me my order and I would of been on my way but instead I was standing there waiting for an extra 5 to 10 minutes. More customers came in and stood there with me and asked if I've been helped and I said just picking up but the guy just walked away so the other customers started complaining. It's NO wonder why this place is so dead!! Service absolutely SUCKS here!!! You order online ahead of time to avoid wasting time waiting but nope!!!! Very last time coming here!!! I love BK!!! Just can't stand the people working there sometimes.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Bad service, refused to let us use the bathroom claimed they didn't have a key to the only 2 bathrooms in the building. If your going to offer sit down there needs to be a restroom available, and then the guy gave me an extra kids meal by accident. Had already handed me the food and then when he realized he did it wrong he grabbed the tray and started moving open food around (fries and nuggets) and rifling throug my bags without gloves. The whole time I was there he would go back and forth between handling food and operating the front register and the drive thru.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Nuggets, Fries, Whopper Jr
Very serene, I don't think much of this first experience, but will definitely try again something.. I had the large Whopper burger.. wasn't for me though.. but pretty sizeable...
Atmosphere: 4
Food: 3
Service: 3
Home of the Whopper and best BK around
Atmosphere: 5
Food: 5
Service: 5
Dine in and the young boy take my order and he make mistakes. Then he called another lady come to help him but she cam out retake my order and she mad and yelled at me. This is bad place and never want to come here. Same with me another customer she has same issues with me right after I walk to the door.
Service: 1
Fresh food, fast and accurate service, the woman working the drive thru is excellent!
Atmosphere: 5
Food: 5
Service: 5
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