We picked up an order tonight and everyone is so welcoming and nice!!!!!! Even thought we were the last ones as they close at 10:00pm love this place đ«¶
Atmosphere: 5
Food: 5
Service: 5
Timothy Phillips
if you advertize a picture sayin g try our 30 peice with fries and a soda in the picture posted for 17.95 yeah im gonna ask why my bill says 21.95 this is false advertizing and this is just one place your gonna hear from me about this.
Atmosphere: 1
Food: 1
Service: 1
Kristina Lepley
Had a wonderful experience! Our family enjoyed visiting this location. The young girl taking our order was very polite knowledgeable love that she read back my order to verify for accuracy. Her name takes said Kyra and in training. Great work!
Atmosphere: 5
Food: 5
Service: 5
Jocelyn Thao
I placed a mobile order and approached the worker outside who was taking orders on an iPad in the cold. I didnât mind the setup at all, but she mentioned that her iPad had suddenly died and that a manager was coming to help. When the manager arrived, the interaction felt unnecessarily tense. It came across as though the employee was being blamed for something out of her control, and as a customer witnessing that, it was discouraging.
There was also some confusion when the employee with the dead iPad tried to direct me to the speaker box. I wasnât sure if she was speaking to me or someone on her headset, so she had to repeat herself. Not a huge issue, but it added to the overall lack of clarity.
At the speaker box, my order was confirmed correctly, which I appreciated. However, when I pulled up to the window, the staff member assisting me seemed extremely frazzledâalmost as if it was his first dayâand appeared overwhelmed. I was given two Diet Sunjoys that I did not order, and unfortunately I didnât notice until I got home. This was concerning because someone in my household has an allergy to ingredients commonly found in diet beverages, which meant we had to throw them out. I normally wouldâve reached out directly to the restaurant, and I acknowledge that it was my mistake not to, but it still felt disappointing.
At the window, I could also hear the team yelling back and forth, including the same manager from earlier. They were discussing changes to âJocelynâs order,â but Iâm unsure if anything extra was added or charged since this was a mobile order. The entire environment felt disorganized and stressful, which is something Iâve never experienced at Chick-fil-A before.
This was my first genuinely negative experience with Chick-fil-A, and I usually donât leave complaints. Iâve always known the brand for strong leadership and excellent customer service, which is why this visit stood out in such a disappointing way. Iâm not saying I wonât return to this location, but I do hope this feedback is taken seriously so the team can improve communication, teamwork, and the way they speak to one anotherâespecially in front of customers.
I know fast-paced environments can get hectic, but I also know Chick-fil-A has systems and support to help things run smoothly. I hope this location can reflect more of that standard moving forward.
I got the cobb salad in the drive thru, the egg that they sliced up on my cobb salad was a very teeny egg like maybe a pigeon egg and one of the slices had yolk in it, and the other three slices did not have any yolk in it and the slices was as big as a niclkel. I thought one of the main ingredients in a cob salad was the eggs. Next time, I'll bring it to their attention of what they did and ask for an extra egg that is regular size.
Atmosphere: 5
Food: 3
Service: 4
vaser xiong
Ordered on the app to save time so when I get there itâll be ready. Ordered about 20-25 minutes to give them time to prepare it. Arrived at the parking lot and app says making order now. Still had to wait 10 minute to receive food. Defeats the purpose of ordering online. This is the second time it has happened at this location. Will not be returning. Other location has been pretty good.
Atmosphere: 2
Food: 3
Service: 1
Margie Hall
Used their drive thru. Even on a busy day they seem to keep up with everyone very well. Only took us a few mins to get through the line and have our food.
We picked up an order tonight and everyone is so welcoming and nice!!!!!! Even thought we were the last ones as they close at 10:00pm love this place đ«¶
Atmosphere: 5
Food: 5
Service: 5
if you advertize a picture sayin g try our 30 peice with fries and a soda in the picture posted for 17.95 yeah im gonna ask why my bill says 21.95 this is false advertizing and this is just one place your gonna hear from me about this.
Atmosphere: 1
Food: 1
Service: 1
Had a wonderful experience! Our family enjoyed visiting this location. The young girl taking our order was very polite knowledgeable love that she read back my order to verify for accuracy. Her name takes said Kyra and in training. Great work!
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order and approached the worker outside who was taking orders on an iPad in the cold. I didnât mind the setup at all, but she mentioned that her iPad had suddenly died and that a manager was coming to help. When the manager arrived, the interaction felt unnecessarily tense. It came across as though the employee was being blamed for something out of her control, and as a customer witnessing that, it was discouraging.
There was also some confusion when the employee with the dead iPad tried to direct me to the speaker box. I wasnât sure if she was speaking to me or someone on her headset, so she had to repeat herself. Not a huge issue, but it added to the overall lack of clarity.
At the speaker box, my order was confirmed correctly, which I appreciated. However, when I pulled up to the window, the staff member assisting me seemed extremely frazzledâalmost as if it was his first dayâand appeared overwhelmed. I was given two Diet Sunjoys that I did not order, and unfortunately I didnât notice until I got home. This was concerning because someone in my household has an allergy to ingredients commonly found in diet beverages, which meant we had to throw them out. I normally wouldâve reached out directly to the restaurant, and I acknowledge that it was my mistake not to, but it still felt disappointing.
At the window, I could also hear the team yelling back and forth, including the same manager from earlier. They were discussing changes to âJocelynâs order,â but Iâm unsure if anything extra was added or charged since this was a mobile order. The entire environment felt disorganized and stressful, which is something Iâve never experienced at Chick-fil-A before.
This was my first genuinely negative experience with Chick-fil-A, and I usually donât leave complaints. Iâve always known the brand for strong leadership and excellent customer service, which is why this visit stood out in such a disappointing way. Iâm not saying I wonât return to this location, but I do hope this feedback is taken seriously so the team can improve communication, teamwork, and the way they speak to one anotherâespecially in front of customers.
I know fast-paced environments can get hectic, but I also know Chick-fil-A has systems and support to help things run smoothly. I hope this location can reflect more of that standard moving forward.
Atmosphere: 2
Food: 2
Service: 2
This place is always top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich
Always a great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Mac \u0026 Cheese
One of the best restaurants đ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Salads
I got the cobb salad in the drive thru, the egg that they sliced up on my cobb salad was a very teeny egg like maybe a pigeon egg and one of the slices had yolk in it, and the other three slices did not have any yolk in it and the slices was as big as a niclkel. I thought one of the main ingredients in a cob salad was the eggs. Next time, I'll bring it to their attention of what they did and ask for an extra egg that is regular size.
Atmosphere: 5
Food: 3
Service: 4
Ordered on the app to save time so when I get there itâll be ready. Ordered about 20-25 minutes to give them time to prepare it. Arrived at the parking lot and app says making order now. Still had to wait 10 minute to receive food. Defeats the purpose of ordering online. This is the second time it has happened at this location. Will not be returning. Other location has been pretty good.
Atmosphere: 2
Food: 3
Service: 1
Used their drive thru. Even on a busy day they seem to keep up with everyone very well. Only took us a few mins to get through the line and have our food.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Great store with fantastic customer service!
Atmosphere: 5
Food: 5
Service: 5
Wonderful team of people. You can never go wrong choosing this Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
Everyone was very kind
Atmosphere: 5
Food: 5
Service: 5
I like the food
Atmosphere: 4
Food: 5
Service: 5
Is really good to eat from Chick-fil-A is very good
Atmosphere: 3
Food: 5
Service: 5
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