My family comes here all the time. Their PICK UP INSTRUCTION is self explanatory, and I appreciate how it helps me get my orders quickly and efficiently. My husband and I with our children waited patiently @4:45pm for our food to be ready due to the self explanatory pick up instructions. Says food will be ready @4:50 (I understand it doesn't mean it will be, it's an approximate time) that's why my husband and I are always patient. No pick up text yet, but by 4:55pm, we decided to go up to the counter and inquired about the status of our order. To our disappointment, it had been sitting there for some time already. The worker looked at it and sees that surely enough it was our order. He handed it over to us, but unfortunately, the food was no longer fresh and not even warm enough. We got the food AND THEN they sent us a 'pick up' text at 4:57 pm. After observing that my food was no longer warm, I inquiringly asked the staff about its duration on the counter. However, they all evaded my query by exchanging glances without uttering a SINGLE word, I kid you not. I persisted in seeking an answer, only to be met with sustained silence multiple of time, which was actually very frustrating. Eventually, one staff member responded with, "we'll make you a new one. It'll take about 10min." After receiving the resolution, we decided to say it's fine. HOWEVER this was the turning point for me. When the new batch was done, before handing it to us, one of the employees boldly decided to shift the responsibility onto us by stating, 'This is an excessive amount of calamari. Can you kindly inform us of your presence upon arrival for future orders?' (It's like, DUH WE KNOW THAT! It's OUR order and OUR MONEY as well. Imagine HOW WE FEEL) P.S. we ALWAYS order 4 bags of calamari. I strongly feel that it's not fair to assume that I should have just followed her instructions blindly, especially when they HAVE a self-explanatory pickup text. We picked up our order BEFORE they even sent me the pickup text and unfortunately, the food was already cold. Imagine if I had actually waited for the pickup text to come through? At what point would it have been sent if my order was already sitting there? To end this, I prevented her from turning it around on us; I told her to apologize and take responsibility, explaining and showing her the text order communication. The apology wasn't sincere one bit, it only came after I made the confrontation, to top it off she still proceeded to have the last words by ending it with the exact same prior statement. I'm never one to have confrontation or even have the courage to have a voice, I suppose there is a first for everything. Anyway, after she got her last words in, we simply took our order and walked out, there was no point to continue the conversation if we were simply at fault as to why they had to make a whole new batch. TII CUP GET IT RIGHT. Do we pick up AFTER RECEIVING a Ready to pick up text? Or is it OUR RESPONSIBILITY to come and DEMAND FOR OUR FOOD BEFORE THE TEXT IS SENT OUT?
Vee Tran
Closes at 9pm and currently 7:24pm on Monday March 4. Started putting chairs on their table basically tell us we are not welcome and not aloud to sit only on the edges of the window. What a shame.
Service: 1
Alyssa Y.
We were looking for a Boba tea place a little bit later on a Friday night and were surprised to see that so many closed at what seemed like an early time. Lucky for us The Tii Cup stays open later, and was on our way to our final destination. We stopped in and took our time looking at the extensive menu. The person working offered to help, but wasn't rushing us at all. We opted to order from the kiosk. Drinks were made pretty quickly and they were delicious! There were so many options that we wanted to try so just a reason to return soon. The location is in a strip mall so plenty of parking but not a lot of seats inside so plan on probably just getting it to go.
Makenna S.
As a bubble tea enthusiast, I LOVE this place!! The boba drinks are top quality, and every drink is so tasty. It's such a great casual place to meet friends for a quick sweet treat, with a fun interior design. The employees are always quick to give a great recommendation for a drink if you don't know what to get! A must go if you're a boba fanatic like me!
Jocelyn Thao
TiiCup is not as it used to be when I was a teenager. The service is slow even though there are like 5-8 of them. Their drinks are watered down and their boba are more hard and chewier. I like a softer tapioca boba.
Atmosphere: 2
Food: 3
Service: 3
Becky Sullivan
Always awesome service.
Atmosphere: 5
Food: 5
Service: 5
Latasha Morgan (Tasha)
My favorite tea is the Golden milk Tea! All time favorite!! and they have multiple locations as well
Gau
These workers have no sense of urgency and slow. There is 5 girls working in the back, and only one other customer besides me. These girls took 25-30 minutes to get my order done.
Blessing W.
This place is awesome and very good boba you should definitely go to this place if you don't like then idk what to say
Friendly workers and great food/ boba drinks. Highly recommend. Their selection of boba drinks is huuuuuuge and you’re likely to find something you like.Kid-friendliness: Flavors kids would love
Drinks were great, service was quick but super crowded for a sunday night after 8
Atmosphere: 3
Food: 4
Service: 4
Kanade Yoisaki
I loved the boba here. Probably my favorite I've had, it's really chewy and had some flavor. It took a bit to make the drink, but I sympathize with the workers since it seemed like there were only two, and they were very busy. Definitely would come back.
Atmosphere: 4
Food: 5
Service: 5
Samantha Saykao
Always really nice to come and grab boba here. Current obsessed with their honeydew snow, but their standard milk tea is my fav for the fall and winter
My family comes here all the time. Their PICK UP INSTRUCTION is self explanatory, and I appreciate how it helps me get my orders quickly and efficiently. My husband and I with our children waited patiently @4:45pm for our food to be ready due to the self explanatory pick up instructions. Says food will be ready @4:50 (I understand it doesn't mean it will be, it's an approximate time) that's why my husband and I are always patient. No pick up text yet, but by 4:55pm, we decided to go up to the counter and inquired about the status of our order. To our disappointment, it had been sitting there for some time already. The worker looked at it and sees that surely enough it was our order. He handed it over to us, but unfortunately, the food was no longer fresh and not even warm enough. We got the food AND THEN they sent us a 'pick up' text at 4:57 pm. After observing that my food was no longer warm, I inquiringly asked the staff about its duration on the counter. However, they all evaded my query by exchanging glances without uttering a SINGLE word, I kid you not. I persisted in seeking an answer, only to be met with sustained silence multiple of time, which was actually very frustrating. Eventually, one staff member responded with, "we'll make you a new one. It'll take about 10min." After receiving the resolution, we decided to say it's fine. HOWEVER this was the turning point for me. When the new batch was done, before handing it to us, one of the employees boldly decided to shift the responsibility onto us by stating, 'This is an excessive amount of calamari. Can you kindly inform us of your presence upon arrival for future orders?' (It's like, DUH WE KNOW THAT! It's OUR order and OUR MONEY as well. Imagine HOW WE FEEL) P.S. we ALWAYS order 4 bags of calamari. I strongly feel that it's not fair to assume that I should have just followed her instructions blindly, especially when they HAVE a self-explanatory pickup text. We picked up our order BEFORE they even sent me the pickup text and unfortunately, the food was already cold. Imagine if I had actually waited for the pickup text to come through? At what point would it have been sent if my order was already sitting there? To end this, I prevented her from turning it around on us; I told her to apologize and take responsibility, explaining and showing her the text order communication. The apology wasn't sincere one bit, it only came after I made the confrontation, to top it off she still proceeded to have the last words by ending it with the exact same prior statement. I'm never one to have confrontation or even have the courage to have a voice, I suppose there is a first for everything. Anyway, after she got her last words in, we simply took our order and walked out, there was no point to continue the conversation if we were simply at fault as to why they had to make a whole new batch. TII CUP GET IT RIGHT. Do we pick up AFTER RECEIVING a Ready to pick up text? Or is it OUR RESPONSIBILITY to come and DEMAND FOR OUR FOOD BEFORE THE TEXT IS SENT OUT?
Closes at 9pm and currently 7:24pm on Monday March 4. Started putting chairs on their table basically tell us we are not welcome and not aloud to sit only on the edges of the window. What a shame.
Service: 1
We were looking for a Boba tea place a little bit later on a Friday night and were surprised to see that so many closed at what seemed like an early time. Lucky for us The Tii Cup stays open later, and was on our way to our final destination. We stopped in and took our time looking at the extensive menu. The person working offered to help, but wasn't rushing us at all. We opted to order from the kiosk. Drinks were made pretty quickly and they were delicious! There were so many options that we wanted to try so just a reason to return soon. The location is in a strip mall so plenty of parking but not a lot of seats inside so plan on probably just getting it to go.
As a bubble tea enthusiast, I LOVE this place!! The boba drinks are top quality, and every drink is so tasty. It's such a great casual place to meet friends for a quick sweet treat, with a fun interior design. The employees are always quick to give a great recommendation for a drink if you don't know what to get! A must go if you're a boba fanatic like me!
TiiCup is not as it used to be when I was a teenager. The service is slow even though there are like 5-8 of them. Their drinks are watered down and their boba are more hard and chewier. I like a softer tapioca boba.
Atmosphere: 2
Food: 3
Service: 3
Always awesome service.
Atmosphere: 5
Food: 5
Service: 5
My favorite tea is the Golden milk Tea! All time favorite!! and they have multiple locations as well
These workers have no sense of urgency and slow. There is 5 girls working in the back, and only one other customer besides me. These girls took 25-30 minutes to get my order done.
This place is awesome and very good boba you should definitely go to this place if you don't like then idk what to say
The tea was alright not too exciting from what I
Atmosphere: 4
Service: 4
Restaurantji Recommends
Friendly workers and great food/ boba drinks. Highly recommend. Their selection of boba drinks is huuuuuuge and you’re likely to find something you like.Kid-friendliness: Flavors kids would love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Lychee Strawberry Passionfruit Yogurt
Best place, hands down! Great service with great lots of options to choose from.Love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bubble Waffle, Blueberry Orange, Jasmine Milk Tea Snow, Blueberry, Strawberry, Mango Lychee Strawberry Passionfruit Yogurt
Drinks were great, service was quick but super crowded for a sunday night after 8
Atmosphere: 3
Food: 4
Service: 4
I loved the boba here. Probably my favorite I've had, it's really chewy and had some flavor. It took a bit to make the drink, but I sympathize with the workers since it seemed like there were only two, and they were very busy. Definitely would come back.
Atmosphere: 4
Food: 5
Service: 5
Always really nice to come and grab boba here. Current obsessed with their honeydew snow, but their standard milk tea is my fav for the fall and winter
Atmosphere: 5
Food: 5
Service: 5