Smashburger

14059 Aldrich Ave S, Burnsville
(952) 955-4488

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The place is very dirty, it was 5:09 pm it was slow , the entrance stinks probably needs cleaning every single table was dirty, and the manager did not smile what so ever. For a 20 plus dollar meal they can do so much better , the manager come across a little rude nothing personal but if you have the choice to go some where else to spend your money do it.
Upon arrival an employee called an order up and was scolded publicly that it’s for here not to go, then argued the point before helping the guest in line before us. While I realize food service can be hectic and high intensity, mistakes can happen, but the lady that was scolding seems like she needs a day or two off to relax. She then went to the back leaving the counter unmanned as guests continued coming in.
There was only a party of 3 in the building when we arrived, so we did not come at a busy time. Yet it took 30 minutes from the time our receipt was printed until we received our togo order. The fries were cold, but the rest of the food was hot and delicious. Just very slow and seemingly uncaring service from the staff as they cared more about being on their phones.

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