Axel's Restaurant Chanhassen

560 W 78th St, Chanhassen
(952) 934-9340

Recent Reviews

Michael Simmons

It is a nice place to eat and relax. Delicious food. It's not a bargain restaurant but is fairly priced for the quality. Note: changing names soon to Moe's American Restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baileys Chocolate Cake

Emily S.

Tried to make reservations. Called 2x and nobody picks up. We needed seating for 8. The young kid says.... Did you make reservation? My response , we tried and nobody answered the phone. (2 people up front on their cell phones) The kids responds with.... let me ask a manager. Doesn't take our name and doesn't know how long it will be. Don't waste your time. They did not mind when we walked out.

Anthony DeVito

The salad was delicious, the Bleu cheese dressing was Awesome.I ordered the Fettuccine Alfredo with chicken. The chicken was good but the Alfredo sauce was missing the cream, the garlic and the Parmigiano.I basically has a lightly seasoned butter sauce; I even had my wife try it to get her opinion. Her pasta dinner also was bland.It's possible that Axel's may Excell as a Steak and Seafood house but pasta is definitely Not their strongest meal choice.

Atmosphere: 5

Food: 3

Service: 5

Tina Taylor

We went there to see Prince's booth and ordered desserts. Their slice of carrot cake is gigantic and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carrot Cake

Jason Neumann

Steak came way over cooked and was brought out explaining a second was being cooked. The second came out streamed and was tough as a result.

Atmosphere: 5

Food: 3

Service: 4

Katie Manar

This was phenomenal in 2022 but in 2023 it was sub-par. Atmosphere dingy, food barely acceptable. The only thing that saved it was our waitress who worked ye but off to clean up all the kitchens mistakes.

Atmosphere: 3

Food: 3

Service: 5

Yesenia Mitzner

Atmosphere was great, for a pricey restaurant the food was not great, especially the au gratin potatoes which came in cubes instead of layers. The service was a bit slow even though they were not that busy. When I say slow we were there for over one and a half hours. When we got there we sat there a while before they took our order or brought water to our table. I was very disappointed because I had heard great things about this place. Maybe I just caught a bad night to be there? Who knows… I’m not sure if I’ll give this place another try.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Side Caesar Salad, Side Popover

Marissa Opp

We arrive and get seated on a Wednesday night at Axel’s in Chanhassen.-20 minutes goes by before our waiter comes to take our drink orders.-Another 20+ minutes go by before he comes back with our drinks and takes our food orders. He got one drink order wrong; she ordered a white wine and he brought her a red.-OVER AN HOUR goes by and we have to ask where our food is. Apparently a reservation of 40 came in right before us, and overwhelmed the kitchen. We weren’t made aware of this, and they obviously didn’t staff accordingly knowing this huge group was coming in.-We get our food finally. It was nothing to right home about; 2 of 8 orders were incorrect but we didn’t mention anything because it would just take another hour to fix.-One friend nicely asked for her bill (we’d been there for 2.5 hours at this point) and our waiter goes and I quote: “it can’t be like that. I have high anxiety and if it’s going to be that way it just gets worse.” And walks away. ?-20+ minutes later he passes our checks out and 4/8 of them are wrong.We were not given any discount or free appetizer for having to wait over an hour for our food and the service provided was terrible. I will never be going back and recommend you don’t either.

Atmosphere: 2

Food: 2

Service: 1

M O.

We arrive and get seated on a Wednesday night at Axel's in Chanhassen. -20 minutes goes by before our waiter comes to take our drink orders. -Another 20+ minutes go by before he comes back with our drinks and takes our food orders. He got one drink order wrong; she ordered a white wine and he brought her a red. -OVER AN HOUR goes by and we have to ask where our food is. Apparently a reservation of 40 came in right before us, and overwhelmed the kitchen. We weren't made aware of this, and they obviously didn't staff accordingly knowing this huge group was coming in. -We get our food finally. It was nothing to right home about; 2 of 8 orders were incorrect but we didn't mention anything because it would just take another hour to fix. -One friend nicely asked for her bill (we'd been there for 2.5 hours at this point) and our waiter goes and I quote: "it can't be like that. I have high anxiety and if it's going to be that way it just gets worse." And walks away. -20+ minutes later he passes our checks out and 4/8 of them are wrong. We were not given any discount or free appetizer for having to wait over an hour for our food and the service provided was terrible. I will never be going back and recommend you don't either.

Steve Lane

Brought the wrong food. They redid it but my med. Steak was medium RARE. baked potato was not cooked completely. Our server was

Atmosphere: 3

Food: 3

Service: 4

Jim P

I've ate here many times over the past 8 years and this is one of my favorite restaurants. Presently reduced the menu, but Axel's never disappoints in a clean and inviting restaurant that looks nothing like the interior of a casual theme restaurant. Had steaks, prime rib, soup, salads, and sandwiches. My last visit was Sunday dinner and I ordered an appetizer and a burger. The bacon cheeseburger which is on a brioche bun at $16 was excellent and is cheaper than Houlihan's, TGI Friday's, and the money goes to a local business and not to Houston or Dallas.Finally, went and had Thanksgiving lunch and sat at the bar watching football. Bar service was nothing short of amazing and I have to be honest and say that if you're into mixed drinks this is the place to go because you actually get a true pour of alcohol and the price I think was $7 for a Tito's and orange juice? The Thanksgiving meal started with a salad, and the main course consisted of turkey, stuffing, mashed potatoes, green bean casserole, and last but not least cranberry sauce and a slice of pie.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Loaded Baked Potato, Filet

Debra Pederson

In process of converting to Moe's. They were very busy on a Wednesday night. Still an Axel's menu. Mushrooms were not hot, augratin potatoes so so. Chicken picante was good. I think they had more business than adequate staff this night, so will give them a pass.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Side Popover

J.L.

We’d visit this place fairly regularly, and so we checked it out after a hiatus and learning about the management/brand switchover. Things changed.Popovers were hard and stale; the Caesar salad was overdressed, and didn’t think to ask for it on the side since it’d historically been balanced; and their ‘risotto’ was overcooked to the point of looking like minute rice, plus was over salted. I was also sad to learn their happy hour food, i.e., the once-loved deviled eggs and others, were only offered during happy hours.In regard to service: the longtime bartender was swamped and struggled to keep up while someone (new manager?) looked on for a half hour before dabbling in to help out, if only temporarily.I truly hope this place will learn and improve, but I won’t return until that point, nor will recommend it after seeing the downfall and lack of staff support from the team.

Tiffany

Used to be great! Server never came back to table after getting food. Asked for water, more coffee- didn't receive. Soup was too salty to eat, food was overpriced for quality. Booth was put together with duct tape. Not returning! I think it's under new management.

Bruce Nelson

Janet, our waitress was excellent. Had walleye fingers, pop-overs, wedge salad and cream of chicken soup. Great food, except the soup was WAY too salty. New owners put big screen tv's in the dining room of a classic supper club. Great way to take the atmosphere from what was 5 star down to 3 star. TV's in the bar area is acceptable, but do not belong in the dining room.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Popovers, Walleye

Load More