Unfortunately had a bad experience with bad food quality and poor service. The waitress was probably overwhelmed with too many tables.
Atmosphere: 4
Food: 3
Service: 3
Perry S.
Inside can cramped and noisy. Choose outside in nice weather. The Brendisi Burger is the best value in Chan.
Connie Becker
Enjoyed our meal and the wait
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bruschetta, BBO Wings
Troy Bassett
Dan the bar tender of the pub is a great guy and makes great conversation he makes great drinks and treats his guest with the up most respect! It’s always a good time if Dan is working the bar !!Parking: If there is a show going on be prepared to walk a ways away
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Sticks, Jumbo Pretzel, Brindisi Burger with Fries, Fish & Chips, Spinach and Artichoke Dip
Scott Peterson
We stop in every time we're in town for a show and have great time. Good drinks and food always a fun little place to stop staff is
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Brindisi Burger with Fries, Famous Brindisi Burger
Cheryl Christy
Very quaint and friendly place. Food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBO Wings, Spicy Pepperoni
Teresa Askew
Always a fun place. So many venues in the same spot. Food is great and service is even better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Brindisi Burger
Marc Sherman
our beef tips were overdone and Flatbread pizza lacked toppings.
Atmosphere: 4
Food: 3
Service: 4
Robert Bestul
Mallory is a rockstar. Checks on you often and always great advice.
Atmosphere: 5
Food: 5
Service: 5
iver0185
Happy hour has some great deals. Good food and great prices with friendly service. I will be coming back to this place. Highly recommend!
I love this place. It literally is a hidden gem in Chanhassen. It has a simplistic menu, but it's great for lunch or dinner. We spent countless summer evenings on the patio making sure to try everything on the menu. And we did! There wasn't a single thing on the menu that wasn't delicious. The service has always been great. It's a VERY casual restaurant, so overall expectations should be average. My ultimate favorite on the menu is the chicken bacon ranch flatbread. I could eat that every day. Highly recommend.
Manuel Barrera
Food is passable, but it is always a good
Atmosphere: 5
Food: 3
Service: 5
craig
We called at 5:50 to place an order for pickup. They put us on speakerphone/hold for 20 minutes before hanging up tonight.
Atmosphere: 1
Food: 4
Service: 1
Greg J.
Awful service....Sat at a table as two servers went by us 3 times each..No hello,no be right over,no nothing.....Seen a couple spots open at the bar so we went and sat up there thinking this should make it all good....Nope.Bartender preferred talking with his usual people while ignoring us....Okay I get it....What a shame... We got up and left and drove down the street to Houlihan's and had great food and service ......
Daniel Jones
I really didn’t want to write this review ‘cause the server was a nice dude, but it’s really eating at me. I’ve never had quite an experience like this in my life. I’ve had worse dining experiences before, like when the server was just straight up awful in every conceivable way and the business slammed, and various other circumstances. But this was just so perplexing? If it hadn’t been for the fact I hadn’t had anything to eat for 10 hours, I would have been laughing the whole time. Not like in a ‘this is funny’ sort of way but more like ‘what is happening?’. There were definitely a lot of things wrong that I would attribute to the server, but that was only a small part, like 30%.So I was there during Happy Hour, when I arrived the place was fairly empty. Shortly afterwards I think about 6 more tables sat down, all at once, so yeah that can be rough, it took 15-20mins to get my order in (even though I was first). Mistakes happen that’s fine. What I couldn’t figure out is that the server seemed to be responsible for all the tables in the bar? (12ish+?) but he wasn’t alone. There were three staff always in the area, one was bartender, and another person who I really couldn’t figure out. He didn’t seem to be a bar back or a busser. He didn’t help take orders when the server got loaded up, didn’t refill drinks or run food, didn’t get water or clear plates, really I couldn’t figure out the purpose of his role. But even then the bartender didn’t help either, they were helping the 4 people at the bar (and yes of course all the drinks for everyone) but still. It seemed like the staff had been told to stay at their assigned station and were not allowed to go more than 20 feet from that spot.Because then we get to another strange thing - the expo - or what I assume was an expo or runner. The small amount of food that was being ordered was delivered by yet another staff member, to the bar area, but NOT to the tables. They’d place the food near the server’s ‘station’, then a lot of time the swamped server (because no one was helping him) wouldn’t be available to take the food to his tables, and the food would just sit there, in view of everyone, getting cold away from the kitchen. This ‘expo’ traveled a long distance to get there, and couldn’t help deliver the final 5 feet?Then this gets me to the food; so from when I sat down to when my flatbread arrived I estimate it was about an hour, it could’ve been 1.5. I asked what was up and the response would be paraphrased as ‘no idea’. And it was like he wasn’t even allowed to leave his tables to go see what was going on in the kitchen. I don’t know how this restaurant is structured, but I’m fairly sure that the 3 staff members in the bar did not go more than 20ft from their “station” in the ~1.5hrs i was there. Also, 3 people for 12 tables would only be 4 each, the low end of the standard 4-6 per server, why was this not happening? 12 per 1 server is terrible! And also without support from the 2 support staff who should be delivering food TO the tables, and/or also checking to see if any tables need help while the server is clearly overloaded with tasks. I understand this could be a just communication issue but it seemed very structural and I just couldn’t figure it out one way or another. Like I said, very perplexing. I could chalk it up to it being at least 5 people’s (if I include at least 1 cook) first week at work, but that seems highly unlikely.TL:DRFood and drink is good.Service: Service is Great! - If you’re over 50 and like the middle America “service” where the server says, ‘hi my name is X and I’ll be taking care of you’ and they appropriately grovel and stoop enough so that you can feel superior to the less-than-human service workers.If you prefer service that values Efficiency, Quality, and Attentiveness, service is not so great.Honestly, for my own sanity’s sake ?, I’d delete this whole thing if I could just hear the reasoning behind this restaurants organization.
Unfortunately had a bad experience with bad food quality and poor service. The waitress was probably overwhelmed with too many tables.
Atmosphere: 4
Food: 3
Service: 3
Inside can cramped and noisy. Choose outside in nice weather. The Brendisi Burger is the best value in Chan.
Enjoyed our meal and the wait
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bruschetta, BBO Wings
Dan the bar tender of the pub is a great guy and makes great conversation he makes great drinks and treats his guest with the up most respect! It’s always a good time if Dan is working the bar !!Parking: If there is a show going on be prepared to walk a ways away
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Sticks, Jumbo Pretzel, Brindisi Burger with Fries, Fish & Chips, Spinach and Artichoke Dip
We stop in every time we're in town for a show and have great time. Good drinks and food always a fun little place to stop staff is
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Brindisi Burger with Fries, Famous Brindisi Burger
Very quaint and friendly place. Food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBO Wings, Spicy Pepperoni
Always a fun place. So many venues in the same spot. Food is great and service is even better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Brindisi Burger
our beef tips were overdone and Flatbread pizza lacked toppings.
Atmosphere: 4
Food: 3
Service: 4
Mallory is a rockstar. Checks on you often and always great advice.
Atmosphere: 5
Food: 5
Service: 5
Happy hour has some great deals. Good food and great prices with friendly service. I will be coming back to this place. Highly recommend!
Restaurantji Recommends
I love this place. It literally is a hidden gem in Chanhassen. It has a simplistic menu, but it's great for lunch or dinner. We spent countless summer evenings on the patio making sure to try everything on the menu. And we did! There wasn't a single thing on the menu that wasn't delicious. The service has always been great. It's a VERY casual restaurant, so overall expectations should be average. My ultimate favorite on the menu is the chicken bacon ranch flatbread. I could eat that every day. Highly recommend.
Food is passable, but it is always a good
Atmosphere: 5
Food: 3
Service: 5
We called at 5:50 to place an order for pickup. They put us on speakerphone/hold for 20 minutes before hanging up tonight.
Atmosphere: 1
Food: 4
Service: 1
Awful service....Sat at a table as two servers went by us 3 times each..No hello,no be right over,no nothing.....Seen a couple spots open at the bar so we went and sat up there thinking this should make it all good....Nope.Bartender preferred talking with his usual people while ignoring us....Okay I get it....What a shame... We got up and left and drove down the street to Houlihan's and had great food and service ......
I really didn’t want to write this review ‘cause the server was a nice dude, but it’s really eating at me. I’ve never had quite an experience like this in my life. I’ve had worse dining experiences before, like when the server was just straight up awful in every conceivable way and the business slammed, and various other circumstances. But this was just so perplexing? If it hadn’t been for the fact I hadn’t had anything to eat for 10 hours, I would have been laughing the whole time. Not like in a ‘this is funny’ sort of way but more like ‘what is happening?’. There were definitely a lot of things wrong that I would attribute to the server, but that was only a small part, like 30%.So I was there during Happy Hour, when I arrived the place was fairly empty. Shortly afterwards I think about 6 more tables sat down, all at once, so yeah that can be rough, it took 15-20mins to get my order in (even though I was first). Mistakes happen that’s fine. What I couldn’t figure out is that the server seemed to be responsible for all the tables in the bar? (12ish+?) but he wasn’t alone. There were three staff always in the area, one was bartender, and another person who I really couldn’t figure out. He didn’t seem to be a bar back or a busser. He didn’t help take orders when the server got loaded up, didn’t refill drinks or run food, didn’t get water or clear plates, really I couldn’t figure out the purpose of his role. But even then the bartender didn’t help either, they were helping the 4 people at the bar (and yes of course all the drinks for everyone) but still. It seemed like the staff had been told to stay at their assigned station and were not allowed to go more than 20 feet from that spot.Because then we get to another strange thing - the expo - or what I assume was an expo or runner. The small amount of food that was being ordered was delivered by yet another staff member, to the bar area, but NOT to the tables. They’d place the food near the server’s ‘station’, then a lot of time the swamped server (because no one was helping him) wouldn’t be available to take the food to his tables, and the food would just sit there, in view of everyone, getting cold away from the kitchen. This ‘expo’ traveled a long distance to get there, and couldn’t help deliver the final 5 feet?Then this gets me to the food; so from when I sat down to when my flatbread arrived I estimate it was about an hour, it could’ve been 1.5. I asked what was up and the response would be paraphrased as ‘no idea’. And it was like he wasn’t even allowed to leave his tables to go see what was going on in the kitchen. I don’t know how this restaurant is structured, but I’m fairly sure that the 3 staff members in the bar did not go more than 20ft from their “station” in the ~1.5hrs i was there. Also, 3 people for 12 tables would only be 4 each, the low end of the standard 4-6 per server, why was this not happening? 12 per 1 server is terrible! And also without support from the 2 support staff who should be delivering food TO the tables, and/or also checking to see if any tables need help while the server is clearly overloaded with tasks. I understand this could be a just communication issue but it seemed very structural and I just couldn’t figure it out one way or another. Like I said, very perplexing. I could chalk it up to it being at least 5 people’s (if I include at least 1 cook) first week at work, but that seems highly unlikely.TL:DRFood and drink is good.Service: Service is Great! - If you’re over 50 and like the middle America “service” where the server says, ‘hi my name is X and I’ll be taking care of you’ and they appropriately grovel and stoop enough so that you can feel superior to the less-than-human service workers.If you prefer service that values Efficiency, Quality, and Attentiveness, service is not so great.Honestly, for my own sanity’s sake ?, I’d delete this whole thing if I could just hear the reasoning behind this restaurants organization.
Atmosphere: 3
Food: 3
Service: 1