I’d like the franchise owner of this location to contact me. Just had an awful experience with your store and a ridiculous discussion with your “manager”. Couldn’t have been more unhelpful
Service: 1
Victoria Swenson
I am a loyal Jimmy John’s rewards customer and all of the locations (wayzata, Chanhassen, Hopkins ect) close to where I live have been extremely slow, poor quality sandwiches and most of the time terrible customer service. I hope they’ve dropped the “freaky fast” statement as it typically takes about 10+ minutes to order in person at these locations. I am finally writing a review because my “Turkey Tom” had literally one slice of turkey and I’m so disappointed I paid about $10.00 for basically bread. See photo. Please do better, you used to be a go-to favorite for me and I’m always let down every time I go.
Food: 1
Amy Bruzek
We ordered two sandwiches and two teas. An hour and a phone call later they were dropped off. When i called and asked kindly regarding time of drop off after 45 minutes the guy who answered hung up on me and then the girl was incredibly rude. I tipped 20% for over $41 for mediocre sandwiches and rude service. I did nothing to deserve snotty attitude from their employees. Jimmy Johns is off my list of places from which i will order.
Food: 2
Service: 1
DJ Pistol (Pete)
Not a freaky fast place to get a sub but at least the food quality is good
Atmosphere: 4
Food: 4
Service: 3
OH
Ordered on the jimmy johns website and they switched my order to uber eats delivery without my permission. Took well over an hour.
Pete
Not a freaky fast place to get a sub but at least the food quality is good
Atmosphere: 4
Food: 4
Service: 3
Courtney Rowan
What I ordered versus what I got… minimal sandwich toppings and they did not include the hot peppers that were requested to be added.
Atmosphere: 2
Food: 1
Service: 1
Lucas Beck
Placed a delivery order and waited an hour before calling but got no answer. After two hours, I went into the store and the employee said they had no drivers for delivery but he tried to call me to come get it. I didn’t get any calls and that employee didn’t answer my many attempts at calling.
Food: 1
Service: 1
Zach Guzman
Nicest delivery drivers around, great service!!!
Atmosphere: 5
Food: 5
Service: 5
Serene in Minnesota
Ordered online for pickup. Despite only one person working, my order was fresh and ready for me.
Freaky fast, freaky good. I love ordering from this location. Especially last minute. I have ordered from them a hundred times over the years and my order has always been correct, never late, they follow any delivery instructions always. The sandwiches have the best flavor. They taste so fresh! The options are fantastic whether you want to totally indulge or watch your diet, there is something for everyone. My child has dietary restrictions and the website and mobile app make it easy to avoid any issues with allergies. I am a JJ customer for life.
Atmosphere: 5
Food: 5
Service: 5
Justin Smith
Jimmy John's- consistently the same, good or bad, across every location. My family loves them.
Atmosphere: 4
Food: 4
Service: 5
Levi Nelson
The best staff in town. They have never let us down. We love you dearly.
Atmosphere: 4
Food: 5
Service: 5
conrad kesterton
They will open and close this location at the whim of their employees plans for that night. Don’t be surprised if they shut down a half hour to an hour early and blame it on staffing issues.
Atmosphere: 1
Food: 1
Service: 1
melissa johnson
Of course, Jimmy John's is the best!I'm loving the new spicy East Coast Italian !
I’d like the franchise owner of this location to contact me. Just had an awful experience with your store and a ridiculous discussion with your “manager”. Couldn’t have been more unhelpful
Service: 1
I am a loyal Jimmy John’s rewards customer and all of the locations (wayzata, Chanhassen, Hopkins ect) close to where I live have been extremely slow, poor quality sandwiches and most of the time terrible customer service. I hope they’ve dropped the “freaky fast” statement as it typically takes about 10+ minutes to order in person at these locations. I am finally writing a review because my “Turkey Tom” had literally one slice of turkey and I’m so disappointed I paid about $10.00 for basically bread. See photo. Please do better, you used to be a go-to favorite for me and I’m always let down every time I go.
Food: 1
We ordered two sandwiches and two teas. An hour and a phone call later they were dropped off. When i called and asked kindly regarding time of drop off after 45 minutes the guy who answered hung up on me and then the girl was incredibly rude. I tipped 20% for over $41 for mediocre sandwiches and rude service. I did nothing to deserve snotty attitude from their employees. Jimmy Johns is off my list of places from which i will order.
Food: 2
Service: 1
Not a freaky fast place to get a sub but at least the food quality is good
Atmosphere: 4
Food: 4
Service: 3
Ordered on the jimmy johns website and they switched my order to uber eats delivery without my permission. Took well over an hour.
Not a freaky fast place to get a sub but at least the food quality is good
Atmosphere: 4
Food: 4
Service: 3
What I ordered versus what I got… minimal sandwich toppings and they did not include the hot peppers that were requested to be added.
Atmosphere: 2
Food: 1
Service: 1
Placed a delivery order and waited an hour before calling but got no answer. After two hours, I went into the store and the employee said they had no drivers for delivery but he tried to call me to come get it. I didn’t get any calls and that employee didn’t answer my many attempts at calling.
Food: 1
Service: 1
Nicest delivery drivers around, great service!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered online for pickup. Despite only one person working, my order was fresh and ready for me.
Parking: The lot is small
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Freaky fast, freaky good. I love ordering from this location. Especially last minute. I have ordered from them a hundred times over the years and my order has always been correct, never late, they follow any delivery instructions always. The sandwiches have the best flavor. They taste so fresh! The options are fantastic whether you want to totally indulge or watch your diet, there is something for everyone. My child has dietary restrictions and the website and mobile app make it easy to avoid any issues with allergies. I am a JJ customer for life.
Atmosphere: 5
Food: 5
Service: 5
Jimmy John's- consistently the same, good or bad, across every location. My family loves them.
Atmosphere: 4
Food: 4
Service: 5
The best staff in town. They have never let us down. We love you dearly.
Atmosphere: 4
Food: 5
Service: 5
They will open and close this location at the whim of their employees plans for that night. Don’t be surprised if they shut down a half hour to an hour early and blame it on staffing issues.
Atmosphere: 1
Food: 1
Service: 1
Of course, Jimmy John's is the best!I'm loving the new spicy East Coast Italian !
Atmosphere: 5
Food: 5
Service: 5
Loading...