“Hi,
I’m truly sorry that you had a bad experience before. As someone on the team, it really does hurt to read that kind of feedback, and I want to invite you to give us another try. We’re now a team that’s really committed to improving and making sure your experience is much better.
Thanks so much for considering it!“
“The staff was friendly and efficient, making my sandwich exactly to my specifications. I also appreciated the variety of sauces available;Creamy sriracha added just the right kick. Overall, it was a satisfying and tasty meal. I have been to other subways but never seen this much clean store.“