The Culver’s team is the best, and we are so lucky to have them in our community! Thankful they have opened doors for Girl Scouts to the cross country team to learn about the service industry, while getting a great profit from their night helping to bring out food! Also love their veggie burger, the best one in town!
Atmosphere: 5
Food: 5
Service: 5
Teresa K
Drive thru - bought mushroom and Swiss cheese hamburger and had a cup of vanilla ice cream with a spoon. Great food. Good service. On our way in minutes.
Atmosphere: 4
Food: 5
Service: 4
Alec Manivanh
The owner is so nice he took time to talk to my friend and I. Food is so fresh
Atmosphere: 5
Food: 5
Service: 5
Steve Buresh
Love their burgers and onion rings and then top it off with a little ice cream. Food was hot and delivered to our table quickly.
Atmosphere: 5
Food: 5
Service: 5
Marjorie Bandas
We decided to ha e ice cream and then we asked what the mini,small,medium and large looked like. So we took the medium and two free topp. He was so gentle with us. This guy's name is Michael. So Chris could you please give him a raise and a promotion. Michael is so very good with customer service as well as helping is coworkers what to do. A A A+ for everything that Michael done for us. We most certainly will stop again. And a very clean store too.
Service: 5
Karina Lee
My mom and I went to order food, and we forgot to check to make sure everything was correct with it. As soon as we got home, we realized that we were missing multiple sides and an entire meal. We drove back with the receipt and the manager accused us of lying about not getting the food, in a very aggressive way. We ended up having to just rebuy an entire meal and multiple sides, which totaled up to an extra $15+. As we drove away, the manager on duty shouted a very sarcastic, exaggerated “have a wonderful day”. We would’ve understood if she had simply told us that without the order they couldn’t do anything or something like that, but instead she immediately got defensive and was outright rude. This is the nastiest costumer service I’ve ever experienced.
Atmosphere: 1
Service: 1
Lindy Ward
Always hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Michael
Daniel is super awesome, and very helpful, he always makes our experience better
Atmosphere: 5
Food: 5
Service: 5
Alexander Oeltjenbruns
The food was great was put together a bit messy for my liking but was good food the service wasn't the best the lady that served me was kinda rude and acted as if I was annoying her by being here
Atmosphere: 4
Food: 4
Service: 2
Ryan Hammers
Fastest service i have ever seen at a culvers brad was already standing there with my food would give a 6 star
Work walking around the dining area asking if we needed anything. Food is good.
Atmosphere: 4
Food: 5
Service: 4
Paul Deacon
Delicious and very friendly, loved it
Andrea Combs
Absolutely love Culver’s . The best ice cream. Food is always delicious and the staff is amazing.
Ana Perez
I wanted to share a disappointing experience my family and I had last night around 8:30 PM when we stopped by for some ice cream at your drive thru. We’ve always had good experiences at Culver’s, but this visit was an exception.
When we went to pick up our order, I noticed we were missing a vanilla dish. I politely pointed it out to the employee who handed us our desserts his name might have been Robert or Roberto. Instead of simply acknowledging the issue or responding courteously, he asked for the receipt in a very rude tone, without so much as a “sorry” or “let me check on that.”
I handed him the receipt and he left to get the missing item. At the same time, I also asked for a couple of spoons:straws for our shakes and concretes. He returned with the vanilla dish but not the utensils. I get that it was a busy time, but there’s a way to handle things respectfully even a quick “I’ll grab those in just a moment” would’ve made a big difference.
Eventually, another younger employee taller and very polite helped us with the spoons and straws right away. I really appreciated his friendly and helpful attitude.
Unfortunately, when the original employee came back again, he handed the spoons and straws to me in a rude manner and just said “I’m sorry,” almost like it was an afterthought. He also muttered “we’re busy” under his breath. I totally understand things get hectic I work in customer service myself but tone and demeanor matter.
It wasn’t about the wait it was the lack of basic courtesy that made the experience feel frustrating and disrespectful. I just wanted to give a heads up because this kind of service was not what I’ve come to expect from Culver’s.
Thank you for taking the time to read this.
JoJo Spencer
good food, good service. Crowded due to being busy.
The Culver’s team is the best, and we are so lucky to have them in our community! Thankful they have opened doors for Girl Scouts to the cross country team to learn about the service industry, while getting a great profit from their night helping to bring out food! Also love their veggie burger, the best one in town!
Atmosphere: 5
Food: 5
Service: 5
Drive thru - bought mushroom and Swiss cheese hamburger and had a cup of vanilla ice cream with a spoon. Great food. Good service. On our way in minutes.
Atmosphere: 4
Food: 5
Service: 4
The owner is so nice he took time to talk to my friend and I. Food is so fresh
Atmosphere: 5
Food: 5
Service: 5
Love their burgers and onion rings and then top it off with a little ice cream. Food was hot and delivered to our table quickly.
Atmosphere: 5
Food: 5
Service: 5
We decided to ha e ice cream and then we asked what the mini,small,medium and large looked like. So we took the medium and two free topp. He was so gentle with us. This guy's name is Michael. So Chris could you please give him a raise and a promotion. Michael is so very good with customer service as well as helping is coworkers what to do. A A A+ for everything that Michael done for us. We most certainly will stop again. And a very clean store too.
Service: 5
My mom and I went to order food, and we forgot to check to make sure everything was correct with it. As soon as we got home, we realized that we were missing multiple sides and an entire meal. We drove back with the receipt and the manager accused us of lying about not getting the food, in a very aggressive way. We ended up having to just rebuy an entire meal and multiple sides, which totaled up to an extra $15+. As we drove away, the manager on duty shouted a very sarcastic, exaggerated “have a wonderful day”. We would’ve understood if she had simply told us that without the order they couldn’t do anything or something like that, but instead she immediately got defensive and was outright rude. This is the nastiest costumer service I’ve ever experienced.
Atmosphere: 1
Service: 1
Always hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Daniel is super awesome, and very helpful, he always makes our experience better
Atmosphere: 5
Food: 5
Service: 5
The food was great was put together a bit messy for my liking but was good food the service wasn't the best the lady that served me was kinda rude and acted as if I was annoying her by being here
Atmosphere: 4
Food: 4
Service: 2
Fastest service i have ever seen at a culvers brad was already standing there with my food would give a 6 star
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Work walking around the dining area asking if we needed anything. Food is good.
Atmosphere: 4
Food: 5
Service: 4
Delicious and very friendly, loved it
Absolutely love Culver’s . The best ice cream. Food is always delicious and the staff is amazing.
I wanted to share a disappointing experience my family and I had last night around 8:30 PM when we stopped by for some ice cream at your drive thru. We’ve always had good experiences at Culver’s, but this visit was an exception.
When we went to pick up our order, I noticed we were missing a vanilla dish. I politely pointed it out to the employee who handed us our desserts his name might have been Robert or Roberto. Instead of simply acknowledging the issue or responding courteously, he asked for the receipt in a very rude tone, without so much as a “sorry” or “let me check on that.”
I handed him the receipt and he left to get the missing item. At the same time, I also asked for a couple of spoons:straws for our shakes and concretes. He returned with the vanilla dish but not the utensils. I get that it was a busy time, but there’s a way to handle things respectfully even a quick “I’ll grab those in just a moment” would’ve made a big difference.
Eventually, another younger employee taller and very polite helped us with the spoons and straws right away. I really appreciated his friendly and helpful attitude.
Unfortunately, when the original employee came back again, he handed the spoons and straws to me in a rude manner and just said “I’m sorry,” almost like it was an afterthought. He also muttered “we’re busy” under his breath. I totally understand things get hectic I work in customer service myself but tone and demeanor matter.
It wasn’t about the wait it was the lack of basic courtesy that made the experience feel frustrating and disrespectful. I just wanted to give a heads up because this kind of service was not what I’ve come to expect from Culver’s.
Thank you for taking the time to read this.
good food, good service. Crowded due to being busy.
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