Culver’s
180 Pioneer Trail, Chaska
(952) 361-0555
Recent Reviews
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Work walking around the dining area asking if we needed anything. Food is good.
Delicious and very friendly, loved it
Absolutely love Culver’s . The best ice cream. Food is always delicious and the staff is amazing.
I wanted to share a disappointing experience my family and I had last night around 8:30 PM when we stopped by for some ice cream at your drive thru. We’ve always had good experiences at Culver’s, but this visit was an exception.
When we went to pick up our order, I noticed we were missing a vanilla dish. I politely pointed it out to the employee who handed us our desserts his name might have been Robert or Roberto. Instead of simply acknowledging the issue or responding courteously, he asked for the receipt in a very rude tone, without so much as a “sorry” or “let me check on that.”
I handed him the receipt and he left to get the missing item. At the same time, I also asked for a couple of spoons:straws for our shakes and concretes. He returned with the vanilla dish but not the utensils. I get that it was a busy time, but there’s a way to handle things respectfully even a quick “I’ll grab those in just a moment” would’ve made a big difference.
Eventually, another younger employee taller and very polite helped us with the spoons and straws right away. I really appreciated his friendly and helpful attitude.
Unfortunately, when the original employee came back again, he handed the spoons and straws to me in a rude manner and just said “I’m sorry,” almost like it was an afterthought. He also muttered “we’re busy” under his breath. I totally understand things get hectic I work in customer service myself but tone and demeanor matter.
It wasn’t about the wait it was the lack of basic courtesy that made the experience feel frustrating and disrespectful. I just wanted to give a heads up because this kind of service was not what I’ve come to expect from Culver’s.
Thank you for taking the time to read this.
good food, good service. Crowded due to being busy.
Always been good,but last night my shrimp was way over cooked and onion rings were under cooked,waste of $26 bucks
We ordered 2 $8.95 meals and were charged 26.95.
Stupid expensive rip off
Orders always late
i usually do curbside, every once in awhile i won’t always get everything i ordered. i had just ordered recently and didn’t get something i had paid for i had tried calling maybe 3-5 times in a row and got no answer. i just want what i paid for that’s it. why have a phone if no one will pick up🙄
Atmosphere: 4
Food: 4
Service: 3
Amazing coustmer service, great food , didn't wait long for food, in a busy restaurant. Very satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterburger
Restaurantji Recommends
The food was very good. The owner was there and very chill and friendly I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
First time trying. Was good price and good food. Mushroom Swiss double had the mushrooms between the patties holding them on instead of them sliding away like most burgers with mushies.
Atmosphere: 5
Food: 5
Service: 5
Very good!
Atmosphere: 4
Food: 4
Service: 4
Very fine dining establishment with plenty of fine folks. Most notably, a kind and respectful young man named Caleb. He was very competent, kind, and sigma. He made me feel hope for the future of America. If we only had more young men like him…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
It's just not the same these days.
Atmosphere: 3
Food: 2
Service: 4
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