Caribou Coffee
7145 E Point Douglas Rd S, Cottage Grove
(651) 768-0794
Recent Reviews
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Was greeted with friendly staff, the store was very clean and pleasant atmosphere. Didnt take very long for the barista to make our drinks and were reasonable temperature. Merry christmas and happy new years 🎄🎁🎉🙏✝️❤️
Atmosphere: 5
Food: 5
Service: 5
I always get a hot chocolate here and it's always so good and it always has the perfect amount of whip
Atmosphere: 5
Food: 5
Service: 5
I have in the past liked going to this caribou- but now I will drive 20 minutes to go to any other place rather than here.
There is a manager who works the mornings when I come in that I do not recognize from previous months-years. She is rude and abrasive.
I have taken my dog into this caribou and literally all the surrounding ones for years. Literally, at times, almost daily - and every time, the staff was excited and greeted him with a pup cup. The most recent time was apparently the "last" as she said only service dogs were allowed. I said that was interesting and explained my usual experience for again hundreds of other times. I also told her it's odd because usually corporate owned places will have signs that clearly state that, and it was strange they didn't. Again, especially contradicting my usual experience at this very Caribou. I have not brought my dog back since, because I do get if policies change.
However, each time she has been rude, doesn't give greetings, doesn't say you're welcome when I say thank you. And somehow, she is also the only person to consistently mess up my drink order - which is highly suspicious.
There was also an instance where the power had been out at some point either the night or morning of (due to storm) and when I showed up at approx 10:30am the door was locked, but people were inside. A customer let me in because the store manager (same woman as before) and other person would not acknowledge me. Other people had the same issue, and each time, they would mention it to the staff, and they would respond "well we aren't open yet." If you have guests in the store, you are open for business. You should not blatantly ignore the front door and leave it locked and just let customers deal with it. She was rude and dismissive.
Just shows one bad apple can ruin the bunch. I hate that my favorite local place has been ruined by a bad attitude.
Atmosphere: 1
Food: 3
Service: 1
(I believe her name is Sarah) is the absolute sweetest possible. Shes always smiling and wishing customers a great day. I recently hobbled in with crutches and she stopped what she was doing to RUN to hold the door for me. Heart melting kind soul she is. A++++++++
Atmosphere: 5
Food: 5
Service: 5
Great coffee.
Atmosphere: 5
Service: 4
Awesome staff and store! Today I used my birthday reward for my free drink. The barista at the register wished me Happy Birthday, and the barista that made my drink wrote Happy Birthday on my drink. These little kind gestures made this a great visit. We always love this location. Keep up the great customer service! Thank you!
Atmosphere: 5
Service: 5
Recommended dishes: Iced Crafted Press
Very clean and calm
Parking: Nothing else
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turtle Mocha
I had great service and the coffee was delicious!
Atmosphere: 5
Food: 5
Service: 5
This Caribou continues to be my Go To when I need a refreshment or a quick snack. Some highlights?
The staff
The consistency
The ambience
The quality
Will continue to return to visit my favorite and absolutely phenomenal Bou Crew
Atmosphere: 5
Food: 5
Service: 5
Very good i nkow someone that works there
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
I loved the coffee, I asked for extra carmel, and they delivered. My only complaint is that the outside tables and chairs (at least the ones I sat at) were very wobbly, and I almost spilled my drink due to that.
Dietary restrictions: They made sure I was ok with all the dairy products that were in the coffee, which, though it did not affect me, can affect others, and Im glad they are aware of dietary restrictions that some have.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turtle Mocha
Love entering this caribou. It’s cozy and has a lot of spots to sit and relax. The workers are always friendly and make your order perfectly. Will recommend for anyone who needs to study, hang out, or spend a date.
Atmosphere: 5
Food: 4
Service: 5
Standard expectation. Does a good job.
Parking: Compact area.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Turtle Mocha
We love the neighborhood Caribou and it’s a favorite AM date for us!
Atmosphere: 5
Food: 5
Service: 5
The ladies there are such an amazing people I ever met! Highly recommended going there, I always love my Caribou coffee!
Atmosphere: 5
Food: 5
Service: 5
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