If I can give zero stars I would. So dirty I don’t think k they wash their hands at all. Trash behind counters. Filthy coffee containers. Don’t go there.
Tyler Foust
Horrible experience after waiting 30 mins because the ladies forgot to turn on the oven in the morning we finally got the sandwich’s we ordered and they looked like hockey pucks after all that all we got was to listen to them fight behind the counter about who forgot to turn on the oven
Audra Enger
11-9-2024 @5:30 Horrible service!!! First of all had to say Hi myself to one of the employees so I could start my order, second of all after we order I saw another employee making a drink for my mom incorrectly, and I stated that it was being made incorrectly and I got told that I was wrong. BTW, I work at a corporate Starbucks myself, not trying to sound pretentious here, but I could tell they were being made wrong. Totally understand if it’s an issue with training, but definitely could’ve been said much better! We ended up walking away and I could tell my drink was made incorrectly so I came back and got asked how I wanted it made then, The employee grabbed my drink without saying a word and threw it in the sink and begin to remake it. The whole vibe of me getting my drink was basically that they didn’t care about their jobs and it was everyone’s job to know that
-Just wanted to put this out there for future reference, Thank you!
Atmosphere: 1
Service: 1
Julie S
Manager Nick is very helpful, listened to my questions, offered to help every time I need a product!
minda s.
This place gets slower every time I go.After placing my mobile order waited almost 20 minutes after my estimated pick up time. The place wasn't terribly busy on the inside only 2 people actually at the tables and only 2 mobile order stickers on the ledge.While I was there a customer walked in no one even looked at her and then she walked up to the counter and asked 'so do download the app and just order online' and the person behind the counter said 'ya you can do that'. The lady just walked out. Kinda funny but kinda sad. Do they not take orders anymore in-store ?
Atmosphere: 1
Service: 1
The Mrs.
One of the only Starbucks that listens to you when you ask for less ice! Sounds stupid, I know. But places these days are not always under the best management and there (obviously) tends to be more complaints that come with that. I appreciate the service!
Parking: Limited parking but great drive thru staff :)
Atmosphere: 5
Food: 5
Service: 5
Kendall Toenyan
I went there with my friends, one of them paid with a 20. Jayla (not sure if she still works there but I’ve seen her on multiple occasions) gave 3 dollars in change. We went up and told her our friend paid with a 20, no big deal just a mistake. Then, next time I went there, I asked for a caramel ribbon crunch with no whipped cream (don’t really like it) and extra caramel (I like the sweetness of it) and she gave me no caramel drizzle at ALL. Whatever. She also didn’t give me a straw, whatever. My mother told her she didn’t do it right and told her I asked for extra caramel. Jayla put probably less than the normal amount of caramel. Third encounter, Jayla wasn’t taking my order but she was making it. Same thing every time. She never puts the caramel on the side or bottom (maybe it’s not something they do at the target Starbucks) and whatever caramel she would add would drip down the sides.Overall horrible experience every time I go there. I’ve given it so many chances.
Atmosphere: 5
Service: 1
Samantha Brunner
If I could give negative stars I would. The store hours say 8pm and I’ve came on multiple occasions at 7:50 and the girl working always says they are closed. Change the hours if your workers are going to slack off. I understand short staffed situations as I work in one myself but I NEVER close before store hours. You’re losing good business.
Atmosphere: 1
Food: 1
Service: 1
Hailee Miller
constantly close before their closing time?? Why have the website say until 8 if it’s not.
Atmosphere: 1
Food: 1
Service: 1
sam brunner
If I could give negative stars I would. The store hours say 8pm and I’ve came on multiple occasions at 7:50 and the girl working always says they are closed. Change the hours if your workers are going to slack off. I understand short staffed situations as I work in one myself but I NEVER close before store hours. You’re losing good business.
About a month ago, I bought a $12.50 Starbucks gift card from the Cottage Grove Target Starbucks. When we tried to use the gift card at this same location a couple weeks later, a young male employee said the card didn't work. Ultimately, we we able to use the card with NO ISSUE at two different Starbucks in Woodbury. Also, this location is often single-staffed, so it can take a long time to get your drinks. I don't know who makes this decision, but if you go to any other Starbucks, you can see that they have quite a few employees there at all times. You should treat these employees better. It's really hard for them when there's a long line of people. If you're in Cottage Grove, I recommend going to the HyVee Starbucks or stand-alone Starbucks instead of the Target Starbucks.
Atmosphere: 2
Food: 5
Service: 1
Tutucookies
About a month ago, I bought a $12.50 Starbucks gift card from the Cottage Grove Target Starbucks. When we tried to use the gift card at this same location a couple weeks later, a young male employee said the card didn't work. Ultimately, we we able to use the card with NO ISSUE at two different Starbucks in Woodbury. Also, this location is often single-staffed, so it can take a long time to get your drinks. I don't know who makes this decision, but if you go to any other Starbucks, you can see that they have quite a few employees there at all times. You should treat these employees better. It's really hard for them when there's a long line of people. If you're in Cottage Grove, I recommend going to the HyVee Starbucks or stand-alone Starbucks instead of the Target Starbucks.
Atmosphere: 2
Food: 5
Service: 1
gary mcconnach
Very rude employees, customer service is really poor. Traci and Karla are very unprofessional. Drive through is always super slow anytime of day. Will not be giving starbucks my business anymore.
Aaron Crispen
came in here while it was busy with 15 different coffee orders for a wedding. they was more than happy to do them, and was great about it.
Shar Danberry
This Starbucks is the worst one I’ve been to. Unfortunately, it’s the only one near my house. They can never get my drink right. I ask for no foam and I get a mouthful of foam every time. Today, once again, mouthful of foam and they forgot my syrup so, I basically got milk and a shot of espresso.
If I can give zero stars I would. So dirty I don’t think k they wash their hands at all. Trash behind counters. Filthy coffee containers. Don’t go there.
Horrible experience after waiting 30 mins because the ladies forgot to turn on the oven in the morning we finally got the sandwich’s we ordered and they looked like hockey pucks after all that all we got was to listen to them fight behind the counter about who forgot to turn on the oven
11-9-2024 @5:30
Horrible service!!! First of all had to say Hi myself to one of the employees so I could start my order, second of all after we order I saw another employee making a drink for my mom incorrectly, and I stated that it was being made incorrectly and I got told that I was wrong. BTW, I work at a corporate Starbucks myself, not trying to sound pretentious here, but I could tell they were being made wrong. Totally understand if it’s an issue with training, but definitely could’ve been said much better! We ended up walking away and I could tell my drink was made incorrectly so I came back and got asked how I wanted it made then, The employee grabbed my drink without saying a word and threw it in the sink and begin to remake it. The whole vibe of me getting my drink was basically that they didn’t care about their jobs and it was everyone’s job to know that
-Just wanted to put this out there for future reference, Thank you!
Atmosphere: 1
Service: 1
Manager Nick is very helpful, listened to my questions, offered to help every time I need a product!
This place gets slower every time I go.After placing my mobile order waited almost 20 minutes after my estimated pick up time. The place wasn't terribly busy on the inside only 2 people actually at the tables and only 2 mobile order stickers on the ledge.While I was there a customer walked in no one even looked at her and then she walked up to the counter and asked 'so do download the app and just order online' and the person behind the counter said 'ya you can do that'. The lady just walked out. Kinda funny but kinda sad. Do they not take orders anymore in-store ?
Atmosphere: 1
Service: 1
One of the only Starbucks that listens to you when you ask for less ice! Sounds stupid, I know. But places these days are not always under the best management and there (obviously) tends to be more complaints that come with that. I appreciate the service!
Parking: Limited parking but great drive thru staff :)
Atmosphere: 5
Food: 5
Service: 5
I went there with my friends, one of them paid with a 20. Jayla (not sure if she still works there but I’ve seen her on multiple occasions) gave 3 dollars in change. We went up and told her our friend paid with a 20, no big deal just a mistake. Then, next time I went there, I asked for a caramel ribbon crunch with no whipped cream (don’t really like it) and extra caramel (I like the sweetness of it) and she gave me no caramel drizzle at ALL. Whatever. She also didn’t give me a straw, whatever. My mother told her she didn’t do it right and told her I asked for extra caramel. Jayla put probably less than the normal amount of caramel. Third encounter, Jayla wasn’t taking my order but she was making it. Same thing every time. She never puts the caramel on the side or bottom (maybe it’s not something they do at the target Starbucks) and whatever caramel she would add would drip down the sides.Overall horrible experience every time I go there. I’ve given it so many chances.
Atmosphere: 5
Service: 1
If I could give negative stars I would. The store hours say 8pm and I’ve came on multiple occasions at 7:50 and the girl working always says they are closed. Change the hours if your workers are going to slack off. I understand short staffed situations as I work in one myself but I NEVER close before store hours. You’re losing good business.
Atmosphere: 1
Food: 1
Service: 1
constantly close before their closing time?? Why have the website say until 8 if it’s not.
Atmosphere: 1
Food: 1
Service: 1
If I could give negative stars I would. The store hours say 8pm and I’ve came on multiple occasions at 7:50 and the girl working always says they are closed. Change the hours if your workers are going to slack off. I understand short staffed situations as I work in one myself but I NEVER close before store hours. You’re losing good business.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
About a month ago, I bought a $12.50 Starbucks gift card from the Cottage Grove Target Starbucks. When we tried to use the gift card at this same location a couple weeks later, a young male employee said the card didn't work. Ultimately, we we able to use the card with NO ISSUE at two different Starbucks in Woodbury. Also, this location is often single-staffed, so it can take a long time to get your drinks. I don't know who makes this decision, but if you go to any other Starbucks, you can see that they have quite a few employees there at all times. You should treat these employees better. It's really hard for them when there's a long line of people. If you're in Cottage Grove, I recommend going to the HyVee Starbucks or stand-alone Starbucks instead of the Target Starbucks.
Atmosphere: 2
Food: 5
Service: 1
About a month ago, I bought a $12.50 Starbucks gift card from the Cottage Grove Target Starbucks. When we tried to use the gift card at this same location a couple weeks later, a young male employee said the card didn't work. Ultimately, we we able to use the card with NO ISSUE at two different Starbucks in Woodbury. Also, this location is often single-staffed, so it can take a long time to get your drinks. I don't know who makes this decision, but if you go to any other Starbucks, you can see that they have quite a few employees there at all times. You should treat these employees better. It's really hard for them when there's a long line of people. If you're in Cottage Grove, I recommend going to the HyVee Starbucks or stand-alone Starbucks instead of the Target Starbucks.
Atmosphere: 2
Food: 5
Service: 1
Very rude employees, customer service is really poor. Traci and Karla are very unprofessional. Drive through is always super slow anytime of day. Will not be giving starbucks my business anymore.
came in here while it was busy with 15 different coffee orders for a wedding. they was more than happy to do them, and was great about it.
This Starbucks is the worst one I’ve been to. Unfortunately, it’s the only one near my house. They can never get my drink right. I ask for no foam and I get a mouthful of foam every time. Today, once again, mouthful of foam and they forgot my syrup so, I basically got milk and a shot of espresso.
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