Only place you can go in Cottage Grove where there is about a 95% chance something will be wrong or nasty with your order. The franchise owner and or Wendy’s either doesn’t look at their reviews or doesn’t care. Have given them multiple opportunities for them to get it right and I think I’m done with this location. I’ll stick to the 100% chance my order will be right at the McDonald’s down the street when I want some fast food.
Atmosphere: 1
Food: 1
Service: 1
Eliza Robertson
$13 for bad fries and nuggets. Upcharged for a large meal without asking simply because they didn’t have medium cups. Only thing I really liked was my free jr frosty. Don’t like leaving bad reviews but the staff was not understanding and offered me a single dollar when I asked for a partial refund. Sad to see Wendy’s has really fallen off.
Robert Bauer
Waited 15 min sent forward in drive thru. They forgot my order. I had to go in, and waited again....
Atmosphere: 1
Food: 3
Service: 1
Gavin Dahlstrom
Ive come here a few time the past 2 months and you are always out of frostys. You are becoming the new McDonalds of never having ice cream. And when its over 90 degrees outside, you might want to invest in having frostys available
Atmosphere: 2
Food: 2
Service: 5
Jdr
Friendly
Atmosphere: 4
Food: 4
Service: 4
Selena Schug
For the second time in a row at the Cottage Grove location, I ordered a burger without mayo, and I drive away only to find out there IS mayo on my burger and it is cold! This time I specifically asked again at the window if it was no mayo and they assured me it was! The fries are cold and definitely not fresh. What a waste of time and money....
My fries were cold. I ordered at 4pm. Fastest way to get my to stop considering you as a place to eat is to give me old food. I'm neutral on this spot
Atmosphere: 3
Food: 3
Service: 4
RachelJune
Never ran to write a Google review so fast in my life. This was by far the worst meal I have ever purchased from a faat food place. All of my food was incredibly cold. Ordered a plain cheeseburger and got no cheese. Went back in asked for it to be corrected. Staff was very polite and remade extremely fast. However, the new patty had a dried piece of cheese adhered to one side and a fresh cold piece on the other. The ONLY good thing about this whole order was the frosty because it came out of a machine. Very disappointed.
Atmosphere: 1
Food: 1
Service: 2
Georgie Spaeth
Always slow & always out of something or order is wrong. Dont bother coming to this location. Go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Evan
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
V. H
Just moved up from Virginia to the cottage grove minnesota area. I've never been to a wendys that consistently screw the drinks up. My coke or sprite taste so flat i pour it down the drain and this has happened 3 consecutive times. That or I receive a drink with no ice because there's nothing like a Luke warm flat coke. This wendys is horrible. Bad enough that fast food is bad for you, even worse when the quality of the fast food is horrible.
Not to mention my wife wanted a frosty and we received a chocolate milk. I haven't had burger King in almost a decade but there's one right across the street from this wendys.. I will go there before I ever spend another dime at the cottage grove Wendy's location. Terrible service and clearly no one cares in that store.
Greatness all around
Atmosphere: 5
Food: 5
Service: 5
very unprofessional!
Atmosphere: 1
Food: 1
Service: 1
Only place you can go in Cottage Grove where there is about a 95% chance something will be wrong or nasty with your order. The franchise owner and or Wendy’s either doesn’t look at their reviews or doesn’t care. Have given them multiple opportunities for them to get it right and I think I’m done with this location. I’ll stick to the 100% chance my order will be right at the McDonald’s down the street when I want some fast food.
Atmosphere: 1
Food: 1
Service: 1
$13 for bad fries and nuggets. Upcharged for a large meal without asking simply because they didn’t have medium cups. Only thing I really liked was my free jr frosty. Don’t like leaving bad reviews but the staff was not understanding and offered me a single dollar when I asked for a partial refund. Sad to see Wendy’s has really fallen off.
Waited 15 min sent forward in drive thru. They forgot my order. I had to go in, and waited again....
Atmosphere: 1
Food: 3
Service: 1
Ive come here a few time the past 2 months and you are always out of frostys. You are becoming the new McDonalds of never having ice cream. And when its over 90 degrees outside, you might want to invest in having frostys available
Atmosphere: 2
Food: 2
Service: 5
Friendly
Atmosphere: 4
Food: 4
Service: 4
For the second time in a row at the Cottage Grove location, I ordered a burger without mayo, and I drive away only to find out there IS mayo on my burger and it is cold! This time I specifically asked again at the window if it was no mayo and they assured me it was! The fries are cold and definitely not fresh. What a waste of time and money....
Atmosphere: 1
Food: 1
Service: 1
People are so friendly there
Atmosphere: 5
Food: 5
Service: 5
Favorite fast food, though topped with Hardees.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My fries were cold. I ordered at 4pm. Fastest way to get my to stop considering you as a place to eat is to give me old food. I'm neutral on this spot
Atmosphere: 3
Food: 3
Service: 4
Never ran to write a Google review so fast in my life. This was by far the worst meal I have ever purchased from a faat food place. All of my food was incredibly cold. Ordered a plain cheeseburger and got no cheese. Went back in asked for it to be corrected. Staff was very polite and remade extremely fast. However, the new patty had a dried piece of cheese adhered to one side and a fresh cold piece on the other. The ONLY good thing about this whole order was the frosty because it came out of a machine. Very disappointed.
Atmosphere: 1
Food: 1
Service: 2
Always slow & always out of something or order is wrong. Dont bother coming to this location. Go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Just moved up from Virginia to the cottage grove minnesota area. I've never been to a wendys that consistently screw the drinks up. My coke or sprite taste so flat i pour it down the drain and this has happened 3 consecutive times. That or I receive a drink with no ice because there's nothing like a Luke warm flat coke. This wendys is horrible. Bad enough that fast food is bad for you, even worse when the quality of the fast food is horrible.
Not to mention my wife wanted a frosty and we received a chocolate milk. I haven't had burger King in almost a decade but there's one right across the street from this wendys.. I will go there before I ever spend another dime at the cottage grove Wendy's location. Terrible service and clearly no one cares in that store.
Atmosphere: 1
Food: 1
Service: 1
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