I won't be going there again because the waiter ran outside to get a tip from us. And there was flys everywhere and we had to keep fanning them away from our food like we was outside, and we had to even put paper towels over our food when we was done eating so they wouldn't get on our food.
Atmosphere: 1
Food: 4
Service: 2
Lyfe M
Let’s just say I won’t be eating anything from here again. Seems like they took no time in making the food. Missed items, food cut too big. Just all over the place. So nope won’t be back
Food: 1
Vincent Allia
Very friendly service and good food.
Atmosphere: 4
Food: 4
Service: 5
Diane Carlson-Smith
we were greeted immediately with a very cheerful and polite employee. Great ambiance and great service from Maria. The peach margarita and food was delicious with great portions. Will definitely be back!
Nathalie Madrid
We had a party of 11 and the service was amazing, the staff are nice and the food is so good , will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Yunisa Madrid
I Been in Minnesota for over a year, no other restaurant has me coming back more than el loro in new hope. The staff are super nice and the food quality is amazing, best Mexican food I’ve had in Minnesota big portion sizes and affordable!
Atmosphere: 5
Food: 5
Service: 5
Thomas Ondov
Food quality & flavor was mediocre at best…Especially for the exorbitant prices they charged. I felt completely ripped off!!! The food quality vs. price = zero value. I won’t be back!!!
Food: 1
M R
Food hit the spot. My chicken burrito was delicious! The service was great also. Started with water and got soda and it didn't taste right, could've said something but didn't. I also wished that they gave you both rice AND beans, again I should have asked for both.. I will next time :)
Atmosphere: 5
Food: 4
Service: 5
Robert Vincoli
Food was ok a little expensive...up keep around restaurant outside pretty bad did think the place was open. Weeds everywhere, the one that was in Robbinsdale was as better but they closed.
Atmosphere: 2
Food: 3
Service: 4
Jeff Cater
Great place for a relaxing lunch. The food is great and the people friendly and accommodating. The menu has great variety of dishes and sizes.
After sitting on this for a week I decided to put this review up because I am still so disappointed in what happened at El Loro on Saturday August 9th. My husband, niece and nephew arrived around 6:00 to have dinner. We have been to several El Loro locations before and decided to go to the New Hope location since the Brooklyn Park once semi recently closed. We sat down and noticed there were two large parties dining and were warned they were busy but we didnt mind and got seated.
The waiter took a bit to get drink orders which was fine- he was super busy and we weren’t in a rush. A short while later he took our food orders:
One large queso for the table One kids mac and cheese with fries One cheese quesadilla One chicken alambre One order of chicken street tacos and a side of rice/beans.
The waiter confirmed and read back all of this.. the food takes a while to come out but again we had time and there large parties of people.
The time is now 6:40 and we dont have food. 6:55 food comes but we’re missing the street tacos, but have the rice and beans. I ask about the tacos and the waiter seemed confused. I reiterated what I was missing and he said he would get it.
Ten minutes later (705) a different waiter notices my husband isn’t eating because hes waiting for me to get my meal. We ask for the second time for me to get my food. 715 I get my tacos from the second waiter who asked us if everything was okay. When he brings my meal, my husband asks for the bill and a couple boxes.
Then our orignal waiter comes with the bill. Its between $70-$75. Great. Heres out card.
At the same time the waiter grabs the card for one of the large parties next to us. We get our receipt back with a charge of SEVEN HUNDRED DOLLARS ($700.00)!!!!! They charged us for the large party next to us. A mistake of course, but a large one.. and right after forgetting a meal, twice.
My husband immediately says “hey this is very wrong” to a third waitress and her jaw drops. She motions to our original waiter and we tell him and he immediately fixes it. Great.
However nobody apologizes to us. No sorries for forgetting my meal (twice), though WAY over charging us. No meal comps no offer to make it right.. just an ask for our card back so they could run it again… i was very uncomfortable but reluctantly did it so my family could get out of there.
To say El Loro disappointed us is a huge understatement and I don’t know how to feel good going back.
Atmosphere: 2
Food: 1
Service: 1
kyle mogire
Very good customer service!
Atmosphere: 5
Food: 5
Service: 5
Tyanna Hill
Always love coming here. Food is perfect whether you order in or DoorDash. I placed the order today, but DoorDash didn’t have the option for sides, but I just called in And they provided. You can tell they care about their customers just rushing to make the food as well like most places nowadays
Atmosphere: 5
Food: 5
Service: 5
Belinda Merkel
I have always liked El Loro food and I like that they have a vegetarian selection on their menu, which makes it much easier when looking what I want to order.
Atmosphere: 5
Food: 5
Service: 5
Jodee Kulp
Street Tacos are awesome. Authentic Mexican from scratch cooking - worth the visit
I won't be going there again because the waiter ran outside to get a tip from us. And there was flys everywhere and we had to keep fanning them away from our food like we was outside, and we had to even put paper towels over our food when we was done eating so they wouldn't get on our food.
Atmosphere: 1
Food: 4
Service: 2
Let’s just say I won’t be eating anything from here again. Seems like they took no time in making the food. Missed items, food cut too big. Just all over the place. So nope won’t be back
Food: 1
Very friendly service and good food.
Atmosphere: 4
Food: 4
Service: 5
we were greeted immediately with a very cheerful and polite employee. Great ambiance and great service from Maria. The peach margarita and food was delicious with great portions. Will definitely be back!
We had a party of 11 and the service was amazing, the staff are nice and the food is so good , will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
I Been in Minnesota for over a year, no other restaurant has me coming back more than el loro in new hope. The staff are super nice and the food quality is amazing, best Mexican food I’ve had in Minnesota big portion sizes and affordable!
Atmosphere: 5
Food: 5
Service: 5
Food quality & flavor was mediocre at best…Especially for the exorbitant prices they charged. I felt completely ripped off!!! The food quality vs. price = zero value. I won’t be back!!!
Food: 1
Food hit the spot. My chicken burrito was delicious! The service was great also. Started with water and got soda and it didn't taste right, could've said something but didn't. I also wished that they gave you both rice AND beans, again I should have asked for both.. I will next time :)
Atmosphere: 5
Food: 4
Service: 5
Food was ok a little expensive...up keep around restaurant outside pretty bad did think the place was open. Weeds everywhere, the one that was in Robbinsdale was as better but they closed.
Atmosphere: 2
Food: 3
Service: 4
Great place for a relaxing lunch. The food is great and the people friendly and accommodating. The menu has great variety of dishes and sizes.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
After sitting on this for a week I decided to put this review up because I am still so disappointed in what happened at El Loro on Saturday August 9th. My husband, niece and nephew arrived around 6:00 to have dinner. We have been to several El Loro locations before and decided to go to the New Hope location since the Brooklyn Park once semi recently closed.
We sat down and noticed there were two large parties dining and were warned they were busy but we didnt mind and got seated.
The waiter took a bit to get drink orders which was fine- he was super busy and we weren’t in a rush. A short while later he took our food orders:
One large queso for the table
One kids mac and cheese with fries
One cheese quesadilla
One chicken alambre
One order of chicken street tacos and a side of rice/beans.
The waiter confirmed and read back all of this..
the food takes a while to come out but again we had time and there large parties of people.
The time is now 6:40 and we dont have food. 6:55 food comes but we’re missing the street tacos, but have the rice and beans. I ask about the tacos and the waiter seemed confused. I reiterated what I was missing and he said he would get it.
Ten minutes later (705) a different waiter notices my husband isn’t eating because hes waiting for me to get my meal. We ask for the second time for me to get my food. 715 I get my tacos from the second waiter who asked us if everything was okay. When he brings my meal, my husband asks for the bill and a couple boxes.
Then our orignal waiter comes with the bill. Its between $70-$75. Great. Heres out card.
At the same time the waiter grabs the card for one of the large parties next to us. We get our receipt back with a charge of SEVEN HUNDRED DOLLARS ($700.00)!!!!! They charged us for the large party next to us. A mistake of course, but a large one.. and right after forgetting a meal, twice.
My husband immediately says “hey this is very wrong” to a third waitress and her jaw drops. She motions to our original waiter and we tell him and he immediately fixes it.
Great.
However nobody apologizes to us. No sorries for forgetting my meal (twice), though WAY over charging us. No meal comps no offer to make it right.. just an ask for our card back so they could run it again… i was very uncomfortable but reluctantly did it so my family could get out of there.
To say El Loro disappointed us is a huge understatement and I don’t know how to feel good going back.
Atmosphere: 2
Food: 1
Service: 1
Very good customer service!
Atmosphere: 5
Food: 5
Service: 5
Always love coming here. Food is perfect whether you order in or DoorDash. I placed the order today, but DoorDash didn’t have the option for sides, but I just called in And they provided. You can tell they care about their customers just rushing to make the food as well like most places nowadays
Atmosphere: 5
Food: 5
Service: 5
I have always liked El Loro food and I like that they have a vegetarian selection on their menu, which makes it much easier when looking what I want to order.
Atmosphere: 5
Food: 5
Service: 5
Street Tacos are awesome. Authentic Mexican from scratch cooking - worth the visit
Atmosphere: 5
Food: 5
Service: 5
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