Dairy Queen Grill & Chill

I ordered a four piece chicken strip basket through the drive-thru and was disappointed. Presentation was awful. I received 4 chicken strips that were small enough to be considered chicken nuggets. The toast in my basket was the but end of the loaf and was so soft it’s hard to believe it was toasted. The fries were soggy. Do not recommend this location.

Super slow, people standing around not doing their jobs. Making people wait forever

Atmosphere: 1

Food: 1

Service: 1

Brooke was so nice.

Just came into DLH and heading to our hotel. We were very hungry and figured at that time of night our options were limited. Rolled in 5 minutes before closing, they cheerfully took our order and brought it out for us. Great food and great price. Highly recommended!!

Atmosphere: 5

Good food good service

Atmosphere: 4

Food: 4

Service: 4

Food was great. Service was terrible. The staff (2 younger girls) were very rude. Came in after my sons baseball game with his grandparents and sister. Lobby was open and we ordered inside. Waited for our food at a table. Staff delivered our food in to go bags and said our lobby is closed now. After literally tossing our bags on the table. We thought it was a joke. Even asked if we could sit and eat quick while they finish up. No we had to leave. My son got a kids chicken strip kids meal the ketchup was thrown in the bag with no lid so it was a mess! I asked what about the kids treat after the meal they said you can go through the drive through. So you’re going to kick us out with small children make us eat in the car then go through the drive In for the rest of our food? It was very disappointing. Even other quests were in shock saying did they really just kick you out? If you won’t let people dine in after ordering inside lock the doors at 8:30 not 8:45 after we had already ordered thinking we could eat in with our family. The staff needs a lesson in manners and how you treat your guests.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chicken Fingers, Cheeseburger

My shake was a half melted cup of slop. They let it sit too long before serving. Pissed me off. There were only three tables with people. It was nearly empty.

Atmosphere: 2

Food: 2

Service: 2

Went in to order a birthday ice cream cake, didn't need to pre-order because they had several in the case to choose from.

Atmosphere: 3

Food: 5

Service: 4

Ordered on the online app ended up waiting 20 minutes inside to pick up from the time that the app stated, and on top of that they didn't even get my order right.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: French Fries

Connor cooks delicious chicken strip meals. The entire crew is awesome too

Atmosphere: 5

Food: 5

Service: 5

I visit this DQ often and for the most part all goes well. Tonight's visit was much different, the bathrooms where filthy and there where dirty feminine products in the open. The smell was over whelming. The blizzards where just as bad. There was chocolate in my cheese cake bzrd, no banana in the banana split bzrd, and no chocolate chip chunks in the choc chip cookie dough bzrd. Very disappointing...

Atmosphere: 2

Food: 2

Service: 5

Always excellent and friendly service. The food is wonderful and reasonable.

Atmosphere: 5

Food: 5

Service: 5

Ordered on the app and it stated it would be ready at 6:29…Walked inside to pick up only to see they hadn’t even started to prep it. Waited at least 4 minutes at the counter before even being acknowledged (same with the customer after me). Paid extra for a large fry in my sons chicken basket and when I asked about it the employee simply stated usually the cooks are pretty good about, but I didn’t see it so I don’t know. We live near here and every time I think we should try going again, we leave disappointed at the customer service and wait times.

Atmosphere: 3

Food: 3

Service: 1

My salad consisted of lettuce 8 bite sized pieces of chicken and maybe a pinch of cheese and bacon. Ridiculous for over $8.

Food: 1

Service: 5

Just had a blizzard on the way home. The staff was great.

Atmosphere: 5

Food: 5

Service: 5