I started stopping at erberts and gerberts late 90s when they first opened, there were a good sandwich shop. 20 years later I stopped in because I'm in the area was very disappointed with the quality of the sandwich people serving it were very kind but not a fan of their sandwiches anymore
Ashley Cestra
If you want to personalize your sandwich GO SOMEWHERE ELSE. The employee at the register was really nice took the time to take my personalized order. I don’t mind waiting for it, which is what I did. TURNS OUT THE PEOPLE MAKING THE SANDWICH DIDN’T READ THE RECIPT. they assumed. I said NO avocado, I said ADD salami, AND TO LEAVE THE GUTS IN.
Did I get any of that. NOPE. So disappointed.
Breanne Tesser
Me and my son went to get dinner at the one in west Duluth on Grand Ave. The girls working were talking and the girl at the front just ignored us listening to two girls making the subs talk., she was distracted. Didn't pay much attention to our order, had to verify with us multiple times. My son told her 3 times no mayo or tomatoe on his sub and a bowl of soup for the combo. And they ended up putting on mayo and gave him a cup of soup, even though I paid for a bowl. The food is average. The food is overpriced for the food and service you get. I got a half a sandwich and a cup of broccoli cheddar soup it was $10. My son got the full sandwich with soup and drink combo for $15 it was $26 total to be completely dissatisfied.
Erin Engstrom
Terrible service. They're too busy goofing around and playing on their phones. Teenagers flirting with each other to actually bother to do their jobs
Prestin S
Erbert & Gerbert’s in West Duluth is a solid spot for a quick and tasty sandwich. The bread is always fresh, and the unique flavor combinations set them apart. Service is usually quick and friendly, making it a reliable stop for lunch on the go!
Valikane
We were missing mac n cheese the first time, got in car and saw we were also missing bacon for one of the sandwiches. Got that sandwich remade, only to have the avocado missing with it. Also forgot the napkins. The whole time, the entire staff did not care at all.
Atmosphere: 1
Food: 2
Service: 1
Charles Carter
Food was good and well priced. Staff was friendly and store was clean.
Atmosphere: 4
Food: 4
Service: 4
Aaron McQuarter
Friendly staff, but the manager really needs to work on her personal skills and attitude. Also, she could run a brush through her hair and act like she cares at all. Stop on 10/28/24 @ 4:00. I could tell that the staff were even struggling with her attitude. It's too bad because this store was a good location.
Atmosphere: 1
Food: 4
Service: 1
Chelsey Laughtington
One day they will accept cash for delivery, the next you'll need a card. Since when does cash not mean anything?
crayzylaydy
Worst Philly Cheesesteak ever especially when ordered with easy mayo. It was also cold.
Got the Jacob Bluefinger. Delish! Clean bright dining room, sweet staff & made the order fast. Bonus: they include the bread that they scoop out of if the middle. Most places just toss it! So pleased. Good job, E&G!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jacob BlueFinger
Catherine Tourville
Erbert and Gerbert's is a remarkable establishment offering delectable sandwiches, providing a welcoming atmosphere after a demanding workday. The courteous and professional demeanor of the staff further enhances the overall experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, Cookie
Kaitlyn Levings
Ordered a sandwich and half the ingredients were missing, soup was disgusting and sour. When I called to complain, the staff worker offered to send out a new sandwich, which was nice of her, but at this point, I don’t even want another one with how poorly it was made.
Sad to see what was once a great place to eat, now turn into yet another letdown-overpriced establishment.
$17 for food I ended up tossing.
Food: 1
Service: 2
Jesse Nichols
Ordered my sandwich for delivery on their app... called the store an hour later to find out they put my order on doordash... when I never ordered it on door dash. I didn't get my sandwich or refunded... 10 dollars down the drain and the lady was very rude and hung up on me...
Seamus Deleon
They used an entire jar of mayo on this bad boy. Not cut all the way through and they missed the middle. Didnt even finish it.
I started stopping at erberts and gerberts late 90s when they first opened, there were a good sandwich shop. 20 years later I stopped in because I'm in the area was very disappointed with the quality of the sandwich people serving it were very kind but not a fan of their sandwiches anymore
If you want to personalize your sandwich GO SOMEWHERE ELSE.
The employee at the register was really nice took the time to take my personalized order. I don’t mind waiting for it, which is what I did.
TURNS OUT THE PEOPLE MAKING THE SANDWICH DIDN’T READ THE RECIPT. they assumed. I said NO avocado, I said ADD salami, AND TO LEAVE THE GUTS IN.
Did I get any of that. NOPE. So disappointed.
Me and my son went to get dinner at the one in west Duluth on Grand Ave. The girls working were talking and the girl at the front just ignored us listening to two girls making the subs talk., she was distracted. Didn't pay much attention to our order, had to verify with us multiple times. My son told her 3 times no mayo or tomatoe on his sub and a bowl of soup for the combo. And they ended up putting on mayo and gave him a cup of soup, even though I paid for a bowl. The food is average. The food is overpriced for the food and service you get. I got a half a sandwich and a cup of broccoli cheddar soup it was $10. My son got the full sandwich with soup and drink combo for $15 it was $26 total to be completely dissatisfied.
Terrible service. They're too busy goofing around and playing on their phones. Teenagers flirting with each other to actually bother to do their jobs
Erbert & Gerbert’s in West Duluth is a solid spot for a quick and tasty sandwich. The bread is always fresh, and the unique flavor combinations set them apart. Service is usually quick and friendly, making it a reliable stop for lunch on the go!
We were missing mac n cheese the first time, got in car and saw we were also missing bacon for one of the sandwiches. Got that sandwich remade, only to have the avocado missing with it. Also forgot the napkins. The whole time, the entire staff did not care at all.
Atmosphere: 1
Food: 2
Service: 1
Food was good and well priced. Staff was friendly and store was clean.
Atmosphere: 4
Food: 4
Service: 4
Friendly staff, but the manager really needs to work on her personal skills and attitude. Also, she could run a brush through her hair and act like she cares at all. Stop on 10/28/24 @ 4:00. I could tell that the staff were even struggling with her attitude. It's too bad because this store was a good location.
Atmosphere: 1
Food: 4
Service: 1
One day they will accept cash for delivery, the next you'll need a card. Since when does cash not mean anything?
Worst Philly Cheesesteak ever especially when ordered with easy mayo. It was also cold.
Restaurantji Recommends
Got the Jacob Bluefinger. Delish!
Clean bright dining room, sweet staff & made the order fast. Bonus: they include the bread that they scoop out of if the middle. Most places just toss it!
So pleased. Good job, E&G!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jacob BlueFinger
Erbert and Gerbert's is a remarkable establishment offering delectable sandwiches, providing a welcoming atmosphere after a demanding workday. The courteous and professional demeanor of the staff further enhances the overall experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, Cookie
Ordered a sandwich and half the ingredients were missing, soup was disgusting and sour. When I called to complain, the staff worker offered to send out a new sandwich, which was nice of her, but at this point, I don’t even want another one with how poorly it was made.
Sad to see what was once a great place to eat, now turn into yet another letdown-overpriced establishment.
$17 for food I ended up tossing.
Food: 1
Service: 2
Ordered my sandwich for delivery on their app... called the store an hour later to find out they put my order on doordash... when I never ordered it on door dash. I didn't get my sandwich or refunded... 10 dollars down the drain and the lady was very rude and hung up on me...
They used an entire jar of mayo on this bad boy. Not cut all the way through and they missed the middle. Didnt even finish it.
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