I usually use the app to deliver. I work in a building that many of us will order for lunch. Their most recent afternoon/Evening delivery driver is so kind and so friendly and we really appreciate him!! The food is always fast and delicious too
Food: 5
Service: 5
A K
Always have great service here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Guac
Scott Thompson
They make a great fast sandwich very satisfying.
Parking: Super one parking lot it's expansive parking.
Made the mistake of typing in the wrong phone number (I wrote 14 instead of 13, simple typo mistake) and the manager on shift was very unprofessional (screaming at me when they finally got the *right* phone number and then proceeded to argue with me when I was doing my best to calmly explain to her and apologized for MY mistake).Hearing that this is a franchise location and that disrespectful behavior paired with it?? Not surprising at all. I can't relate, from one manager to another.. I would've faced huge repercussions if I ever handled a situation the way this lady did. Anyways, from time to time I order delivery from here in the evenings and I think I'll stick to that!! Whoever is managing day/afternoon needs an attitude check. Never again.Night staff keep doing what you do best!!
Atmosphere: 1
Food: 4
Service: 1
Amy Carlson
With "Now Hiring" signs on the window, during our visit a woman came in with a couple grocery bags from the store next door and asked to speak to the manager about a job. The kid behind the counter said he would be out shortly, never handing her an application. To his credit, he was the only one making sandwiches and waiting on people. She said she'd wait for him. Another employee came out, older than the first, and she asked if he was the manager. He said no, he's in the back, and left on a delivery. She waited in total about 10 minutes with no more acknowledgement from an employee. The "manager" did finally came out, looked her direction, grabbed himself a cup and filled it at the pop station, and went in the back to chat with the other younger employee. She sat a few more minutes with the employees continuing to ignore her. She was clearly upset, grabbed her bags, and left without anyone ever speaking to her again. The manager continued on as if nothing happened. That now hiring sign should include his job, too. Uncalled for.
Atmosphere: 1
Food: 4
Service: 4
Ethan Reinsbach
This specific location of Jimmy John’s sells the tiniest portions of sandwiches I have ever received from a Jimmy John’s restaurant and messed up 2/4 of our orders while we were the only customer there at the time in slow business hours. Terrible service.
Thoroughly enjoyed the summer wraps - both the Chicken Jalapeño and Chicken Caesar variants! Big Jones is another favorite that never disappoints. The staff and atmosphere here always enhance the experience!
Atmosphere: 5
Food: 5
Service: 5
Joseph Hopson
Had a pickup for Saturday afternoon 7/22 for wedding snacks for bridal party. Order was about 25 min late. Had to wait in store, which for the record, isn’t the end of the world, but the employees were just mean. I had to grab bags from behind their counter to bag all the chips I bought (lol). Highly recommend to get bullied by 20 year old hipsters as you wait for your food. Have self respect and order from somewhere else (lesson learned)
Thoroughly enjoyed the summer wraps - both the Chicken Jalapeño and Chicken Caesar variants!Big Jones is another favorite that never disappoints. The staff and atmosphere here always enhance the experience!
Atmosphere: 5
Food: 5
Service: 5
Kate MacIver
This was our first time eating at Jimmy John's. I eat dairy free and the online menu allowed me to find out what all the ingredients were and what I could safely eat. The bread was super fresh and the subs were delicious. We ate here several times on our Spring Break vacation while traveling through Duluth.
Dietary restrictions: The bread is dairy free and as long as you don't have cheese there was a lot of selection.
Atmosphere: 5
Food: 5
Service: 5
Kathryn Angeline Ziinzibaakwad LeGarde
Was a favorite until I got the wrong order, the guy who took my order copped an attitude because he misheard me and ended giving me my actual order free. Though he wasn't happy about it. Haven't eaten there since. Such a shame because I really enjoy the food.
Atmosphere: 4
Food: 5
Service: 2
Doug Mayfield
My wife ordered a number 15 with no tomatoes, extra cucumbers and mayo. It came with tomatoes, no mayo. The extra cucumbers somehow found their way onto my BLT. It showed up fast though.
Quiet One
Once again this what I do, stopped here after leaving the super one foods, entered store wasn't greeted properly, once again customer service is everything where I am spending my hard earned money, not only did the guy making the sandwich not greet me properly but the one that approached the register didn't greet me properly, I know theirs a lot of racism here in Duluth, Minnesota but I didn't think it was to this degree, once I tried to school him on proper customer service, the young white boy walked away, not black people friendly, don't support this location. I bought absolutely nothing. Corporate train those that work for u better.. will never eat here.
I usually use the app to deliver. I work in a building that many of us will order for lunch. Their most recent afternoon/Evening delivery driver is so kind and so friendly and we really appreciate him!! The food is always fast and delicious too
Food: 5
Service: 5
Always have great service here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Guac
They make a great fast sandwich very satisfying.
Parking: Super one parking lot it's expansive parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Guac, Tuna Salad, Totally Tuna
Made the mistake of typing in the wrong phone number (I wrote 14 instead of 13, simple typo mistake) and the manager on shift was very unprofessional (screaming at me when they finally got the *right* phone number and then proceeded to argue with me when I was doing my best to calmly explain to her and apologized for MY mistake).Hearing that this is a franchise location and that disrespectful behavior paired with it?? Not surprising at all. I can't relate, from one manager to another.. I would've faced huge repercussions if I ever handled a situation the way this lady did. Anyways, from time to time I order delivery from here in the evenings and I think I'll stick to that!! Whoever is managing day/afternoon needs an attitude check. Never again.Night staff keep doing what you do best!!
Atmosphere: 1
Food: 4
Service: 1
With "Now Hiring" signs on the window, during our visit a woman came in with a couple grocery bags from the store next door and asked to speak to the manager about a job. The kid behind the counter said he would be out shortly, never handing her an application. To his credit, he was the only one making sandwiches and waiting on people. She said she'd wait for him. Another employee came out, older than the first, and she asked if he was the manager. He said no, he's in the back, and left on a delivery. She waited in total about 10 minutes with no more acknowledgement from an employee. The "manager" did finally came out, looked her direction, grabbed himself a cup and filled it at the pop station, and went in the back to chat with the other younger employee. She sat a few more minutes with the employees continuing to ignore her. She was clearly upset, grabbed her bags, and left without anyone ever speaking to her again. The manager continued on as if nothing happened. That now hiring sign should include his job, too. Uncalled for.
Atmosphere: 1
Food: 4
Service: 4
This specific location of Jimmy John’s sells the tiniest portions of sandwiches I have ever received from a Jimmy John’s restaurant and messed up 2/4 of our orders while we were the only customer there at the time in slow business hours. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Jan 11, 2024 2:25 uy777 huh guyPM CST
Parking: Parking is close to store
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Avocado Guac, Thinny Chips, Tuna Salad, Sliced Pickles
Perfect
Atmosphere: 5
Food: 5
Service: 5
Thoroughly enjoyed the summer wraps - both the Chicken Jalapeño and Chicken Caesar variants!
Big Jones is another favorite that never disappoints. The staff and atmosphere here always enhance the experience!
Atmosphere: 5
Food: 5
Service: 5
Had a pickup for Saturday afternoon 7/22 for wedding snacks for bridal party. Order was about 25 min late. Had to wait in store, which for the record, isn’t the end of the world, but the employees were just mean. I had to grab bags from behind their counter to bag all the chips I bought (lol). Highly recommend to get bullied by 20 year old hipsters as you wait for your food. Have self respect and order from somewhere else (lesson learned)
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Thoroughly enjoyed the summer wraps - both the Chicken Jalapeño and Chicken Caesar variants!Big Jones is another favorite that never disappoints. The staff and atmosphere here always enhance the experience!
Atmosphere: 5
Food: 5
Service: 5
This was our first time eating at Jimmy John's. I eat dairy free and the online menu allowed me to find out what all the ingredients were and what I could safely eat. The bread was super fresh and the subs were delicious. We ate here several times on our Spring Break vacation while traveling through Duluth.
Dietary restrictions: The bread is dairy free and as long as you don't have cheese there was a lot of selection.
Atmosphere: 5
Food: 5
Service: 5
Was a favorite until I got the wrong order, the guy who took my order copped an attitude because he misheard me and ended giving me my actual order free. Though he wasn't happy about it. Haven't eaten there since. Such a shame because I really enjoy the food.
Atmosphere: 4
Food: 5
Service: 2
My wife ordered a number 15 with no tomatoes, extra cucumbers and mayo. It came with tomatoes, no mayo. The extra cucumbers somehow found their way onto my BLT. It showed up fast though.
Once again this what I do, stopped here after leaving the super one foods, entered store wasn't greeted properly, once again customer service is everything where I am spending my hard earned money, not only did the guy making the sandwich not greet me properly but the one that approached the register didn't greet me properly, I know theirs a lot of racism here in Duluth, Minnesota but I didn't think it was to this degree, once I tried to school him on proper customer service, the young white boy walked away, not black people friendly, don't support this location. I bought absolutely nothing. Corporate train those that work for u better.. will never eat here.
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