Sooo good!!! And the drive through lady was amazing. Even let me take a picture of her nails. So sweet!
Atmosphere: 5
Food: 5
Service: 5
Chris S
Super fast to go good. Delicious and consistent execution.
Atmosphere: 5
Food: 5
Service: 5
liz t
Absolutely appalled and disgusted. This establishment used to be such a good place to go for lunch but now I will never order from here again after this. I ordered delivery from this store, 2 entrees and half a dozen bagels. For context, the delivery bag is supposed to be FULLY SEALED. When it arrived I opened my bag to see that my half dozen bagels were LOOSELY thrown into the bag and one of my entrees was half of the usual portion (I did check my receipt and i did indeed order the correct size.) This is completely and utterly UNSAFE and UNSANITARY. PLEASE BEWARE!! If you also look at my photos that are attached you can see that the bag was not even sealed properly. Absolutely abysmal. Never EVER coming here again, sharing this with all of my friends and family to warn them about the unsafe practices, laziness, and lack of care. I normally can make sense of mistakes but this was NOT a mistake. PLEASE FIX THIS DISGUSTING 🤢 ISSUE BEFORE YOU MAKE SOMEONE SICK OR WORSE. Would give ZERO stars if I could. Negative even.
Food: 1
Service: 1
Sarah Ash
This is towards majority of workers (not all) Bullies Absolute bullies Seems like they need training on there customer service skills.
chris schroeder
This place is on the lower end of the food chain
Atmosphere: 1
Food: 1
Service: 1
Cody Abel
the philly steak sandwich is delish. the chilli had like beef dust in it probably a pea size of beef total in the cup. the mocha must have been made of a powder mix or something??? it tastes like a burnt box
Atmosphere: 5
Food: 2
Service: 4
Bem W
I had a really disappointing experience at Panera Bread today. The worker at the counter was extremely rude and unhelpful. When I asked a simple question about the menu, he rolled his eyes and barely gave me the time of day. I’ve always enjoyed the food here, but the poor customer service today was just unacceptable. It felt like I was bothering him by being there. It’s unfortunate because I’ve had good experiences at Panera before, but after this, I’m not sure I’ll be coming back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Linda Schrautemyer
Got dinein in a bag. Forgot dipping juice. Spent $42 to eat out of a box.
Atmosphere: 3
Food: 3
Service: 2
Daquavious82
Workers yelling and making noises in the kitchen and cussing up a storm… Wow.
Not sure what happened to this store in the last couple months, but its completely lost its soul. They seem to have lost a lot of solid employees, just not sure how this location can recover :(
Atmosphere: 1
Food: 1
Service: 1
chevy1985k20
Always good food. Never disappointed when me and the wife go
Tried the new steak ajus, only fair. Pick-up counter wasn't well marked so I waited at the wrong place.
Atmosphere: 4
Food: 3
Service: 4
Ray Esteviz
Scones the best!
Maggie Watson
PAY YOUR EMPLOYEES HIGHER WAGES and staff more hours! If the Duluth Panera paid higher wages, staffing would increase and issues such as the following would not happen: -a 12x10 foot section of the floor was a lake (see picture) -the dishes were piled high -the trash cans were over flowing -the soda machine was out of order -the ordering kiosks were out of order -there was only one staff person assigned to half time taking orders and half time assembling food -the wait for our food was 35 minutes after ordering.
The staff who were there working were kind, busy, hard working, and doing their best with an impossible situation. This location needed at last twice the staff. I think 4 people total were working. There were in person orders, mobile orders, door dashers, and a drive through. Of course it was a bad experience, even though the current staff was good and the food taste was yummy.
It's all good, just getting a bit spendy.
Atmosphere: 5
Food: 4
Service: 5
Sooo good!!! And the drive through lady was amazing. Even let me take a picture of her nails. So sweet!
Atmosphere: 5
Food: 5
Service: 5
Super fast to go good. Delicious and consistent execution.
Atmosphere: 5
Food: 5
Service: 5
Absolutely appalled and disgusted. This establishment used to be such a good place to go for lunch but now I will never order from here again after this. I ordered delivery from this store, 2 entrees and half a dozen bagels. For context, the delivery bag is supposed to be FULLY SEALED. When it arrived I opened my bag to see that my half dozen bagels were LOOSELY thrown into the bag and one of my entrees was half of the usual portion (I did check my receipt and i did indeed order the correct size.) This is completely and utterly UNSAFE and UNSANITARY. PLEASE BEWARE!! If you also look at my photos that are attached you can see that the bag was not even sealed properly. Absolutely abysmal. Never EVER coming here again, sharing this with all of my friends and family to warn them about the unsafe practices, laziness, and lack of care. I normally can make sense of mistakes but this was NOT a mistake. PLEASE FIX THIS DISGUSTING 🤢 ISSUE BEFORE YOU MAKE SOMEONE SICK OR WORSE. Would give ZERO stars if I could. Negative even.
Food: 1
Service: 1
This is towards majority of workers (not all)
Bullies
Absolute bullies
Seems like they need training on there customer service skills.
This place is on the lower end of the food chain
Atmosphere: 1
Food: 1
Service: 1
the philly steak sandwich is delish. the chilli had like beef dust in it probably a pea size of beef total in the cup. the mocha must have been made of a powder mix or something??? it tastes like a burnt box
Atmosphere: 5
Food: 2
Service: 4
I had a really disappointing experience at Panera Bread today. The worker at the counter was extremely rude and unhelpful. When I asked a simple question about the menu, he rolled his eyes and barely gave me the time of day. I’ve always enjoyed the food here, but the poor customer service today was just unacceptable. It felt like I was bothering him by being there. It’s unfortunate because I’ve had good experiences at Panera before, but after this, I’m not sure I’ll be coming back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Got dinein in a bag. Forgot dipping juice. Spent $42 to eat out of a box.
Atmosphere: 3
Food: 3
Service: 2
Workers yelling and making noises in the kitchen and cussing up a storm… Wow.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Not sure what happened to this store in the last couple months, but its completely lost its soul. They seem to have lost a lot of solid employees, just not sure how this location can recover :(
Atmosphere: 1
Food: 1
Service: 1
Always good food. Never disappointed when me and the wife go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panini, Chocolate Chipper Cookie, Chocolate Chip Muffie, Chocolate Croissant, Ciabatta Bacon Egg & Cheese Sandwich on Ciabatta, Smokey Buffalo Chicken Baguette, Cinnamon Roll, Homestyle Chicken Noodle Soup, Grilled Cheese, Mac & Cheese, Smokehouse BBQ Chicken Sandwich
Tried the new steak ajus, only fair. Pick-up counter wasn't well marked so I waited at the wrong place.
Atmosphere: 4
Food: 3
Service: 4
Scones the best!
PAY YOUR EMPLOYEES HIGHER WAGES and staff more hours! If the Duluth Panera paid higher wages, staffing would increase and issues such as the following would not happen:
-a 12x10 foot section of the floor was a lake (see picture)
-the dishes were piled high
-the trash cans were over flowing
-the soda machine was out of order
-the ordering kiosks were out of order
-there was only one staff person assigned to half time taking orders and half time assembling food
-the wait for our food was 35 minutes after ordering.
The staff who were there working were kind, busy, hard working, and doing their best with an impossible situation. This location needed at last twice the staff. I think 4 people total were working. There were in person orders, mobile orders, door dashers, and a drive through. Of course it was a bad experience, even though the current staff was good and the food taste was yummy.
Atmosphere: 1
Food: 5
Service: 3
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