I don't know what has changed recently but online ordering has gotten terrible. Ordered today at 4:15 pm got there at 4: 40 pm and my order wasn't even started. To top that, they helped 2 walk ins before even asking me if I needed help while standing at the cashier register and pick up area. I could see someone pulled the online order since the slip was on the counter so SOMEONE was aware of it. The employee working the counter seemed unaware of it and the order wasnt even started. This has happened twice now. So much for Online Express!!! Had to wait additional time for them to finish 3 footlong subs.
Only rating it a 2 because I do like subway food. Just this store in particular is really slow with Online orders now. They do not take priority at all and be prepared to walk in and have to wait because the staff haven't even started the order yet!!!
Atmosphere: 1
Food: 3
Service: 1
Lisa Frey-Tykward
Usually have really good service at the subway on 53 going out of town north, but had to remind the subway guy to change his gloves after he went to the cash registered and handle all the other stuff. They’re usually pretty good but today not so much he seemed a little mad that I asked him to change his gloves, but y’all Covid going around again. I do not want it. Thank you.
Atmosphere: 3
Food: 5
Service: 2
Pam Borchardt
The subway drive through a few miles away messed up my order. I expected to hit another to purchase a new order. I found this one and was telling about my other experience...they gave me the sandwich for free! Thanks guys!!! You are the Superior Subway!
Atmosphere: 5
Food: 5
Service: 5
Wendy Norenberg
We stopped to get a quick bite, service was good ,cantbgo wrong at subways
Atmosphere: 5
Food: 5
Service: 5
Gary B
Not sure how a $9 sandwich and a 10% tip turns into a $14 charge on card but teenage employees seem a little shady and may be some tip enhancement going on
Atmosphere: 1
Food: 2
Service: 1
Amelia Aho
doorDash from here got a protein bowl they made it wrong and I called and let them know and they told me that I didn’t order a protein bowl. This Subway never fails to mess up my order. Don’t order online just go
Walked around for 20 minutes just kicking tires and didnt get approached by one single person to see if i needed help.
Lloyd Scott
This Subway is inside speedy. They had three really kind employees at Subway speedy has really nice cashiers went there with my daughter and two of my grandkids it was excellent.
Dereck Swenson
Come see me or anyone in the team best subway in the twin ports
Cody Johnson
I lived in Duluth for two years while attending college and this is hands down the best subway I have ever eaten at. It may be busy during lunch and dinner hours but what restaurant isn't. The bread is always fresh and the veggies are exceptional. The employees are always nice and quick with making sandwiches. Joel is the store manager I spoke with and he is very kind and knows how to keep a subway running efficiently and fresh. I will be making a point to eat at this subway whenever I am in town now.
Sally M
Ordered off app for 7:10 pickup. Walked upto counter inquired about order was told by Diana I will get my order when they make them.Watched 4 walk in customers get their order. Then they started making my order. Received order at 7:35. Went home had to throw away $56 worth of sandwiches because the massive amount of salt on each sandwich.
Good food! Good service!
Atmosphere: 5
Food: 5
Service: 5
Not my first choice for a sub sandwich
Vegetarian options: Plenty of veggies
Dietary restrictions: Build your own
Parking: Plenty of parking
Kid-friendliness: Kids seem to enjoy
Wheelchair accessibility: Handicap accessible
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Meatball Marinara, Chocolate Chip Cookie
I don't know what has changed recently but online ordering has gotten terrible. Ordered today at 4:15 pm got there at 4: 40 pm and my order wasn't even started. To top that, they helped 2 walk ins before even asking me if I needed help while standing at the cashier register and pick up area. I could see someone pulled the online order since the slip was on the counter so SOMEONE was aware of it. The employee working the counter seemed unaware of it and the order wasnt even started. This has happened twice now. So much for Online Express!!! Had to wait additional time for them to finish 3 footlong subs.
Only rating it a 2 because I do like subway food. Just this store in particular is really slow with Online orders now. They do not take priority at all and be prepared to walk in and have to wait because the staff haven't even started the order yet!!!
Atmosphere: 1
Food: 3
Service: 1
Usually have really good service at the subway on 53 going out of town north, but had to remind the subway guy to change his gloves after he went to the cash registered and handle all the other stuff. They’re usually pretty good but today not so much he seemed a little mad that I asked him to change his gloves, but y’all Covid going around again. I do not want it. Thank you.
Atmosphere: 3
Food: 5
Service: 2
The subway drive through a few miles away messed up my order. I expected to hit another to purchase a new order. I found this one and was telling about my other experience...they gave me the sandwich for free! Thanks guys!!! You are the Superior Subway!
Atmosphere: 5
Food: 5
Service: 5
We stopped to get a quick bite, service was good ,cantbgo wrong at subways
Atmosphere: 5
Food: 5
Service: 5
Not sure how a $9 sandwich and a 10% tip turns into a $14 charge on card but teenage employees seem a little shady and may be some tip enhancement going on
Atmosphere: 1
Food: 2
Service: 1
doorDash from here got a protein bowl they made it wrong and I called and let them know and they told me that I didn’t order a protein bowl. This Subway never fails to mess up my order. Don’t order online just go
Atmosphere: 3
Food: 1
Service: 1
The staff could be a little less
Atmosphere: 4
Food: 4
Service: 3
Subway has always been consistent and delicious.
Restaurantji Recommends
Walked around for 20 minutes just kicking tires and didnt get approached by one single person to see if i needed help.
This Subway is inside speedy. They had three really kind employees at Subway speedy has really nice cashiers went there with my daughter and two of my grandkids it was excellent.
Come see me or anyone in the team best subway in the twin ports
I lived in Duluth for two years while attending college and this is hands down the best subway I have ever eaten at. It may be busy during lunch and dinner hours but what restaurant isn't. The bread is always fresh and the veggies are exceptional. The employees are always nice and quick with making sandwiches. Joel is the store manager I spoke with and he is very kind and knows how to keep a subway running efficiently and fresh. I will be making a point to eat at this subway whenever I am in town now.
Ordered off app for 7:10 pickup. Walked upto counter inquired about order was told by Diana I will get my order when they make them.Watched 4 walk in customers get their order. Then they started making my order. Received order at 7:35. Went home had to throw away $56 worth of sandwiches because the massive amount of salt on each sandwich.
Loading...