Zhong Hua Chinese Restaurant

What a great place and excellent customer service! We are staying in a motel and stopped to order some Chinese take out. When we got back to the motel we discovered a problem with the order. We called to explain the problem. They insisted on making it right, delivered another meal to our motel and refunded our money. They went above and beyond to please this customer!! And the food was delicious!

Atmosphere: 3

Food: 5

Service: 5

This place used to be my favorite place for Chinese food. Used to recommend it every time to my friends and family. I have eaten here several times over the past 6 months and every single time, my food has been gross. Each time I’ve gotten the same thing.

Just a few of the issues I’ve had:
One time it was so bad it tasted lit cigarette ashes
One time it was so over cooked it was hard to chew.
Today the breading was under cooked. (Doughy)

The food is not the same as it used to be when I was growing up. I just can’t give this place any more chances. Which sucks.

Just get delivery from them but it's great every time

Food: 5

Service: 5

I have gotten sick 2/2 times eating here. It is by far the worst Asian food I ever had. I am calling the health department. No1 can answer any questions. Im not even kidding. I have gotten sick every single time. I have novendetta. I am calling FDA.

Atmosphere: 1

Food: 1

Service: 1

Just left here.. very good food.. the wontons are some of the best I have had.. and service was great..

Atmosphere: 5

Food: 5

Service: 5

This was a one and done. Food was not impressive. Place could use an update.

Atmosphere: 2

Food: 2

Service: 2

I hate leaving bad reviews, but my experience with delivery was shockingly bad. I did an order for deliver and it said it would delivered within the hour. It wasn’t delivered within the hour so I called, they said they were very busy and my order is on its way. Another 30 mins passed and still no delivery. I called again and the phone was busy. I called several more times and still it was busy. So another 15mins went by and they finally answered but still didn’t know how long it’d be for my food. I asked for a refund, and he took my card info over the phone to initiate a refund since it had been 2 hours at this point. My food was never delivered and I’m not confident that I will *actually* get the refund cause the guy was so quick and hung up.

Service: 1

I am extremely disappointed in the way they handle my order. First off they said my card didn't work. I called bank and they reported back to me that it had gone through. So they where working on it and would get it out to us. When delivery arrive only half the order was their. So they where marking it down and get it out to us. Forty-five minutes later I called them back. They where busy getting orders done and get it out to us. I said it's ridiculous when they messed up, I should have gotten it by now when they messed up. We'll they have it noted and get it out. So no its another 45 minutes and still no show. The egg rolls we got where like mush inside. For many yearsI have gotten from them generally all is fine. Sometimes better and some times poor. I believe that I am extremely unhappy when for many years I was customer. Apparently they do not need the business when they don't work on making it better. What's wrong with this picture when I have to call 3 times. Now at 8: 55 I am told it will be 17 dollars more. Sad I have to write a poor review and I am done with them. I hope people watch out for this. Yea I am upset but righteously so. I hope when you order it doesn't happen to you and that you get to eat with other your company. Service on phone very poor

Service: 1

Haven’t ordered in awhile (have been a customer from here in the past many times) but got take out and it was NOTHING like I remember. The “fried” rice was steamed and total mush, the won tons barely had a dab of filling and were nearly burned, the house lo mein and egg roll had no flavor. I didn’t see any of the staff I used to see, I’m not sure if the place sold or what but SAVE YOUR MONEY and go elsewhere!! Seriously, kwik trip egg rolls are 20x better than anything we ordered from here. Online ordering and pick up was a breeze but it doesn’t matter when the food is inedible. $50 worth and it all went in the garbage! Highly disappointing and we will never return.

Food: 1

Used to be a favorite restaurant; I ate their food regularly. Then the price increased, I get it, but the last time I ordered, food was meh
This time it was horrible. The fried rice was soggy and discolored, the potstickers had an “off” taste, and the rest of my food wasn’t much better
Too bad,,, I used to love their food. I’m done

I really enjoy the Shrimp Mai Fun. Very generous with perfectly cooked shrimp. Also, they have my favorite cream cheese wontons in town. Delicious crispy and light wonton and a good amount of cream cheese.
*edit*
They are no longer good.

Atmosphere: 1

Food: 1

Service: 1

I ordered a Szechuan pork dish with white rice. My husband ordered the egg foo young with shrimp and chicken. The gravy for the egg foo young was a little bit too salty the fried rice was good the white rice was good the pork in my dish was unfortunately freezer burned.

Atmosphere: 3

Food: 2

Service: 3

Best general tso in the twin ports

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: General TSO's Chicken

Best sesame chicken in town!! I highly recommend trying this restaurant as their food is just amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sesame Chicken, Sweet & Sour Chicken, Chicken Fried Rice, Roast Pork Egg Roll 1, Beef Fried Rice, Beef Lo Mein

This whole putting an order in for my family (75.00+) on 2 Saturday s in a row cause site says open only to get to check out and told they are closed till Monday. I'm done with this place