Beverage was waiting for me, as I had ordered ahead. Quite expensive, but I spose that's well known. At least I got $.10 off for a correct trivia answer, which is always fun. Thing that baffles me is why, when I almost always order the same thing...a hot vanilla latte, it has so many different tastes. This time it wasn't as good.
Atmosphere: 5
Food: 4
Service: 5
Sangha
I agree with the previous comments about clients visiting by way of the lobby - are not welcomed very well. I placed an order on the app while in the lobby, and it took appx 15 minutes for my drink to be ready. I was becoming impatient while seated, so I approached the pickup counter to confirm that the staff had received my order. The employee finished my drink and placed it on the counter without a mention of whose drink it was or a thank you.
The staff appeared to be short-handed, only observed two team members. A "thank you" would have been a decent exchange for my time, which I normally receive consistently other Caribou's.
The lobby was cold as well and i had to wear my jacket while seated.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Caramel High Rise
Chris Russert
This Caribou location is heavily focused on its drive-thru, in-person customers tend to be neglected. I have had multiple occasions where I’ve been ignored for long periods of time without an acknowledgement from employees. I’ve noticed service times after the order tend to be longer than I’ve experienced at other locations as well.
In December 04, I went to order a Spicy Mocha and was told they were out for the season. While I don’t doubt their sincerity (it could be beyond this location’s control), I am puzzled at how what’s meant to be a seasonal drink for the holidays is completely out of stock well in advance of them (I had a similar issue with the honeycrisp apple drinks in the fall). If it is a corporate issue, then I think it would make sense for them to re-stock the locations, given the popularity of these drinks.
The indoor seating is very nice, albeit crowded, and ultimately, not a terrible experience if you love Caribou (I still would take this place any day over Starbucks). But, if you’re torn between this location and others in the area, I’d definitely recommend the others.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mint Condition Mocha Cooler
Ms. Hoover
I love a the cozy atmosphere everytime I come here!
Kid-friendliness: Me and my kids love dining in, it isn't noisy and my kids love the hot chocolate and sandwiches.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Bagel
Sheila Dahl
Quick drive thru pick up. My drink was delivered while I was in line at the drive thru. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Judith Sims
Greeted at my car with my order!! Coffee hot and so was my sandwich!!! Great service!!!
Food: 5
Service: 5
Recommended dishes: Turtle Mocha
Emma McKillip
took soooo long just to order at the front in store. There were only like 2 cars in the drive thru. took really long for a hot chocolate to come out too. did not seem attentive at all to the people in store
Tony Peltier
Convenient location.
Parking: Lot is shared.
Atmosphere: 5
Food: 4
Service: 5
Merina Brown
Easy place to get drinks. Better than Starbucks!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mint Condition Mocha Cooler, Iced Crafted Press
They get my order on point and the staff is always super friendly Thank you you make my morning when i stop
Atmosphere: 5
Food: 5
Service: 5
Caleb Sipe
Went through the drive-thru and Austin provided excellent service. Very friendly. Tried the new Honeycrisp Apple Caramel High Rise and it was delightful. Perfect hints of caramel apple without being sickly sweet like some other coffee chains when they do apple flavors.
Food: 5
Service: 5
PB nJ
Went through the drive through. The employee at the window was very friendly. I like the ease of ordering and pulling up to the window.
Beverage was waiting for me, as I had ordered ahead. Quite expensive, but I spose that's well known. At least I got $.10 off for a correct trivia answer, which is always fun. Thing that baffles me is why, when I almost always order the same thing...a hot vanilla latte, it has so many different tastes. This time it wasn't as good.
Atmosphere: 5
Food: 4
Service: 5
I agree with the previous comments about clients visiting by way of the lobby - are not welcomed very well. I placed an order on the app while in the lobby, and it took appx 15 minutes for my drink to be ready. I was becoming impatient while seated, so I approached the pickup counter to confirm that the staff had received my order. The employee finished my drink and placed it on the counter without a mention of whose drink it was or a thank you.
The staff appeared to be short-handed, only observed two team members. A "thank you" would have been a decent exchange for my time, which I normally receive consistently other Caribou's.
The lobby was cold as well and i had to wear my jacket while seated.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Caramel High Rise
This Caribou location is heavily focused on its drive-thru, in-person customers tend to be neglected. I have had multiple occasions where I’ve been ignored for long periods of time without an acknowledgement from employees. I’ve noticed service times after the order tend to be longer than I’ve experienced at other locations as well.
In December 04, I went to order a Spicy Mocha and was told they were out for the season. While I don’t doubt their sincerity (it could be beyond this location’s control), I am puzzled at how what’s meant to be a seasonal drink for the holidays is completely out of stock well in advance of them (I had a similar issue with the honeycrisp apple drinks in the fall). If it is a corporate issue, then I think it would make sense for them to re-stock the locations, given the popularity of these drinks.
The indoor seating is very nice, albeit crowded, and ultimately, not a terrible experience if you love Caribou (I still would take this place any day over Starbucks). But, if you’re torn between this location and others in the area, I’d definitely recommend the others.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mint Condition Mocha Cooler
I love a the cozy atmosphere everytime I come here!
Kid-friendliness: Me and my kids love dining in, it isn't noisy and my kids love the hot chocolate and sandwiches.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Bagel
Quick drive thru pick up. My drink was delivered while I was in line at the drive thru. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Greeted at my car with my order!! Coffee hot and so was my sandwich!!! Great service!!!
Food: 5
Service: 5
Recommended dishes: Turtle Mocha
took soooo long just to order at the front in store. There were only like 2 cars in the drive thru. took really long for a hot chocolate to come out too. did not seem attentive at all to the people in store
Convenient location.
Parking: Lot is shared.
Atmosphere: 5
Food: 4
Service: 5
Easy place to get drinks. Better than Starbucks!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mint Condition Mocha Cooler, Iced Crafted Press
Always the best coffee in the country
Restaurantji Recommends
I enjoy coming to this Caribou very often!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Iced Latte, Mint Condition Mocha Cooler, Cold Press Growler, Turtle Mocha
They get my order on point and the staff is always super friendly
Thank you you make my morning when i stop
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-thru and Austin provided excellent service. Very friendly. Tried the new Honeycrisp Apple Caramel High Rise and it was delightful. Perfect hints of caramel apple without being sickly sweet like some other coffee chains when they do apple flavors.
Food: 5
Service: 5
Went through the drive through. The employee at the window was very friendly. I like the ease of ordering and pulling up to the window.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Iced Crafted Press
Slow service
Atmosphere: 3
Food: 5
Service: 1
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