Panera Bread

Name: Panera Bread
Address: 1260 Promenade Pl, Eagan, Minnesota, 55121, US
Telephone: (651) 405-0304
Price range: $
Rating: 3.6

$ • Cafe, Salad, Soup

Hours:
1260 Promenade Pl, Eagan
(651) 405-0304

Menu Order Online

About Panera Bread

Panera Bread is known for its excellent customer service, with staff going above and beyond to ensure a positive experience. Communication is a standout, as shown by a call to inform of an out-of-stock item and the offer of a free brownie during a recent visit. The restaurant's food is also highly regarded, with specific praise for the Napa Chicken Salad sandwich on sourdough and the generous serving of avocado. The sandwich's quality has remained consistent, despite recent changes in chicken salad portions. The ambiance is pleasant, with ample space and good lighting. The in-store app is user-friendly, although the screen is small. The unlimited sip option is a popular feature. Recent reviews highlight the ease of ordering through kiosks, tablets, or with staff, which enhances the experience. Customers appreciate the ability to customize salads and sandwiches to suit dietary restrictions, making each meal personalized. Despite being busy, the staff actively cleans and maintains a welcoming environment. The staff often go above and beyond to make simple meals into enjoyable moments, and the food quality along with the service is considered worth the slightly higher prices compared to fast food. Some customers find the multiple ordering options a bit confusing, as they are unsure whether to use the electronic machines or order directly from staff. Overall, Panera Bread offers a positive dining experience with delicious food, flexible ordering options, and reliable service.