Lady in photo was extremely rude and barely speaks english
Atmosphere: 1
Food: 5
Service: 1
Arun Narayanan
Not going in again. They prepared my veggie sandwich without changing the gloves after using that to service a previous customer order that has meat. The preparer had not changed the gloves after touching the dough, oven and other surfaces. The gloves he wore were pretty much meaningless.
Atmosphere: 1
Food: 1
Service: 1
NIcgolas “Richie” A
Came an hour before close on 09/01 employee waa friendly, and nice. However; the sandwich which I got To go I was overcharged I noticed on the receipt compared to menu and the quality of food was poor. I haven't had Subway for a longtime and I got sick off of it too. I tried calling many times to speak to manager and no one picked up $18 for a Subway meal is robbery when the quality was that bad.
Atmosphere: 3
Food: 1
Service: 4
Karla Turner
Ordered online. Confirmed 615 pickup time. Got to the store. Note on the door saying be back in 25 min. No one came. Tried calling to cancel order. No answer.
Smurf Herder
Good sub shop. No skimping!
Atmosphere: 3
Food: 4
Service: 4
Amy Capaul
It was news to me that if you don’t want your sub (chicken teriyaki) toasted, it comes cold. In years past, that still meant it was a hot sub. I don’t always want something toasted. The app/website should do a better job indicating this will then be a cold sub. It was gross to me cold. I thought they got something wrong because the tracker told me they started making this (and an actual cold sub) about 10 minutes before it was ready. I picked it up right when the tracker said it was ready. Got it home and it was cold. I reached out for feedback to subway and got sort of a dismissive and gaslighting response from the area manager: ”If you elected to not toast it, it would be cold fully cooked chicken.“
And then a generic “ We look forward to seeing you soon!” LOL yeah I’ll get right on that. 🤢
Food: 1
Service: 3
Tinkerer Rabbit
I placed an online order. Me and my lady went to pick it up. Get home they put tomatoes instead of pickles on my sandwich I went to call the store for the 2nd time with the telephone still being disconnected cause this isn't the first time I've had an issue with this place messing up orders and having horrible attitudes. I had to drive all the way back which I really don't have time for with 3 kids one of them being 5 months old when I got back inside asked for a refund the cashier behind the counter said no how about I remake your sandwich and I said no how about you just give me my money back since I had to drive all the way back down here wasting 45 minutes of my life that should have been an easy 15 minutes I want my money back and if you wanna remake my sandwich to make it right thats your choice she said thats not how it works makes a scoffing noise and then makes the remark of I just work here what a horrible attitude idk who's managing this location but I would definelty take a look at how you lead your store from not having a reliable way for your customers to contact you, couldn't care less attitudes of your employees and general disrespect for quality of life for customers. she did remake the sandwiches but when I asked about a manager I just got the same response of I just work here
Atmosphere: 1
Food: 1
Service: 1
Daniel T.
I love Subway and this one did not disappoint. The two employees there at the time, sorry I can't remember their names, were so friendly and helpful. They made a great sandwich for me. It was a new sandwich to me, a pepperoni sandwich with hot honey. As usual, I had it loaded with lots of fresh crisp of veggies. It was the Thursday special and the price was right. I'm glad that Subway now has a specially priced sandwich each day of the week. This restaurant in Eagan is a neat and clean, also attractive restaurant. It's a nice place to dine in, also convenient for takeout.
Atmosphere: 5
Food: 5
Service: 5
Emil Shekhter
Ordered steak and bacon. Didn't realize she didn't put the steak on because it was covered with the bacon. Got home to a just bacon and some veggies . Pretty sure i got charge for the steak and bacon too.
Atmosphere: 5
Food: 2
Service: 1
Austin
They ran out of black forest ham before 6pm what a joke! Waited behind some dude who ordered 5 subs.
They ran out of black forest ham before 6pm what a joke! Waited behind some dude who ordered 5 subs.
Atmosphere: 1
Food: 1
Service: 1
Cha Yang
FOOD POISONING!! Me and my girlfriend both ordered the Italian BMT. A day later we got sick with body aches, diarrhea, fever, and vomiting. Stay away from here, there's a jimmy john and other sub restaurants nearby.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Mitchell
The door says they close at 10, I came to buy food at 920 and the doors were lock , lights were off , and the place was empty …just close the business down
Atmosphere: 1
Food: 1
Service: 1
Allegra Stech
I ended up leaving without a sandwich!!
I went into this Subway for the first time as I moved. The lady working there didn't greet me and was rude to the customers before me. While adding my condiments to the sandwich, she rolled her eyes and started an attitude with me. Every sentence beforehand, I said please and thank you. Once she started going off, I told her that I wouldn't allow this disrespect from her and she had no right to talk to me like this. Then I left. Mind you, all I ordered was a spicy Italian sandwich with lettuce, cucumber, banana peppers and pickles. Nothing complicated or huge order.
I've never had an issue with a worker before, I am a food service employee elsewhere. I would never talk to anyone this way, especially a paying customer. The business I went to after had excellent service and I got greeted by five different workers!
Atmosphere: 1
Food: 1
Service: 1
robert kencaide
The female employee on duty was very rude. She never smiles. Food quality was poor. I will eat somewhere else where my money is appreciated.
Lady in photo was extremely rude and barely speaks english
Atmosphere: 1
Food: 5
Service: 1
Not going in again. They prepared my veggie sandwich without changing the gloves after using that to service a previous customer order that has meat. The preparer had not changed the gloves after touching the dough, oven and other surfaces. The gloves he wore were pretty much meaningless.
Atmosphere: 1
Food: 1
Service: 1
Came an hour before close on 09/01 employee waa friendly, and nice. However; the sandwich which I got To go I was overcharged I noticed on the receipt compared to menu and the quality of food was poor. I haven't had Subway for a longtime and I got sick off of it too. I tried calling many times to speak to manager and no one picked up
$18 for a Subway meal is robbery when the quality was that bad.
Atmosphere: 3
Food: 1
Service: 4
Ordered online. Confirmed 615 pickup time. Got to the store. Note on the door saying be back in 25 min. No one came. Tried calling to cancel order. No answer.
Good sub shop. No skimping!
Atmosphere: 3
Food: 4
Service: 4
It was news to me that if you don’t want your sub (chicken teriyaki) toasted, it comes cold. In years past, that still meant it was a hot sub. I don’t always want something toasted. The app/website should do a better job indicating this will then be a cold sub. It was gross to me cold. I thought they got something wrong because the tracker told me they started making this (and an actual cold sub) about 10 minutes before it was ready. I picked it up right when the tracker said it was ready. Got it home and it was cold. I reached out for feedback to subway and got sort of a dismissive and gaslighting response from the area manager: ”If you elected to not toast it, it would be cold fully cooked chicken.“
And then a generic “ We look forward to seeing you soon!” LOL yeah I’ll get right on that. 🤢
Food: 1
Service: 3
I placed an online order. Me and my lady went to pick it up. Get home they put tomatoes instead of pickles on my sandwich I went to call the store for the 2nd time with the telephone still being disconnected cause this isn't the first time I've had an issue with this place messing up orders and having horrible attitudes. I had to drive all the way back which I really don't have time for with 3 kids one of them being 5 months old when I got back inside asked for a refund the cashier behind the counter said no how about I remake your sandwich and I said no how about you just give me my money back since I had to drive all the way back down here wasting 45 minutes of my life that should have been an easy 15 minutes I want my money back and if you wanna remake my sandwich to make it right thats your choice she said thats not how it works makes a scoffing noise and then makes the remark of I just work here what a horrible attitude idk who's managing this location but I would definelty take a look at how you lead your store from not having a reliable way for your customers to contact you, couldn't care less attitudes of your employees and general disrespect for quality of life for customers. she did remake the sandwiches but when I asked about a manager I just got the same response of I just work here
Atmosphere: 1
Food: 1
Service: 1
I love Subway and this one did not disappoint. The two employees there at the time, sorry I can't remember their names, were so friendly and helpful. They made a great sandwich for me. It was a new sandwich to me, a pepperoni sandwich with hot honey. As usual, I had it loaded with lots of fresh crisp of veggies. It was the Thursday special and the price was right. I'm glad that Subway now has a specially priced sandwich each day of the week. This restaurant in Eagan is a neat and clean, also attractive restaurant. It's a nice place to dine in, also convenient for takeout.
Atmosphere: 5
Food: 5
Service: 5
Ordered steak and bacon. Didn't realize she didn't put the steak on because it was covered with the bacon. Got home to a just bacon and some veggies . Pretty sure i got charge for the steak and bacon too.
Atmosphere: 5
Food: 2
Service: 1
They ran out of black forest ham before 6pm what a joke! Waited behind some dude who ordered 5 subs.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They ran out of black forest ham before 6pm what a joke! Waited behind some dude who ordered 5 subs.
Atmosphere: 1
Food: 1
Service: 1
FOOD POISONING!! Me and my girlfriend both ordered the Italian BMT. A day later we got sick with body aches, diarrhea, fever, and vomiting. Stay away from here, there's a jimmy john and other sub restaurants nearby.
Atmosphere: 1
Food: 1
Service: 1
The door says they close at 10, I came to buy food at 920 and the doors were lock , lights were off , and the place was empty …just close the business down
Atmosphere: 1
Food: 1
Service: 1
I ended up leaving without a sandwich!!
I went into this Subway for the first time as I moved. The lady working there didn't greet me and was rude to the customers before me. While adding my condiments to the sandwich, she rolled her eyes and started an attitude with me. Every sentence beforehand, I said please and thank you. Once she started going off, I told her that I wouldn't allow this disrespect from her and she had no right to talk to me like this. Then I left. Mind you, all I ordered was a spicy Italian sandwich with lettuce, cucumber, banana peppers and pickles. Nothing complicated or huge order.
I've never had an issue with a worker before, I am a food service employee elsewhere. I would never talk to anyone this way, especially a paying customer. The business I went to after had excellent service and I got greeted by five different workers!
Atmosphere: 1
Food: 1
Service: 1
The female employee on duty was very rude. She never smiles. Food quality was poor. I will eat somewhere else where my money is appreciated.
Atmosphere: 1
Food: 2
Service: 1
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