All 3 employees were extremely friendly & helpful. Amelia was her name, then 2 men. Great experience, AMAZING đȘ cookie. âźïž
Marti Pahl
We had take out and the food was good the next day as well as the day we bought it. Will visit more, when I'm the cities.
A __
Shouldnât have to wait over 10 minutes to be asked if I want something to eat
Baibhav Bhattarai
Went to Bruegger's on Sunday morning and I'm pretty disappointed. The place is nice and big, so that's good I guess.
But wow, they are so disorganized! They have plenty of people working there, so it's not like they're short staffed. The problem is they just don't know how to work efficiently. Other fast food places have people doing different jobs - some work on online orders, others help customers in line. But here? Everyone was just running around the whole restaurant working on one order at a time. It was chaos.
We waited at least 20 minutes just for bagels on a Sunday morning when it was busy. That's way too long. And when we finally got our food, the bagel was completely smashed up. For $8, this is what we get? Come on.
The place has potential because it's nice inside and they have enough workers. But they really need to get their act together and figure out how to actually run the place. Until then, I'll probably go somewhere else for bagels.
Timmy B.
Don't even bother going there in the morning I waited there for 5 minutes didn't even get my order taken
Mr. Spread Love And Kindness
I came into this place again after my last Not so great experience. This time I was pleasantly surprised.It was pretty welcoming,they had more tables out to sit. From the beginning to end was a very pleasant experience and the Bagels were super fresh,these were the freshest that I have EVER had.Thank you for such a pleasant experience!
Tamara Schryver
Seating is limited. Looks like all the booths and tables have been removed from the restaurant. Doesnât even look or taste like a Brueggerâs. Doesnât seem to have recovered from COVID even tho thereâs plenty of customers. Atmosphere is minus zero. Menu even looks like itâs from another bagel shop. Just not your regular Bruggers.
Chicken Lyngaas
Absolutely baffling use of space. The line to the counter was annoying, confusing and disorganized. It would take no effort to stage some bollards and direct the people to line up differently especially since the space is basically empty and there is a massive buffer between any tables and the counter. Other than that it's a typical Bruggers, and they do what you expect: make bagels.
Recommended dishes: Sandwich
Melissa Koenig
I stood in the same spot for 20 minutes, asked if I should stay there, was told to stay and no one offered to help or direct me. Others placed their orders ahead of me. Iâve been coming here for years and today felt like an idiot for 20 minutes. Thanks folks. Be more aware.
Service: 1
Brianna M
Super bummed. I just got two bagel sandwiches and when we went to eat them, they were both missing ingredients, not cut all the way and just a mess.
Itâs 8 a.m., and the atmosphere inside is calmâexcept for one person. The cashier is overly amped up, probably from one too many espressos, and lacks basic manners. My experience felt rushed and uncomfortable because he seemed irritated. Not a great first impression, and I wonât be coming back.
Timmy H
The last 3 times I have stopped in here I have walked out due to frustration. It is not close to what it was a few years ago. The ordering process is confusing, no order or logic. Its always a cluster F no matter how busy. I have stood waiting to order with no one in front of me and still have been ignored and staff won't even make eye contact.
The dining area has been reopened after being closed way after Covid was over, and but it is still empty, messy, and uninviting. I had enjoyed going here for years, but will never again. I can tell other guests look confused, don't know where to order, and are also unhappy.
I also have been scolded/yelled at by employees for standing in the wrong spot. There used to be a logical line but its now all over the place.
Atmosphere: 1
Food: 3
Service: 1
Mark Kegel
It took 35 minutes from the time we ordered until we got our food. We ordered a pair of standard sandwiches and a pair of bagels with cream cheese. Not a complicated order. Iâve got no idea how it took so long to get our order ready. Very poorly managed!
Atmosphere: 2
Food: 3
Service: 1
Taylor Dudley
the workers here are always so kind :) it can get really busy, but always kind.
Atmosphere: 5
Food: 5
Service: 5
Tyanne Voges
I waited 40 minutes for my online order to be completed. It was just one bagel sandwich and one bagel. When I asked about my order at the 35 minute mark, I was told to âbe patientâ but I think waiting 35 minutes is patient enough. I received no apology for the wait or really any acknowledgment about it.
The dining room appeared to be closed for the most part, which wasnât a big deal to me as I wasnât staying, just odd.
Very disappointing and will likely go to a different location as the wait times seem to be an issue according to other reviews.
All 3 employees were extremely friendly & helpful. Amelia was her name, then 2 men. Great experience, AMAZING đȘ cookie. âźïž
We had take out and the food was good the next day as well as the day we bought it.
Will visit more, when I'm the cities.
Shouldnât have to wait over 10 minutes to be asked if I want something to eat
Went to Bruegger's on Sunday morning and I'm pretty disappointed. The place is nice and big, so that's good I guess.
But wow, they are so disorganized! They have plenty of people working there, so it's not like they're short staffed. The problem is they just don't know how to work efficiently. Other fast food places have people doing different jobs - some work on online orders, others help customers in line. But here? Everyone was just running around the whole restaurant working on one order at a time. It was chaos.
We waited at least 20 minutes just for bagels on a Sunday morning when it was busy. That's way too long. And when we finally got our food, the bagel was completely smashed up. For $8, this is what we get? Come on.
The place has potential because it's nice inside and they have enough workers. But they really need to get their act together and figure out how to actually run the place. Until then, I'll probably go somewhere else for bagels.
Don't even bother going there in the morning I waited there for 5 minutes didn't even get my order taken
I came into this place again after my last Not so great experience. This time I was pleasantly surprised.It was pretty welcoming,they had more tables out to sit.
From the beginning to end was a very pleasant experience and the Bagels were super fresh,these were the freshest that I have EVER had.Thank you for such a pleasant experience!
Seating is limited. Looks like all the booths and tables have been removed from the restaurant. Doesnât even look or taste like a Brueggerâs. Doesnât seem to have recovered from COVID even tho thereâs plenty of customers. Atmosphere is minus zero. Menu even looks like itâs from another bagel shop. Just not your regular Bruggers.
Absolutely baffling use of space. The line to the counter was annoying, confusing and disorganized. It would take no effort to stage some bollards and direct the people to line up differently especially since the space is basically empty and there is a massive buffer between any tables and the counter. Other than that it's a typical Bruggers, and they do what you expect: make bagels.
Recommended dishes: Sandwich
I stood in the same spot for 20 minutes, asked if I should stay there, was told to stay and no one offered to help or direct me. Others placed their orders ahead of me. Iâve been coming here for years and today felt like an idiot for 20 minutes. Thanks folks. Be more aware.
Service: 1
Super bummed. I just got two bagel sandwiches and when we went to eat them, they were both missing ingredients, not cut all the way and just a mess.
Restaurantji Recommends
Itâs 8 a.m., and the atmosphere inside is calmâexcept for one person. The cashier is overly amped up, probably from one too many espressos, and lacks basic manners. My experience felt rushed and uncomfortable because he seemed irritated. Not a great first impression, and I wonât be coming back.
The last 3 times I have stopped in here I have walked out due to frustration. It is not close to what it was a few years ago. The ordering process is confusing, no order or logic. Its always a cluster F no matter how busy. I have stood waiting to order with no one in front of me and still have been ignored and staff won't even make eye contact.
The dining area has been reopened after being closed way after Covid was over, and but it is still empty, messy, and uninviting. I had enjoyed going here for years, but will never again. I can tell other guests look confused, don't know where to order, and are also unhappy.
I also have been scolded/yelled at by employees for standing in the wrong spot. There used to be a logical line but its now all over the place.
Atmosphere: 1
Food: 3
Service: 1
It took 35 minutes from the time we ordered until we got our food. We ordered a pair of standard sandwiches and a pair of bagels with cream cheese. Not a complicated order. Iâve got no idea how it took so long to get our order ready. Very poorly managed!
Atmosphere: 2
Food: 3
Service: 1
the workers here are always so kind :) it can get really busy, but always kind.
Atmosphere: 5
Food: 5
Service: 5
I waited 40 minutes for my online order to be completed. It was just one bagel sandwich and one bagel. When I asked about my order at the 35 minute mark, I was told to âbe patientâ but I think waiting 35 minutes is patient enough. I received no apology for the wait or really any acknowledgment about it.
The dining room appeared to be closed for the most part, which wasnât a big deal to me as I wasnât staying, just odd.
Very disappointing and will likely go to a different location as the wait times seem to be an issue according to other reviews.
Atmosphere: 1
Food: 3
Service: 1
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