Went for great happy hour. Wonderful sushi, sake and other beverages. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Jackie Dao
Worst AYCE Experience. More like ALL YOU CAN WAIT! Only one server for the entire restaurant --expect very long wait times. We were seated and it took about 40 minutes just to get our drinks, and another 30 minutes before we could even place our first order. After that, it took another 30 minutes just to put in a second order. On top of that, there was no mention on the menu that an 18% gratuity is automatically added to the bill. We were only a party of 3. With the automatic gratuity, it felt like the server didn't need to be attentive because she knew she was getting tip regardless. I even pointed that out and asked if they really thought they deserved the tip - she did remove the tip after i complained. The audacity to tip herself even when she knows her service is poor. They know if they didn't automatically include tip no one would tip because the service was gawd awful. How can they expect to run a restaurant on a Friday night with only one server, who also had to handle checkout? The whole experience was so unpleasant that we lost our appetite, and honestly, it felt intentional - as if they wanted customers to give up waiting and eat less. Just a heads-up to anyone planning to visit: expect excessively long wait times to place an order and get your food, automatic gratuity added, and only one overwhelmed server running the entire restaurant. Raku rather be understaffed than to hire more servers! They are greedy! shame on you Raku!
Atmosphere: 1
Food: 1
Service: 1
Goode Daoheuang
I was in town visiting family and we stopped in for all you can eat (AYCE) after being picked up from the airport. The experience was a nightmare.. it took about an hour for the server to take our order. And waited even longer a a simple order of wine. I had to ask her again for it when she finally came over. The food was not good quality. And they were very slow to bring out the food. We only got to order 3 times. They purposely take their time so that they can make money without actually giving any food. Do not call it all you can eat if you are going to hold back on the food. And I found it very odd that there was only one server on a Friday night. On top of poor service and lack of food and bad quality for what we paid, they also added 18% tip for themselves. The audacity of them, when they didn’t even do anything to deserve a tip. Shame on you Raku for being so greedy that you don’t hire staff, providing poor quality food and holding out on the food, poor customer service and to tip yourself. Never again will I go back to that restaurant even if I was dying of starvation and this was the only restaurant in town. Perhaps you need to go check out Kyoto and learn from them
Atmosphere: 1
Food: 1
Service: 1
Anthony Tay
The food is pretty good but the staff limit the amount of sashimi they give to 3-4 slices per time. There is a 2 hour time limit for the all you can eat but even when they’re not busy, the food takes a while to come. Overall it’s worth a try but some of the rules are an inconvenience that degrade the experience
Atmosphere: 5
Food: 4
Service: 3
dshine1
Terrible service. Slow and uncaring. Took an hour for one order. Told us there was no manager to speak to.
Atmosphere: 1
Food: 3
Service: 1
Riley Spieler
Went on a Wednesday for lunch and got the AYCE for $21.99. Not a bad price at all and the food was definitely better than some other all you can eats in the area. Triplet Salmon roll and Godzilla roll were among my favorites. It was very quiet though for a nice summer day? So I don’t know what that was about but I enjoyed my experience here.
Atmosphere: 4
Food: 5
Service: 4
Tony Fairhurst
Oh my goodness! This place is amazing. Very friendly staff, quick service, and amazing food. Dined in and gotten take out multiple times with all the best results. Food was quick (faster than normal for a typical sushi place) and was some of the best sushi and udon I have ever had!
Linh Nguyen
I agreed with all 1 start reviews on the longer waiting time. More than 10 people for all you can eat, pay over $500 but there was only 1 waitress. Never come back. Wasted money. Charged 18% tip on top of tax.
Scotty Humphries
Oh My Goodness....this place needs a professional manager! I was in there on Wednesday, 4:00pm, there was a table of 2 women, a family table of 10-12 and myself. The hostess took 15 minutes to take my order; brought my wine quickly but the noodle appetizer took 20 minutes to arrive. it was fair to yucky, peanut covered noodles with a few shaved carrots and celery pieces. Don't waste your time or money!!!
My husband and I dined in for the first time for our anniversary and were disappointed. We only liked the miso soup and shrimp tempura... everything else was okay... the Shu Mai were cold, seems like they were frozen and microwaved. I believe the customer service could be better, the waitress was too careless. We will not return.
Daniel Gonzalez
Excellent place 💖 Good food 😋 Excellent service
Allen Heineck
Sushi was just ok. There are better places nearby that don't limit the amount you can order, and the service at those restaurants is actually good.
manuel calderon
Really good food! Before I go for the AYCE, I checked out the restaurant google page. It seems that quite a lot bad reviews came from certain last names such as Yang, Vang etc. I guess there’s Asian group are not getting along with this restaurant. However, my family and I had a great time there. We went for the AYCE, we sat the sushi bar, the sushi chefs are great! They gave us really good advice for what to order and hand over the food over the counter as soon as it’s ready! Love it! La comida está muy buena :)
Atmosphere: 5
Food: 5
Service: 5
Ia Yang
Bad service, waiting for the foods too long, don’t waste money on this place, it going be the first and last time to eat here.
Went for great happy hour. Wonderful sushi, sake and other beverages. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Worst AYCE Experience. More like ALL YOU CAN WAIT!
Only one server for the entire restaurant --expect very long wait times. We were seated and it took about 40 minutes just to get our drinks, and another 30 minutes before we could even place our first order. After that, it took another 30 minutes just to put in a second order.
On top of that, there was no mention on the menu that an 18% gratuity is automatically added to the bill. We were only a party of 3.
With the automatic gratuity, it felt like the server didn't need to be attentive because she knew she was getting tip regardless. I even pointed that out and asked if they really thought they deserved the tip - she did remove the tip after i complained. The audacity to tip herself even when she knows her service is poor. They know if they didn't automatically include tip no one would tip because the service was gawd awful.
How can they expect to run a restaurant on a Friday night with only one server, who also had to handle checkout? The whole experience was so unpleasant that we lost our appetite, and honestly, it felt intentional - as if they wanted customers to give up waiting and eat less.
Just a heads-up to anyone planning to visit: expect excessively long wait times to place an order and get your food, automatic gratuity added, and only one overwhelmed server running the entire restaurant.
Raku rather be understaffed than to hire more servers! They are greedy! shame on you Raku!
Atmosphere: 1
Food: 1
Service: 1
I was in town visiting family and we stopped in for all you can eat (AYCE) after being picked up from the airport. The experience was a nightmare.. it took about an hour for the server to take our order. And waited even longer a a simple order of wine. I had to ask her again for it when she finally came over. The food was not good quality. And they were very slow to bring out the food. We only got to order 3 times. They purposely take their time so that they can make money without actually giving any food. Do not call it all you can eat if you are going to hold back on the food. And I found it very odd that there was only one server on a Friday night. On top of poor service and lack of food and bad quality for what we paid, they also added 18% tip for themselves. The audacity of them, when they didn’t even do anything to deserve a tip. Shame on you Raku for being so greedy that you don’t hire staff, providing poor quality food and holding out on the food, poor customer service and to tip yourself. Never again will I go back to that restaurant even if I was dying of starvation and this was the only restaurant in town. Perhaps you need to go check out Kyoto and learn from them
Atmosphere: 1
Food: 1
Service: 1
The food is pretty good but the staff limit the amount of sashimi they give to 3-4 slices per time. There is a 2 hour time limit for the all you can eat but even when they’re not busy, the food takes a while to come. Overall it’s worth a try but some of the rules are an inconvenience that degrade the experience
Atmosphere: 5
Food: 4
Service: 3
Terrible service. Slow and uncaring. Took an hour for one order. Told us there was no manager to speak to.
Atmosphere: 1
Food: 3
Service: 1
Went on a Wednesday for lunch and got the AYCE for $21.99. Not a bad price at all and the food was definitely better than some other all you can eats in the area. Triplet Salmon roll and Godzilla roll were among my favorites. It was very quiet though for a nice summer day? So I don’t know what that was about but I enjoyed my experience here.
Atmosphere: 4
Food: 5
Service: 4
Oh my goodness! This place is amazing. Very friendly staff, quick service, and amazing food. Dined in and gotten take out multiple times with all the best results. Food was quick (faster than normal for a typical sushi place) and was some of the best sushi and udon I have ever had!
I agreed with all 1 start reviews on the longer waiting time. More than 10 people for all you can eat, pay over $500 but there was only 1 waitress. Never come back. Wasted money. Charged 18% tip on top of tax.
Oh My Goodness....this place needs a professional manager!
I was in there on Wednesday, 4:00pm, there was a table of 2 women, a family table of 10-12 and myself. The hostess took 15 minutes to take my order; brought my wine quickly but the noodle appetizer took 20 minutes to arrive. it was fair to yucky, peanut covered noodles with a few shaved carrots and celery pieces. Don't waste your time or money!!!
Very good calamari and tempura shrimp
Restaurantji Recommends
My husband and I dined in for the first time for our anniversary and were disappointed. We only liked the miso soup and shrimp tempura... everything else was okay... the Shu Mai were cold, seems like they were frozen and microwaved. I believe the customer service could be better, the waitress was too careless. We will not return.
Excellent place 💖
Good food 😋
Excellent service
Sushi was just ok. There are better places nearby that don't limit the amount you can order, and the service at those restaurants is actually good.
Really good food! Before I go for the AYCE, I checked out the restaurant google page. It seems that quite a lot bad reviews came from certain last names such as Yang, Vang etc. I guess there’s Asian group are not getting along with this restaurant. However, my family and I had a great time there. We went for the AYCE, we sat the sushi bar, the sushi chefs are great! They gave us really good advice for what to order and hand over the food over the counter as soon as it’s ready! Love it! La comida está muy buena :)
Atmosphere: 5
Food: 5
Service: 5
Bad service, waiting for the foods too long, don’t waste money on this place, it going be the first and last time to eat here.
Atmosphere: 1
Food: 1
Service: 1
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