The tactics to try and encourage tipping the drive thru are getting a little out of hand. I always tip, so no concern to me that you ask. However, I don’t normally go to this location, and at all other Starbucks and caribou locations they hand out the machine but you just select tip and insert card. I had my card ready, and the worker just goes, “no, we give you the machine.” So I grab it, but it’s not on a simple screen to add tip and insert card. Instead she walks away and I have to navigate a screen to initiate the payment. Finally figured out I had to enter the total amount to be tendered to initiate the credit card transaction. So, when the worker came back I mentioned that I had to do that and it was confusing. She just stared at me and says, you just had to insert your card. I told her I tried and and said what I needed to do, and she says, “no, you didn’t need to do that.” If you want to hand me the machine so I tip, fine, but I don’t work at Caribou and shouldn’t be navigating multiple screens on a tablet I have never used in my life.
Service: 1
Colin Lee
I usually don't go to chains for coffee but when I do Caribou is usually my first pick, it's pretty good.
Kristina is the anchor of this store. All other workers appreciate her and this shop runs like a top.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin
Tawny lee Gage
Not liking the construction.
Atmosphere: 5
Service: 5
Lindsey Caulfield
I haven’t seen Aaron in ages and he’s the only one that ever made my drinks correctly. Very disappointed in the recent service.
Atmosphere: 1
Food: 1
Service: 1
constance krocak
Ordered via drive through. Service was fast and friendly.
Parking: N/a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Crafted Press
Rachel Geissinger
Delicious drinks, yummy lemon cake and pleasant staff!
Atmosphere: 5
Food: 5
Service: 4
Sonny Michel Holloway
That will be my favorite place for a coffee from now. Really good and the place, awesome. Thanks to the girls that work there. Thank you for the help.
Atmosphere: 5
Food: 5
Service: 5
Ashley Stillwell
We placed our normal order (iced americano and iced americano with honey and cream) and neither of them tasted right at all. They were watered down and hardly any ice, as if they had added water to the espresso instead of pouring it over ice. It tasted like Starbucks americano which I HATE. We went through the drive through and didn’t have time to go back and fix it; so we just dealt with it. But definitely disappointing.
Atmosphere: 3
Food: 1
Service: 1
Jess Tewes-Francis
My go to coffee shop in this area! Always friendly and love the coffee!
The tactics to try and encourage tipping the drive thru are getting a little out of hand. I always tip, so no concern to me that you ask. However, I don’t normally go to this location, and at all other Starbucks and caribou locations they hand out the machine but you just select tip and insert card. I had my card ready, and the worker just goes, “no, we give you the machine.” So I grab it, but it’s not on a simple screen to add tip and insert card. Instead she walks away and I have to navigate a screen to initiate the payment. Finally figured out I had to enter the total amount to be tendered to initiate the credit card transaction. So, when the worker came back I mentioned that I had to do that and it was confusing. She just stared at me and says, you just had to insert your card. I told her I tried and and said what I needed to do, and she says, “no, you didn’t need to do that.” If you want to hand me the machine so I tip, fine, but I don’t work at Caribou and shouldn’t be navigating multiple screens on a tablet I have never used in my life.
Service: 1
I usually don't go to chains for coffee but when I do Caribou is usually my first pick, it's pretty good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Turtle Mocha, Iced Turtle Mocha, Turtle Mocha Caribou Cooler Blended Beverage
Kristina is the anchor of this store. All other workers appreciate her and this shop runs like a top.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin
Not liking the construction.
Atmosphere: 5
Service: 5
I haven’t seen Aaron in ages and he’s the only one that ever made my drinks correctly. Very disappointed in the recent service.
Atmosphere: 1
Food: 1
Service: 1
Ordered via drive through. Service was fast and friendly.
Parking: N/a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Crafted Press
Delicious drinks, yummy lemon cake and pleasant staff!
Atmosphere: 5
Food: 5
Service: 4
That will be my favorite place for a coffee from now. Really good and the place, awesome. Thanks to the girls that work there. Thank you for the help.
Atmosphere: 5
Food: 5
Service: 5
We placed our normal order (iced americano and iced americano with honey and cream) and neither of them tasted right at all. They were watered down and hardly any ice, as if they had added water to the espresso instead of pouring it over ice. It tasted like Starbucks americano which I HATE. We went through the drive through and didn’t have time to go back and fix it; so we just dealt with it. But definitely disappointing.
Atmosphere: 3
Food: 1
Service: 1
My go to coffee shop in this area! Always friendly and love the coffee!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drink was great, used drive
Atmosphere: 3
Food: 5
Service: 4
Love this Bou! Great staff!
Atmosphere: 5
Food: 5
Service: 5
Such a cute spot and the staff is so helpful and kind!!
Kid-friendliness: They always go above and beyond for the kids drinks…lots of whip and marshmallows or chocolate chips!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Kids Hot Chocolate
Dietary restrictions: GF
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original
I always feel welcome, whether I drive through or go inside. I enjoy the variety of products.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bousted Strawberry Mango, Mango Black Iced Tea Growler, Hot Crafted Press
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