Great place. Great customer service. People are friendly and helpful. Nice apartments and care. They take good care of my sister.
gwyn cutsforth
I moved in earlier than I planned because there wa no reason not too. I am very happy at The Waters and so glad I made the move. The "cottages" are wonderful even though there is downsizing to get done. The staff is very helpful and cheerful. The food is great - besides the 'every day menu," there are specials for lunch and dinner. The menu is quite varied with chicken, beef/veal, pork, turkey and vegetarian.
Karen Hilton
The staff is exceptional - they get to know your loved ones personally, truly care. You won’t find a more loving, friendly community that truly wants to see its residents be the best they can be - regardless of age or capabilities:)
Floyd Boline
Greatest place ever for my dad to live the entire staff is awesome
Marilyn Hobbs
Excellent place to live. The Staff are very helpful and GOOD! Food is terrific.
Mona Affinito
I could hardly wait for the plans to be approved. I was the first one in the Excelsior office to reserve an apartment and could hardly wait for the building to be finished. I was among the first to move in, describing my mood as ecstatic. It's like a luxurious reward for whatever I've managed to do in my life. I love the sunniness and quiet of my apartment. I love the possibility of emerging to see friends when I want to. The food is fabulous. I even loved the quarantined period. Now that we're getting back to normal I'm grateful for the wonderful job the staff did of protecting our health while providing us with service to make it more comfortable. it's like being on a perpetual cruise except we're not floating on water. What else can I say? I am thoroughly happy that I chose to move here. I even like renting after all the years of dealing with owning a house. My only complaint, I have a hard time getting people to grant me my full name -- Mona Gustafson Affinito.
Pat Leehey
The Waters of Excelsior is a wonderful place! Clean, bright, with caring energetic staff. It has been a blessing to have our mom living there. During COVID they have done a phenomenal job of keeping the community safe & helping us maintain contact in these very difficult times.
Abby Ellis
The Waters Excelsior has been the best experience for my parents! They made the decision to move there over two years ago. The staff at The Waters has exceeded all of our expectations. Friendly to residents and family members, going out of their way to touch base on a personal level shows their compassion for their residents. During the pandemic, The Waters has remained nearly 100% Covid free, implementing creative solutions to engage residents while following strict guidelines to maintain a healthy and happy community. We look forward to when our families can visit together again and enjoy the wonderful meals served in the restaurant on site. Fantastic job to all - thank you for taking such good care of my parents!!!
Margery King
My mother is currently a resident at The Waters of Excelsior and has been for almost three years. In Sept 2020, we moved my mother from her third floor apartment to the first floor Specialty Care Unit. The move has given our family peace of mind, her needs are better met and we know she is in great hands! I think the staff does an incredible job, especially during these challenging times with Covid. I appreciate the daily activities that are made available to the residents and how each holiday, special events and even your birthday are made very special by the staff.
My mom and dad moved into The Waters in October (from out of state, to be near their kids)and I couldn’t be happier. The staff has been amazing, the residents have been welcoming and they have a great apartment. I need to give a special shout out to Christina Newton. She has a heart of gold.
Bonnie Marsh
The Waters is all you'ld hope for in your senior years! There's plenty to do as long as you take advantage of all the activities listed on the weekly schedule. I couldn't ask for more.There's only one thing I wish they'd do differently. No one must budget for Christmas lights and someone to place (hang) them, as they do for Shorewood Landing just down the road from The Waters. We look like a poor step-sister in comparison.
Brittany Meyers
This community is absolutely gorgeous! They also have a wonderful staff!
Juli King
My mother lives at The Waters of Excelsior. The Waters is a wonderful residence! The staff is an amazing group of people who always seem to go over and above the call of duty, especially right now during this pandemic. My heart is at peace knowing how much they really do care for all the residents. Thank you!
Kim Phillips Gallogly
My mom moved into The Waters of Excelsior a little over a year ago and we both have been overwhelmed by the amazing staff, delicious food, and fun activities. It was a big transition for her to move from her big home to apartment living, but the high ceilings, beautiful kitchen and good sized laundry room made things much easier. She loves her apartment. I look forward to living there someday!
Wonderful place and community!
Great place. Great customer service. People are friendly and helpful. Nice apartments and care. They take good care of my sister.
I moved in earlier than I planned because there wa no reason not too. I am very happy at The Waters and so glad I made the move. The "cottages" are wonderful even though there is downsizing to get done. The staff is very helpful and cheerful. The food is great - besides the 'every day menu," there are specials for lunch and dinner. The menu is quite varied with chicken, beef/veal, pork, turkey and vegetarian.
The staff is exceptional - they get to know your loved ones personally, truly care. You won’t find a more loving, friendly community that truly wants to see its residents be the best they can be - regardless of age or capabilities:)
Greatest place ever for my dad to live the entire staff is awesome
Excellent place to live. The Staff are very helpful and GOOD! Food is terrific.
I could hardly wait for the plans to be approved. I was the first one in the Excelsior office to reserve an apartment and could hardly wait for the building to be finished. I was among the first to move in, describing my mood as ecstatic. It's like a luxurious reward for whatever I've managed to do in my life. I love the sunniness and quiet of my apartment. I love the possibility of emerging to see friends when I want to. The food is fabulous. I even loved the quarantined period. Now that we're getting back to normal I'm grateful for the wonderful job the staff did of protecting our health while providing us with service to make it more comfortable. it's like being on a perpetual cruise except we're not floating on water. What else can I say? I am thoroughly happy that I chose to move here. I even like renting after all the years of dealing with owning a house. My only complaint, I have a hard time getting people to grant me my full name -- Mona Gustafson Affinito.
The Waters of Excelsior is a wonderful place! Clean, bright, with caring energetic staff. It has been a blessing to have our mom living there. During COVID they have done a phenomenal job of keeping the community safe & helping us maintain contact in these very difficult times.
The Waters Excelsior has been the best experience for my parents! They made the decision to move there over two years ago. The staff at The Waters has exceeded all of our expectations. Friendly to residents and family members, going out of their way to touch base on a personal level shows their compassion for their residents. During the pandemic, The Waters has remained nearly 100% Covid free, implementing creative solutions to engage residents while following strict guidelines to maintain a healthy and happy community. We look forward to when our families can visit together again and enjoy the wonderful meals served in the restaurant on site. Fantastic job to all - thank you for taking such good care of my parents!!!
My mother is currently a resident at The Waters of Excelsior and has been for almost three years. In Sept 2020, we moved my mother from her third floor apartment to the first floor Specialty Care Unit. The move has given our family peace of mind, her needs are better met and we know she is in great hands! I think the staff does an incredible job, especially during these challenging times with Covid. I appreciate the daily activities that are made available to the residents and how each holiday, special events and even your birthday are made very special by the staff.
Restaurantji Recommends
My mom and dad moved into The Waters in October (from out of state, to be near their kids)and I couldn’t be happier. The staff has been amazing, the residents have been welcoming and they have a great apartment. I need to give a special shout out to Christina Newton. She has a heart of gold.
The Waters is all you'ld hope for in your senior years! There's plenty to do as long as you take advantage of all the activities listed on the weekly schedule. I couldn't ask for more.There's only one thing I wish they'd do differently. No one must budget for Christmas lights and someone to place (hang) them, as they do for Shorewood Landing just down the road from The Waters. We look like a poor step-sister in comparison.
This community is absolutely gorgeous! They also have a wonderful staff!
My mother lives at The Waters of Excelsior. The Waters is a wonderful residence! The staff is an amazing group of people who always seem to go over and above the call of duty, especially right now during this pandemic. My heart is at peace knowing how much they really do care for all the residents. Thank you!
My mom moved into The Waters of Excelsior a little over a year ago and we both have been overwhelmed by the amazing staff, delicious food, and fun activities. It was a big transition for her to move from her big home to apartment living, but the high ceilings, beautiful kitchen and good sized laundry room made things much easier. She loves her apartment. I look forward to living there someday!
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