There was no dine in past 10:55, guy barely took out order, no ketchup, no napkins, just the bare minimum when it comes to customer service at night time, Culver's is far better, if I were you... I'd avoid this location at any point in time.
Atmosphere: 1
Food: 5
Service: 1
Branden
Went inside, several members of the staff looked right at me but flat out ignored me to focus on the drive through.
Atmosphere: 1
Food: 4
Service: 1
James
Ordered from DoorDash and there was missing items. Ate inside the next week after and they still messed up the order when I ordered “for here”. Gave us bags instead of putting it on a tray, employees must be pretty miserable to start drama with customers when they confront staff about missing items from there order. I wouldn’t recommend this place to anybody especially if it’s DoorDash, they have a scale to weigh out the food for online orders. if I could rate 0 that would be my rating, if you hate your job so much QUIT!
Atmosphere: 1
Food: 5
Service: 1
Sandra Kwiatkowski
I love the Chili and Baked potato. I think the service and cleanliness are good. What irks me is...how much more would it cost to have REAL sour cream and butter?
Dean Cole
Wendy's is my favorite place for French fries. Too bad this time, they were not as good as usual.
Atmosphere: 4
Food: 4
Service: 4
Taivion Langmade
customer service is very poor. The lady in glasses were giving us attitude after we had asked her if there is a smaller size meal since we were on a budget. She put the order in and had it made before we even confirm it, then proceed to charge charge extra. Worst customer sera experience
Atmosphere: 1
Food: 2
Service: 1
Emily Seelen
Drive thru customer service is crap. I had to initiate the drive thru order instead of someone greeting me. When I went to the pay window I could tell the woman obviously hated her iob by the worst non-greeting and pure depression on her face. I don't think I will go to Wendy's again because the workers made me feel bad for ordering there because they hated the job so much
Atmosphere: 1
Food: 2
Service: 1
Jeffrey S
i tried calling the store multiple times about my order and nobody bothered to answer the phone. the food was cold when i got it. i love wendy’s but i will never order from the forest lake location AGAIN. DO BETTER!!!!😡
Atmosphere: 1
Food: 2
Service: 1
Victoria Vesey
Worst service by the same person every time I order at the counter. She made me wait while she cleaned the counter, pop station and the door. Never said I'll be with you in a minute. She never smiles or says thank you. I dont know her name, but her may a a position of authority.
Atmosphere: 3
Food: 4
Service: 1
Maverick Nelson
Fix the parking lot potholes. Menards is right across the street to fix it!
2 double stack 2 chili's 20 really, double stacks were 99 cents wtf lost another customer, I will never go to webys again
Nate Sanders
Worst Wendy’s in the state. I’ve been here probably 15 times and not once have they gotten it right. I want to give them the benefit of the doubt but this is strictly a leadership issue. They cannot understand simple instructions. They do not care. This business is the poster child of why robots will take all of their jobs. If you cannot hire capable people to run your business then close the doors and let someone else run it. Absolutely pathetic.
Atmosphere: 1
Food: 1
Service: 1
Kim Shaver
Service is fast, but food was lukewarm with too much sauce on the bacon mushroom and cheese burger.
Danimal Kelly
Went thru drive thru. Ir went well breakfast burrito was good
Food: 5
Service: 5
Turbo
Witnessed an employee yelling at a customer. Theres never a need for that.
There was no dine in past 10:55, guy barely took out order, no ketchup, no napkins, just the bare minimum when it comes to customer service at night time, Culver's is far better, if I were you... I'd avoid this location at any point in time.
Atmosphere: 1
Food: 5
Service: 1
Went inside, several members of the staff looked right at me but flat out ignored me to focus on the drive through.
Atmosphere: 1
Food: 4
Service: 1
Ordered from DoorDash and there was missing items. Ate inside the next week after and they still messed up the order when I ordered “for here”. Gave us bags instead of putting it on a tray, employees must be pretty miserable to start drama with customers when they confront staff about missing items from there order. I wouldn’t recommend this place to anybody especially if it’s DoorDash, they have a scale to weigh out the food for online orders. if I could rate 0 that would be my rating, if you hate your job so much QUIT!
Atmosphere: 1
Food: 5
Service: 1
I love the Chili and Baked potato. I think the service and cleanliness are good.
What irks me is...how much more would it cost to have REAL sour cream and butter?
Wendy's is my favorite place for French fries. Too bad this time, they were not as good as usual.
Atmosphere: 4
Food: 4
Service: 4
customer service is very poor. The lady in glasses were giving us attitude after we had asked her if there is a smaller size meal since we were on a budget. She put the order in and had it made before we even confirm it, then proceed to charge charge extra. Worst customer sera experience
Atmosphere: 1
Food: 2
Service: 1
Drive thru customer service is crap. I had to initiate the drive thru order instead of someone greeting me. When I went to the pay window I could tell the woman obviously hated her iob by the worst non-greeting and pure depression on her face. I don't think I will go to Wendy's again because the workers made me feel bad for ordering there because they hated the job so much
Atmosphere: 1
Food: 2
Service: 1
i tried calling the store multiple times about my order and nobody bothered to answer the phone. the food was cold when i got it. i love wendy’s but i will never order from the forest lake location AGAIN. DO BETTER!!!!😡
Atmosphere: 1
Food: 2
Service: 1
Worst service by the same person every time I order at the counter. She made me wait while she cleaned the counter, pop station and the door. Never said I'll be with you in a minute. She never smiles or says thank you. I dont know her name, but her may a a position of authority.
Atmosphere: 3
Food: 4
Service: 1
Fix the parking lot potholes. Menards is right across the street to fix it!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
2 double stack 2 chili's 20 really, double stacks were 99 cents wtf lost another customer, I will never go to webys again
Worst Wendy’s in the state. I’ve been here probably 15 times and not once have they gotten it right. I want to give them the benefit of the doubt but this is strictly a leadership issue. They cannot understand simple instructions. They do not care. This business is the poster child of why robots will take all of their jobs. If you cannot hire capable people to run your business then close the doors and let someone else run it. Absolutely pathetic.
Atmosphere: 1
Food: 1
Service: 1
Service is fast, but food was lukewarm with too much sauce on the bacon mushroom and cheese burger.
Went thru drive thru. Ir went well breakfast burrito was good
Food: 5
Service: 5
Witnessed an employee yelling at a customer. Theres never a need for that.
Atmosphere: 1
Food: 1
Service: 1
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