Theres been a guy that works at the Grand Rapids MN Arbys for since I was young. I used to go there for over the top superb customer service and was never left wanting. Dark haired horse face guy. Just the best to work with. Always made wanting to come back. Best service by any restaurant ever. He seems so Jaded by the company he works for now. If this guy is not happy in the next 6 months or I dont see him again. I WILL STOP BUYING ARBYS... K
Atmosphere: 1
Food: 5
Service: 1
Toothless JW
best employee ever didnt know his name he said to call him crayfish he made the wait for the food worth it he definitely deserves a raise made my day better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Zechariah McFarland
Employee told us to call him crayfish but he was funny and so nice hope he gets a raise he deserves it and he made the little wait worth it and the food is banger
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Chicken Slider
Brice
Cold curly fries and no carbonated soda. Mids at best
Atmosphere: 3
Food: 3
Service: 4
Tanner Muench
Welcome to Arby's we don't have half the food you ordered online. Please wait 10 minutes for us to be upset that you wanted a refund.
Julie M
Very friendly staff! Grace made me a most delicious chocolate shake!!
Atmosphere: 5
Food: 5
Service: 5
Zac Vetter
Place was huge. Out of alot of products. Forgot thr bosses fries on the combo. And kinda expensive. But it was decent food. Il give them that...
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Roast Beef
Drew Hawranik
Did the drive through on a Tuesday afternoon recently. I have been to dozens of different Arby's locations in America and Canada, this was easily the worst Arby's experience I've had. Drive through service was rude and unfriendly. We didn't get asked about horsey/Arby's sauce either. The food looked like it had been prepared in the dark - there was more cheese sauce in the foil wrapping than there was on the sandwich. I was also horrified to find my beef 'n cheddar to be in a sesame bun rather than an onion bun. Would not eat here again unless I had to.
We ordered thru drive thru. My husband had the #15 meal and I had the #16 meal. We waited 10 minutes for our food. Our fries were lukewarm warm and overcooked. The bread on my deli sandwich was stale and on the dry/hard side. The ranch dressing was extremely thin and runny. It cost just under $30 and it was less than acceptable 🤦♀️🤦♀️
Atmosphere: 2
Food: 1
Service: 1
Tim Burrow
Clean, fast service and decent specials. Staff was friendly and bathrooms were clean. Also had a drive thru
Atmosphere: 5
Food: 5
Service: 5
Nik
I have always been an Arby's hater but someone in the car with me wanted their fish sandwich. I got a chicken sandwich and was SHOCKED by how good it is. Almost as good as chic fi la. The employees were friendly and fairly quick despite being obviously under staffed. Will return.
Atmosphere: 3
Food: 5
Service: 5
Rebecca Green
drive thru takes wayyyy too long!!!
Atmosphere: 3
Food: 3
Service: 2
Mandy Kirschenmann
It's usually fairly quiet. Food is consistent. An employee came to check on us mid meal, which was so nice!!!
Mommy mom good
Atmosphere: 4
Food: 5
Service: 3
Theres been a guy that works at the Grand Rapids MN Arbys for since I was young. I used to go there for over the top superb customer service and was never left wanting. Dark haired horse face guy. Just the best to work with. Always made wanting to come back. Best service by any restaurant ever. He seems so Jaded by the company he works for now. If this guy is not happy in the next 6 months or I dont see him again. I WILL STOP BUYING ARBYS... K
Atmosphere: 1
Food: 5
Service: 1
best employee ever didnt know his name he said to call him crayfish he made the wait for the food worth it he definitely deserves a raise made my day better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Employee told us to call him crayfish but he was funny and so nice hope he gets a raise he deserves it and he made the little wait worth it and the food is banger
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Chicken Slider
Cold curly fries and no carbonated soda. Mids at best
Atmosphere: 3
Food: 3
Service: 4
Welcome to Arby's we don't have half the food you ordered online. Please wait 10 minutes for us to be upset that you wanted a refund.
Very friendly staff! Grace made me a most delicious chocolate shake!!
Atmosphere: 5
Food: 5
Service: 5
Place was huge. Out of alot of products. Forgot thr bosses fries on the combo. And kinda expensive. But it was decent food. Il give them that...
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Roast Beef
Did the drive through on a Tuesday afternoon recently. I have been to dozens of different Arby's locations in America and Canada, this was easily the worst Arby's experience I've had. Drive through service was rude and unfriendly. We didn't get asked about horsey/Arby's sauce either. The food looked like it had been prepared in the dark - there was more cheese sauce in the foil wrapping than there was on the sandwich. I was also horrified to find my beef 'n cheddar to be in a sesame bun rather than an onion bun. Would not eat here again unless I had to.
Food: 3
Service: 1
Best front till worker in awhile
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We ordered thru drive thru. My husband had the #15 meal and I had the #16 meal. We waited 10 minutes for our food. Our fries were lukewarm warm and overcooked. The bread on my deli sandwich was stale and on the dry/hard side. The ranch dressing was extremely thin and runny. It cost just under $30 and it was less than acceptable 🤦♀️🤦♀️
Atmosphere: 2
Food: 1
Service: 1
Clean, fast service and decent specials. Staff was friendly and bathrooms were clean. Also had a drive
thru
Atmosphere: 5
Food: 5
Service: 5
I have always been an Arby's hater but someone in the car with me wanted their fish sandwich. I got a chicken sandwich and was SHOCKED by how good it is. Almost as good as chic fi la.
The employees were friendly and fairly quick despite being obviously under staffed.
Will return.
Atmosphere: 3
Food: 5
Service: 5
drive thru takes wayyyy too long!!!
Atmosphere: 3
Food: 3
Service: 2
It's usually fairly quiet. Food is consistent. An employee came to check on us mid meal, which was so nice!!!
Atmosphere: 3
Food: 4
Service: 4
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