Hardee's New Ulm, MN. On Saturday Jan. 4th, 2025 at 5:30 pm. We ordered our food , but the register was not communicating to the card reader. Jose came and rebooted the reader but it was not working right. I told him I can pay once it's working and I was willing to wait. I went to get my drink and Jose cleared out the till since it wasn't working and said he paid for it. I said what? You didn't have to do that. He said just pay it forward. Jose said he has to shut the whole system down and restart it. It is going to take awhile. I said you didn't have. We received our food, it was hot , fresh. Restaurant was clean. I had some cash along with my son, but Jose wouldn't take it. I said are you sure, he said yes. What a blessing. Very friendly and courteous. Would recommend to anyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Curls, Hamburger, Hardee's Original Bag, Big Roast Beef
Sidda Lee Rain
It keeps showing up Granite Falls but it was NEW ULM. Tanner was manning the drive thru and he was very pleasant! He didn’t rush me and answered my questions nicely. He made sure our order was correct and was nice when I asked for condiments. I wish all food service people had his personality! Thanks.
Atmosphere: 5
Food: 5
Service: 5
Terry Irons
Double cheeseburger was dry and cooled to death. Salt must be expensive because my almost raw fries had very little on them. The spicy chicken wrap... Disappointing to say the least.
Atmosphere: 2
Food: 1
Service: 2
scott Sager
Love there 6.99 specials
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger
Brian Schulte
Not great. Got the Monster Burger and Mushroom and Swiss. Burgers didn't taste great. Bacon was under cooked. Regular fries were not crispy. Crispy fries were good and the service was fine. Very cold inside.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Crispy Curls
Lorie Beth Jewell
Tanner was working the front counter and immediately smiled greeted me when he handed me my food. He asked if I needed napkins made sure to go the extra mile. When I stopped to compliment him to his manager, Adam as I was walking away, I overheard Adam telling Tanner what a great job he was doing, it is not often you see staff in a fast food industry where they really have each other‘s backs and offer. Great customer service congrats Tanner and the whole team at New Ulm Hardee’s.
Parking: Well lit parking lot super clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frisco Burger
Garry Gambill
I ordered one Nashville chicken and two regular. I don’t like spicy and you can’t tell until you bite into it. The receipt is correct the order is wrong so ask if they checked your order.
Food: 1
Amy Rager
My bag of breakfast food got dropped in the handoff. Totally an accident. The good was immediately replaced. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Sarah Jane
I've only been here, 1 other time very friendly.
Atmosphere: 5
Food: 5
Service: 5
Carmen Kotila
Best Hardee’s in Minnesota!! A must stop on our way to Sioux Falls!!
The food is Hardee's it's what you expect but better. My 5-star is for the service I received. These folks were slammed and they were on top of it. One person handling the counter and drive-thru at the same time and two people cooking. They were so quick and still friendly even though they were so busy. It is also nice to find places that don't mind truck drivers parking there. My options get so limited running Minnesota, south dakota, and north dakota back roads. Thanks so much for realizing we truck drivers are people too.
Atmosphere: 5
Food: 5
Service: 5
LuAnn Lanz
Tanner waited on me at the drive threw window and i never had such fantasy serve. The manger was just qs good.
Atmosphere: 5
Food: 5
Service: 5
Gordan Anderson
Fast and good
Atmosphere: 5
Food: 5
Service: 5
Heather Eiynk
Food tasted like it was cooked in old grease. It was okay and the family ate it, but wouldn't recommend it.
Atmosphere: 5
Food: 3
Service: 5
cindy kennedy
The best Frisco burger and fries I have ever had. Can't wait to est there again!..2ND VISIT REVIEW. OUR SERVER , ZAK, WAS EXCELLENT AND SO FRIENDLY. FOOD WAS EXCELLENT AGAIN!
Hardee's New Ulm, MN. On Saturday Jan. 4th, 2025 at 5:30 pm. We ordered our food , but the register was not communicating to the card reader. Jose came and rebooted the reader but it was not working right. I told him I can pay once it's working and I was willing to wait. I went to get my drink and Jose cleared out the till since it wasn't working and said he paid for it. I said what? You didn't have to do that. He said just pay it forward. Jose said he has to shut the whole system down and restart it. It is going to take awhile. I said you didn't have. We received our food, it was hot , fresh. Restaurant was clean. I had some cash along with my son, but Jose wouldn't take it. I said are you sure, he said yes. What a blessing. Very friendly and courteous. Would recommend to anyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Curls, Hamburger, Hardee's Original Bag, Big Roast Beef
It keeps showing up Granite Falls but it was NEW ULM. Tanner was manning the drive thru and he was very pleasant! He didn’t rush me and answered my questions nicely. He made sure our order was correct and was nice when I asked for condiments. I wish all food service people had his personality! Thanks.
Atmosphere: 5
Food: 5
Service: 5
Double cheeseburger was dry and cooled to death. Salt must be expensive because my almost raw fries had very little on them. The spicy chicken wrap... Disappointing to say the least.
Atmosphere: 2
Food: 1
Service: 2
Love there 6.99 specials
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger
Not great. Got the Monster Burger and Mushroom and Swiss. Burgers didn't taste great. Bacon was under cooked. Regular fries were not crispy. Crispy fries were good and the service was fine. Very cold inside.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Crispy Curls
Tanner was working the front counter and immediately smiled greeted me when he handed me my food. He asked if I needed napkins made sure to go the extra mile. When I stopped to compliment him to his manager, Adam as I was walking away, I overheard Adam telling Tanner what a great job he was doing, it is not often you see staff in a fast food industry where they really have each other‘s backs and offer. Great customer service congrats Tanner and the whole team at New Ulm Hardee’s.
Parking: Well lit parking lot super clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frisco Burger
I ordered one Nashville chicken and two regular. I don’t like spicy and you can’t tell until you bite into it. The receipt is correct the order is wrong so ask if they checked your order.
Food: 1
My bag of breakfast food got dropped in the handoff. Totally an accident. The good was immediately replaced. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
I've only been here, 1 other time very friendly.
Atmosphere: 5
Food: 5
Service: 5
Best Hardee’s in Minnesota!! A must stop on our way to Sioux Falls!!
Restaurantji Recommends
The food is Hardee's it's what you expect but better. My 5-star is for the service I received. These folks were slammed and they were on top of it. One person handling the counter and drive-thru at the same time and two people cooking. They were so quick and still friendly even though they were so busy. It is also nice to find places that don't mind truck drivers parking there. My options get so limited running Minnesota, south dakota, and north dakota back roads. Thanks so much for realizing we truck drivers are people too.
Atmosphere: 5
Food: 5
Service: 5
Tanner waited on me at the drive threw window and i never had such fantasy serve. The manger was just qs good.
Atmosphere: 5
Food: 5
Service: 5
Fast and good
Atmosphere: 5
Food: 5
Service: 5
Food tasted like it was cooked in old grease. It was okay and the family ate it, but wouldn't recommend it.
Atmosphere: 5
Food: 3
Service: 5
The best Frisco burger and fries I have ever had. Can't wait to est there again!..2ND VISIT REVIEW. OUR SERVER , ZAK, WAS EXCELLENT AND SO FRIENDLY. FOOD WAS EXCELLENT AGAIN!
Atmosphere: 5
Food: 5
Service: 5
Loading...