Garbage. I'm done going to Subway. Never enough staff. This time, however, I waited in line only to get my order interrupted by online orders. Customer service is garbage!!
teresa uecker
Poor and super RUDE customer service. Very pushy with no other customers behind us. When i asked the lady to put my veggies on my sandwitch before toasting it she rolled her eyes at me. YES i called her out on it. There were other issues prior to that. The store owner/dist manager called the following day. I explained my crappy experience. He did seem to give a shit and never offered an appology. Go to subway on hwy 7. You get better service and they are friendly.
Atmosphere: 1
Food: 1
Service: 1
Tricia Ackerson
Food was decent. Service was polite. Restaurant was fairly clean. Prices were very high.
Atmosphere: 3
Food: 3
Service: 4
Mao Lee
Ordered a salad and only received the toppings. Had to go inside and ask for the rest of my salad like tf. What a waste of my time. If you can't get the orders correct stop working in fast food. I'm never ever going to stop in this subway ever again.
Atmosphere: 1
Food: 1
Service: 1
Susan Deneffe
Paid again for 50% meat on bmt, Double steak, reg meats, again, this happens every time.
Food: 1
Colton
Probably the friendliest Subway employees I will ever meet. Also probably the cleanest Subway I'll ever see. Food was about as good as you can get for a Subway. It's a Subway, not a restaurant with a full kitchen or even a cute local sandwich shop. Still, the other Subways of the world have conditioned me to have a certain... low expectation. This place surprised me. Seems like the people here really care. Hope they get treated right in return.
Atmosphere: 5
Food: 5
Service: 5
C
Probably the friendliest Subway employees I will ever meet. Also probably the cleanest Subway I'll ever see. Food was about as good as you can get for a Subway. It's a Subway, not a restaurant with a full kitchen or even a cute local sandwich shop. Still, the other Subways of the world have conditioned me to have a certain... low expectation. This place surprised me. Seems like the people here really care. Hope they get treated right in return.
Atmosphere: 5
Food: 5
Service: 5
Emily Heilman
I haven’t been to that location in a very long time. The drive thru touch screen ordering is absolutely rediculous. I hope you go back to the old school way .
Rachel Raddatz
They were preparing our online order when I got there, no customers in the building. 2 separate customers walked in behind me to pick up online orders as well. They were told it would be a few minutes. Their phone was ringing and ringing, one employee stepped off line to answer the phone and was immediately reprimanded by another employee for answering the phone when they are busy. Despite this, they got my pick up order finished and continued to work hard on getting other sandwiches out. Sandwiches were labeled appropriately and the employees were overall very friendly despite the phone incident.
Atmosphere: 3
Food: 4
Service: 4
David Boettcher
What a sad day. I was the only customer inside. Zero greeting from the 3 people working. No hello, no hold on a minute. I stood there for for 7 minutes. Seven. Nobody even offered to sell me a sandwich as I stood under the order here sign. Jimmy John's was fantastic!!!
Almost always have great service here and Katie always does such an awesome job making my
Atmosphere: 5
Food: 5
Service: 5
Tyler
Slowest drive thru I've been too. Sat at window after order had been placed for 15 minutes. Finally as I was getting ready to just leave they finally opened the window and told me my total. I would understand if they were packed but there was no other cars in the parking lot.
Atmosphere: 1
Food: 1
Service: 1
Jane Mae (Busy Bee)
This Subway has been open almost 25 years, it was the first job I ever had! Also one of my first borns first jobs. I love it here. Management has changed, which is disappointing, but It’s the largest option for eating in at a Subway here in Hutchinson and the Service has always been impeccable. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Sherman Field
Last couple of times I have come here I was going to leave a negative review but I did not. Tonight, I am leaving a positive review because I received amazing service and kindness from Corey. Thanks Corey!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Food
Erika
Good, delicious and cheap food. The only thing I didn't like is that all the fans are on and the weather didn't warrant it.
Garbage. I'm done going to Subway. Never enough staff. This time, however, I waited in line only to get my order interrupted by online orders. Customer service is garbage!!
Poor and super RUDE customer service. Very pushy with no other customers behind us. When i asked the lady to put my veggies on my sandwitch before toasting it she rolled her eyes at me. YES i called her out on it. There were other issues prior to that. The store owner/dist manager called the following day. I explained my crappy experience. He did seem to give a shit and never offered an appology. Go to subway on hwy 7. You get better service and they are friendly.
Atmosphere: 1
Food: 1
Service: 1
Food was decent. Service was polite. Restaurant was fairly clean. Prices were very high.
Atmosphere: 3
Food: 3
Service: 4
Ordered a salad and only received the toppings. Had to go inside and ask for the rest of my salad like tf. What a waste of my time. If you can't get the orders correct stop working in fast food. I'm never ever going to stop in this subway ever again.
Atmosphere: 1
Food: 1
Service: 1
Paid again for 50% meat on bmt, Double steak, reg meats, again, this happens every time.
Food: 1
Probably the friendliest Subway employees I will ever meet. Also probably the cleanest Subway I'll ever see. Food was about as good as you can get for a Subway. It's a Subway, not a restaurant with a full kitchen or even a cute local sandwich shop. Still, the other Subways of the world have conditioned me to have a certain... low expectation. This place surprised me. Seems like the people here really care. Hope they get treated right in return.
Atmosphere: 5
Food: 5
Service: 5
Probably the friendliest Subway employees I will ever meet. Also probably the cleanest Subway I'll ever see. Food was about as good as you can get for a Subway. It's a Subway, not a restaurant with a full kitchen or even a cute local sandwich shop. Still, the other Subways of the world have conditioned me to have a certain... low expectation. This place surprised me. Seems like the people here really care. Hope they get treated right in return.
Atmosphere: 5
Food: 5
Service: 5
I haven’t been to that location in a very long time. The drive thru touch screen ordering is absolutely rediculous. I hope you go back to the old school way .
They were preparing our online order when I got there, no customers in the building. 2 separate customers walked in behind me to pick up online orders as well. They were told it would be a few minutes. Their phone was ringing and ringing, one employee stepped off line to answer the phone and was immediately reprimanded by another employee for answering the phone when they are busy. Despite this, they got my pick up order finished and continued to work hard on getting other sandwiches out. Sandwiches were labeled appropriately and the employees were overall very friendly despite the phone incident.
Atmosphere: 3
Food: 4
Service: 4
What a sad day. I was the only customer inside. Zero greeting from the 3 people working. No hello, no hold on a minute. I stood there for for 7 minutes. Seven. Nobody even offered to sell me a sandwich as I stood under the order here sign. Jimmy John's was fantastic!!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Almost always have great service here and Katie always does such an awesome job making my
Atmosphere: 5
Food: 5
Service: 5
Slowest drive thru I've been too. Sat at window after order had been placed for 15 minutes. Finally as I was getting ready to just leave they finally opened the window and told me my total. I would understand if they were packed but there was no other cars in the parking lot.
Atmosphere: 1
Food: 1
Service: 1
This Subway has been open almost 25 years, it was the first job I ever had! Also one of my first borns first jobs. I love it here. Management has changed, which is disappointing, but It’s the largest option for eating in at a Subway here in Hutchinson and the Service has always been impeccable. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Last couple of times I have come here I was going to leave a negative review but I did not. Tonight, I am leaving a positive review because I received amazing service and kindness from Corey. Thanks Corey!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Food
Good, delicious and cheap food. The only thing I didn't like is that all the fans are on and the weather didn't warrant it.
Atmosphere: 4
Food: 5
Service: 5
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