Chipotle Mexican Grill
1851 Madison Ave, Mankato
(507) 385-1883
Recent Reviews
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This place was really busy.
I have food allergies and they handled it differently than any other I've been in by carrying the container and getting a clean spoon (usually the regular procedure is to wipe the counter and change out the spoons). It worked well enough.
I felt a bit shorted on the portion size but the food was good.
The music was louder than I would've liked.
Staff were helpful & speedy.
Dietary restrictions: Dairy Free & Gluten Free
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Food is always amazing. Tables are hardly cleaned off and there was a lot of water on the floor from the snow that was not being cleaned up.
Atmosphere: 3
Food: 5
Service: 5
It’s a Chipotle. The staff is fine when it’s high school/college students, but when it’s not it can be hit or miss. Sometimes the soft drink machine is out a drink, can be frustrating if you’ve already paid for a soft drink.
Kid-friendliness: I’ve taken my kids here several times.
Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 4
Food: 5
Service: 3
Don’t order online here. Your bowl will be half full. Waste of money.
Food: 1
Service: 1
I would echo what other reviewers have stated.
1. The restaurant often has overflowing trash bins, dirty floors, and messy tables. The employees don't care about a filthy restaurant.
2. My experience with the food is that if you eat there you have a decent chance of getting an adequately prepared item. However when I was there today the guacamole was brown on top. This is an issue that you can address by telling them you don't want guacamole that has oxidized and ask them to serve you fresh guacamole. Other than that I'd simply be upfront if they don't give you adequate portions of items such as meat. It also really depends on the employee that is making your food. Some do a nice job and others appear to have been lobotomized.
3. The employees are hit or miss. Yesterday the girl behind the counter didn't really know the answer when I asked if i could ask for more salsa for a chips and salsa order. Today the girl behind the counter was leaning on the counter propped up by her elbows when there weren't any customers. Either this is an example of completely inadequate training or an employee that has very little work ethic. Either way I think Chipotle corporate management would be pretty mortified.
4. This location seems to have a constant influx of traffic and will probably stay in business. I will continue to patronize it occasionally as I know exactly what to expect.
Atmosphere: 1
Food: 2
Service: 2
The facility is in dire need of an update. The entryway is rusting, and the dining area is uninspired as well as dirty looking. The food is borderline nasty. We had chicken burritos and regretted every bite. The rice tasted old, hard, and cold. The meat was luke warm as were the beans.
We had contact with three employees, two of whom were pleasant and helpful, while the cashier was obviously having a bad day.
Overall, it was not an enjoyable lunch.
If it were not for a gift card that we were using, we probably wouldn't have eaten here in the first place. We certainly will not recommend this to anyone as it is very pricey for an unpleasant experience.
Atmosphere: 1
Food: 1
Service: 2
The food was great! On the other hand; the staff here were not very impressive nor was the environment up to par. Granted the music was too loud and my voice is kind of quiet, the staff could have asked questions.
Atmosphere: 2
Food: 5
Service: 1
Food was bland unlike other chipotles dining area was dirty and lady at register almost seemed annoyed to help us. Also she stood in the same place for 15 mins with her hand on her chin when the dining area was very dirty with dirty tables and garbage on the floors. Men’s bathroom garbage can was overfull. Other employees were very nice.
Atmosphere: 3
Food: 2
Service: 3
Chicken had a lot of fat on it and the bowl was hardly filled. I ordered online to go. Definitely would order in person if you could but it's nearly impossible for me to do with 3 kids under 3. Disappointing when your trying to have a hot meal cooked and ready for you as a mom and you get a over half empty bowl with meat that wasn't great. However the employees there were really kind.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Tomatillo-Red Chili Salsa, Burrito Bowl, Chips
The beverage area needed cleaning and I noticed quite a few fruit flies. It never used to be that way.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Food is good as always. whole restaurant, including tables was extremely dirty and filthy. Not what you would expect from any restaurant.
Atmosphere: 1
Food: 5
Service: 4
Get your burrito in a quesadilla!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Quesadilla
It was fast service. The place looks dingy, kind of sad. But the staff was very friendly
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chips & Tomatillo-Green Chili Salsa, Chips & Roasted Chili-Corn Salsa
Well staffed to move the line efficiently even during the lunch rush.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
They know how to make them bowls/burritos yummy piled high
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bowl of Chicken with Rice Bowl, Burrito Bowl
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