Went in to dunkin this morning for our usual order of two iced coffees and a boston cream donut. First they gave us one wrong drink they put some sort of cold foam on top and made the coffee too sweet. Then we get munchkin donuts instead of the one we ordered and paid for. When the lady took our order in the drive through she was super rude. It clearly sounded like she didn’t want to work. Never had problems with them until today. Kind of disappointed.
Atmosphere: 1
Food: 3
Service: 1
Audra Enger
Went to this location on Friday 1-11 @ 1:00, sat at the window after ordering for no lie 5 minutes (mind you we were the only ones in the drive up at the time and all the except one of the workers were standing there talking). A worker finally acknowledged us and asked us if we had the lava cake latte and some other drink, we said no and she told us ok I’ll be right back and then came back with the right order. We left the drive thru and my drink tasted burnt, flavorless, and basically all milk, oh can’t forget not filled up all the way. I was disappointed because I was like I’m not gonna drink this. Then I went to my everything bagel minis hoping for some joy and they turned out to cold. Couldn’t stop back because I had to go work so left with no coffee and no food.
Atmosphere: 1
Food: 1
Service: 1
Callen Bowe
Wonderful place and incredible staff 😁
Atmosphere: 5
Food: 5
Service: 5
Dave Sickler
Makayla normally takes and fills my order. Her customer service skills are nothing less than 5 stars. Makayla mixes my refresher nothing less than perfect and always delivers it with a great big smile. Any time others have taken care of my order they do pretty close to Makayla standards. I think Madison Avenue Dunkin is a perfect go to spot for anyone. If you are looking for atmosphere, flavor and value, this is it.
Shelby Bentley
Went in for the halloween Munchin bucket, which had only been out for a week. The worker said they were sold out already, no substitute for it. The doughnuts we did get weren't horrible. The coffee we got tasted burnt and the bacon & egg bagel tasted raw and was lopsided with bacon on only one half of the sandwich. Overly disappointed.
Atmosphere: 2
Food: 1
Service: 1
Natalie Bina
My coffee hella burnt and they ran out of the spooky donut bite buckets. Not a go to spot. I can name you 10 coffee shops better.
Atmosphere: 1
Food: 2
Service: 1
Janet Spencer
I go through drive thru, only twice inside
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts, Croissant, Egg and Cheese
Jennifer Gehl
Always a great experience for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
andrew love
Don’t know how many times I’ve ordered a large drink and got it half way full. I don’t pay for half the beverage I pay for the full thing. Does it make sense to fill it half way in a large cup? How does that register? Pure laziness and waste of money.
My coffee this morning was horrible. I have no idea how they messed up the macchiato, but my coworkers were, too. They had ordered earlier. Both our macchiatos were nasty. I would have came back in to return it but I would have had to waiited until my lunch.
Upsetting. Gross.
Atmosphere: 1
Food: 1
Service: 1
Melissa “potato” Hines
Food was heavenly like always. The staff were like the angels from heaven. Overall, really good atmosphere. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Kathy Hruska
The service is very poor. I went inside to get a coffee and pick up a phone order, I than proceeded to the pick up counter after paying. Was waiting for roughly 5 minutes before someone said “are you waiting for something” yes my coffee and the person brushed it off like it was nothing, than I asked about my phone order and they said we don’t have it. So I than waited again at the ordering line and said I called in an order, still couldn’t find it, they got the manager. Told the manager my name and the manager grabbed it right away. So out of the 6 staff at the counter who couldn’t be of assistance as it was right next to them.
Service: 1
Barbara Oeffler
Sweet, sweet girls work here. Every time I go, the staff is just absolutely amazing. Staff always has recommendations if you have questions, and the food and drinks are always awesome.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Donuts, Egg and Cheese
Went in to dunkin this morning for our usual order of two iced coffees and a boston cream donut. First they gave us one wrong drink they put some sort of cold foam on top and made the coffee too sweet. Then we get munchkin donuts instead of the one we ordered and paid for. When the lady took our order in the drive through she was super rude. It clearly sounded like she didn’t want to work. Never had problems with them until today. Kind of disappointed.
Atmosphere: 1
Food: 3
Service: 1
Went to this location on Friday 1-11 @ 1:00, sat at the window after ordering for no lie 5 minutes (mind you we were the only ones in the drive up at the time and all the except one of the workers were standing there talking). A worker finally acknowledged us and asked us if we had the lava cake latte and some other drink, we said no and she told us ok I’ll be right back and then came back with the right order. We left the drive thru and my drink tasted burnt, flavorless, and basically all milk, oh can’t forget not filled up all the way. I was disappointed because I was like I’m not gonna drink this. Then I went to my everything bagel minis hoping for some joy and they turned out to cold. Couldn’t stop back because I had to go work so left with no coffee and no food.
Atmosphere: 1
Food: 1
Service: 1
Wonderful place and incredible staff 😁
Atmosphere: 5
Food: 5
Service: 5
Makayla normally takes and fills my order. Her customer service skills are nothing less than 5 stars. Makayla mixes my refresher nothing less than perfect and always delivers it with a great big smile. Any time others have taken care of my order they do pretty close to Makayla standards. I think Madison Avenue Dunkin is a perfect go to spot for anyone. If you are looking for atmosphere, flavor and value, this is it.
Went in for the halloween Munchin bucket, which had only been out for a week. The worker said they were sold out already, no substitute for it. The doughnuts we did get weren't horrible. The coffee we got tasted burnt and the bacon & egg bagel tasted raw and was lopsided with bacon on only one half of the sandwich. Overly disappointed.
Atmosphere: 2
Food: 1
Service: 1
My coffee hella burnt and they ran out of the spooky donut bite buckets. Not a go to spot. I can name you 10 coffee shops better.
Atmosphere: 1
Food: 2
Service: 1
I go through drive thru, only twice inside
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts, Croissant, Egg and Cheese
Always a great experience for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Don’t know how many times I’ve ordered a large drink and got it half way full. I don’t pay for half the beverage I pay for the full thing. Does it make sense to fill it half way in a large cup? How does that register? Pure laziness and waste of money.
Great quality at a reasonable price!
Kid-friendliness: Clean highchairs and donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
Great quality at a reasonable price!
Kid-friendliness: Clean highchairs and donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Coolatta
My coffee this morning was horrible. I have no idea how they messed up the macchiato, but my coworkers were, too. They had ordered earlier. Both our macchiatos were nasty. I would have came back in to return it but I would have had to waiited until my lunch.
Upsetting. Gross.
Atmosphere: 1
Food: 1
Service: 1
Food was heavenly like always. The staff were like the angels from heaven. Overall, really good atmosphere. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The service is very poor. I went inside to get a coffee and pick up a phone order, I than proceeded to the pick up counter after paying. Was waiting for roughly 5 minutes before someone said “are you waiting for something” yes my coffee and the person brushed it off like it was nothing, than I asked about my phone order and they said we don’t have it. So I than waited again at the ordering line and said I called in an order, still couldn’t find it, they got the manager. Told the manager my name and the manager grabbed it right away. So out of the 6 staff at the counter who couldn’t be of assistance as it was right next to them.
Service: 1
Sweet, sweet girls work here. Every time I go, the staff is just absolutely amazing. Staff always has recommendations if you have questions, and the food and drinks are always awesome.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Donuts, Egg and Cheese
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