Shake Shack Maple Grove

Friendly and courteous staff. Great food! Water cup available for free. Try the chicken sandwich, you won't be disappointed!

Yikes! 55$ for two tiny shakes, two small fries, a pop, and two small burgers. The burgers were priced at 13$ each, that doesn't include fries or anything and they were small, definitely not worth even 5$. The fries were 4$ a piece and were a tiny little basket, the "large" pop was the size of a medium anywhere else in MN, and the shakes were terrible and also maybe a small! I mean I could've made a better one at home with cheap Walmart ice cream. The vanilla didn't taste like vanilla, just milk, and the strawberry barely tasted like strawberries. The service was also terrible, rude staff and when informed there were no towels/toilet paper they did nothing to supply them. Won't ever go back.

Atmosphere: 1

Food: 2

Service: 1

I have come here a total of 7 times over the past month and you never have the Christmas Cookie shake. Why offer it only to never have enough? So frustrating.

The staff were very friendly, food was great and came fast.

Atmosphere: 5

Food: 5

Service: 5

I love this place!

Atmosphere: 5

Food: 5

Service: 5

Terrible service with wrong items which they did not want to correct.

Food: 1

Service: 1

Food was good but should be a little better put together for the price… kinda sloppy and smooshed… you don’t get many fries for $5.99 great service but pricy experience

Atmosphere: 3

Food: 3

Service: 5

The young lady working the drive thru used very good communication and customer service skills. It made the overall experience delightful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger and Fries

Ordered burgers and fries. I ordered my burger with a lettuce wrap. It was almost more lettuce than burger but it tasted good. See the pic? Where is my burger?? Was a little grossed out that the lettuce was laying on the tray that the meal came on. Hands handling there. Ordered the fries separately extra crispy but they were rather cold. I guess they don't pay attention to those kinds of instructions and did not make the fries fresh. Had a coupon deal for the meal, that made it worth it. Might give him another chance if I'm in the mood for a clean burger. No food sensitivity reactions here.

Atmosphere: 4

Food: 4

Service: 4

Dietary restrictions: So sad this location doesn't have the dairy-free shakes anymore! :(

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hamburger

Good shake but expensive for what it is and what you get.

Atmosphere: 3

Food: 3

Service: 2

The food was so bad it was not even eaten 😫 the buns were so hard for some reason, and it was so expensive, just me and my husband, and it was 60 dollars I will not eat there again for that much I could of went to Texas roadhouse which is good.

Atmosphere: 3

Food: 1

Service: 3

Staff was very unfriendly was not helpful at all. I ordered a burger and I got a lettuce wrap burger, my fries were very cold. So I asked for some fresh fries, They took my old fries, threw them back in the basket and put them back in the grease for a minute took them back out, shook them and gave them back to me. I will never go back there ever again! there’s better burger places to go to! I do not recommend eating there!

Atmosphere: 1

Food: 1

Service: 1

I’m 30weeks pregnant and nervous to eat out half the time due to all the listeria and E. coli outbreaks.

That’s not helped when I’m super hungry after Christmas shopping on Black Friday and decide to stop and grab a burger only to get home after consuming more than half of it and realize the center of one the patties is nearly raw.

Y’all got to be kidding me.
40 bucks for dinner where the fries are half cold, and, the burgers are raw dogging in -10 air, a milkshake I could have made better at home, and top it off with a burger that’s raw?

Never again.

Atmosphere: 2

Food: 2

Service: 2

Great burger and shake.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shackburger, French Fries