Starbucks in Maple Grove

“I want to recognize a barista named Nakeisha for outstanding service. She greeted me warmly, clarified my order, and delivered it with attention to every detail. She even brought a small container of cream, my water exactly as requested, and checked to see if I needed anything else.

I later learned she is a new hire. Management would benefit from having the entire team model the level of service she provided. The staff overall seemed focused, but she set the gold standard.“

“Starbucks has raised its prices, yet their customer service has fallen. ?
Some employees make you feel like they are the ones in Guatemala picking the beans!
Omg, for the love of Casi Cielo; which is the one favorite coffee from February and it’s really not the one with hints of chocolate, beware of the watered down version made from their new automated machines !!!“

“EXCELLENT!! This Starbucks crew is one of a kind! Consistently upbeat, appreciative for the business, and always write notes on the cups. I order ahead of time and it is so slick to swing in and pick it up. Thank you, ALL, for your great customer service!“

“I had a really good experience here! Unfortunately I didn’t catch one of their names, but I definitely remember Tyler (more on him later).The lady who took my order was super sweet and nice. She was patient with me as she took my order. I definitely felt bad for taking a long time (it didn’t help that the line was slowly growing behind me), but she didn’t rush me or anything. I really do appreciate it that <3Ok, now moving on the drinks! My sisters and I ordered a vanilla late, matcha green tea frap, and the drink of the week (which was absolutely amazing!). Tyler, the person making our drinks, was super efficient and made the drinks quick. They also tasted so damn good too!! I couldn’t remember if I had ordered a cold vanilla latte, but received an iced version when I was pretty sure I wanted a warm (I use to order a cold one before but wanted a warm one. I might’ve accidentally asked for a cold one out of habit). I asked Tyler if he could make a warm vanilla latte and without hesitation or another thought, he made me a warm version quickly!It was probably one of the best starbucks experience I’ve had here at this location! Also, if you’re wanting to try the drink of the week, it was an iced chai with brown sugar, oat milk, and pumpkin cold foam. You won’t regret getting it!“

“I want to highlight a valuable member of your team: Evelyn. I’ve gone through the drive-through a handful of times while Evelyn has been working. Evelyn is always cheerful and kind. With each interaction, she has put a smile on my face with how hyped she makes her customers feel about getting a simple coffee. Her ‘treat yourself’ energy is unmatched! You can get Starbucks anywhere, but not Evelyn! Thank you!“