Big back has an orange hat with attitude. Poor service and poor value. Employees seemed disengaged, and the quality didn’t match the price.
My medium matcha was only half full, despite costing close to $8. I took a photo because it was that noticeable. Won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Sarah Davis
Dee always has great service, ty!
Atmosphere: 5
Food: 5
Service: 5
Nicole Halberg (Soulflower)
This one is closest to where I live. The people are really nice and give great service and they have my favorite drinks 😋
Atmosphere: 5
Food: 5
Service: 5
Ehkhudah Zar
I went to caribou drive-thru to order a large hot drink. After I pay, I waited about 10 minutes and they gave me the wrong drink. The size was incorrect, the drink was cold and not what I ordered and the drive-thru customer service person seem like that didn't know what they were doing. I even double check with them before paying and they confirmed my order yet still got my drink wrong. I will not be going back to that caribou.
Food: 1
Service: 1
Rachel Lu
YES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Roshni Rai
😐 I'm so disappointed in my Caramel espresso shaker from that coffee shop! It tastes like water and is full of ice. Definitely won't be going back there again ☕️.
Atmosphere: 5
Food: 1
Service: 5
Aeria Milligan
Always get my drink perfect
Atmosphere: 5
Food: 5
Service: 5
Edward Sayre
Just had the worst caribou experience ever. They were obviously training new people but the manager in charge (I assume she was training folks) made a mocking face like I'm a dumbass when the trainee asked her a question and then i tried to clarify. Nicole is the employee's name and when I asked her name she started to make smart-ass comments. I understand the stress of working at a fast-paced food environment and another employee apologized but she seemed very hostile. She did eventually apologize but it was more half hearted than sincere and she only made it when she realized I was writing a negative review.
chantelle mercado
Friendly an fast
Atmosphere: 5
Food: 5
Service: 5
Carolyn Grover
I chose to order online and pick up at the drive thru. It’s always ready and delicious! This is meant to be a thumbs up post!!
The only minor “problem” would be that the bushes by the drive up window need trimming so cars don’t scrape them.
Condescending and constantly upselling for a bigger bonus and more staff.
Miracle Love Hawkins
I love this place if it’s closed when I need a drink I just don’t get one ! If you’re ever here during early mornings ask for DEE tell her she is the best . She needs a RAISE Now. Her attitude, her kindness and just all around spirit gets my morning started !
Atmosphere: 5
Food: 5
Service: 5
Darin James
This was only my second visit to Caribou Coffee. It wasn't too busy during my early afternoon visit. The store was clean, and the staff were friendly and attentive.
Big back has an orange hat with attitude. Poor service and poor value. Employees seemed disengaged, and the quality didn’t match the price.
My medium matcha was only half full, despite costing close to $8. I took a photo because it was that noticeable. Won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Dee always has great service, ty!
Atmosphere: 5
Food: 5
Service: 5
This one is closest to where I live. The people are really nice and give great service and they have my favorite drinks 😋
Atmosphere: 5
Food: 5
Service: 5
I went to caribou drive-thru to order a large hot drink. After I pay, I waited about 10 minutes and they gave me the wrong drink. The size was incorrect, the drink was cold and not what I ordered and the drive-thru customer service person seem like that didn't know what they were doing. I even double check with them before paying and they confirmed my order yet still got my drink wrong. I will not be going back to that caribou.
Food: 1
Service: 1
YES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
😐 I'm so disappointed in my Caramel espresso shaker from that coffee shop! It tastes like water and is full of ice. Definitely won't be going back there again ☕️.
Atmosphere: 5
Food: 1
Service: 5
Always get my drink perfect
Atmosphere: 5
Food: 5
Service: 5
Just had the worst caribou experience ever. They were obviously training new people but the manager in charge (I assume she was training folks) made a mocking face like I'm a dumbass when the trainee asked her a question and then i tried to clarify. Nicole is the employee's name and when I asked her name she started to make smart-ass comments. I understand the stress of working at a fast-paced food environment and another employee apologized but she seemed very hostile. She did eventually apologize but it was more half hearted than sincere and she only made it when she realized I was writing a negative review.
Friendly an fast
Atmosphere: 5
Food: 5
Service: 5
I chose to order online and pick up at the drive thru. It’s always ready and delicious! This is meant to be a thumbs up post!!
The only minor “problem” would be that the bushes by the drive up window need trimming so cars don’t scrape them.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
very good service
Atmosphere: 5
Food: 5
Service: 5
Excellent coffee, barrista very knowledgeable
Atmosphere: 5
Food: 5
Service: 5
Condescending and constantly upselling for a bigger bonus and more staff.
I love this place if it’s closed when I need a drink I just don’t get one ! If you’re ever here during early mornings ask for DEE tell her she is the best . She needs a RAISE Now. Her attitude, her kindness and just all around spirit gets my morning started !
Atmosphere: 5
Food: 5
Service: 5
This was only my second visit to Caribou Coffee. It wasn't too busy during my early afternoon visit. The store was clean, and the staff were friendly and attentive.
My large Iced Latte definitely hit the spot.
Atmosphere: 5
Food: 4
Service: 5
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