Chipotle Mexican Grill

Quick service, helpful staff, & clean bathrooms. Chips missing salt/lime but the guac was good

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Burrito Bowl

It's Chipotle, pretty standard service and good across the board. Food was great as usual, service was decent but not friendly, might just be the location and the idiots they're used to serving at lunch hour lol

Atmosphere: 4

Food: 5

Service: 4

Just TERRIBLE! First off, the restaurant was dirty, and there's definitely a sense of laziness as soon as I hit the door, so I should have known it was about to be a horrible experience, but , wanting some Chipotle, I proceeded anyway. When I first gave my order, the young lady was not a pleasant server, but I take it that perhaps she's been standing/working all day without a break. She proceeded to prepare my burrito, at which point I noticed the smoked brisket was nearly empty as she began to scrape the pan, so i asked if she could get a fresh batch, at which point she relayed to me that they didn't have anymore to prepare, so I ask for the next thing close to it which was the beef barcuoe or whatever. She proceeded to prepare my burrito with such frustration that I wanted to cancel the order altogether, but by this time, we were toppings away from checking out. I asked for my cheese on the side, and now I'm at the register. I tell them my order, at which point the young lady that prepared my food yells out, "She got smoked brisket and barc!". I notified the cashier that I've barcaue beef and that half of the spoon of smoked brisket was replaced with barc beef. I asked for the manager, and to my surprise, the manager stood right before me as all of the confusion was transpiring. I communicated to the manager the issue, and she explained to me that they typically don't operate in a way of customer satisfaction, but she'll do it for me "this time" over it, I just wanted my order so that I can return to work. When I got my order, I noticed that the side of the cheese I requested was not in the bag, so I reminded them of it, at which point I was told they were also out of cheese. I told them I could wait for the refill, at which point I was told they were completely out of cheese for the day. I asked them what time is closing, and I was told 10 pm. Appalled, at the time being 5 pm I just they'd have more cheese before closing, I mean given the fact that Chipotle has an array of customers coming in & out daily 😳😳😳 I looked in the serving pan only to see at leat 3 huge serving spoonfuls of cheese. At this point, I was perplexed and disappointed. I responded and said, "There's still some cheese left here" (pointing). I'll take that. With much attitude and anger, the server put some cheese in a carryout tube and passed it to me. I had to ask for my receipt. By the way, I wanted it just so I can give a review of the awful service and the uncleanness of the restaurant. I wouldn't be surprised to learn that their food is left out from opening until closing, if it wasn't for the customers coming in purchasing food forcing them to prepare more.

Atmosphere: 1

Food: 1

Service: 1

Food was good service was good very busy location and the atmosphere reflected that.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito Bowl

We're out of every rice except brown. Out of smoked brisket and many toppings at 6pm.

Out of basically every ingredient. Worst chipper ever

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Chipotle Bowl

Staff is friendly and quick. These guys operate at a high level!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Typical Chipotle. They rush you through without even listening to the requests. What is your hurry? It’s not as if you need to clean the lobby area, which was unkempt and tables not cleaned. Most likely I will not return to any Chipotle.

Atmosphere: 2

Food: 2

Service: 2

One of the worst experiences and food i have ever had

Not at all professional, the service is terrible, the environment is dirty and in the food 0, a fly came into my food

Atmosphere: 1

Food: 1

Service: 1

I come here pretty frequently for DoorDash orders, and my own personal orders.
I prefer this chipotle to the one on Hennepin because they tend to give better portions and actually have all of the line ingredients stocked.
I recently ordered online, and they didn’t have my food ready on time, plus they messed up the order. I came back to talk with the manager, Wesley, about it. He ended up correcting their mistake and giving me a free bowl made correctly the following day. I appreciate it! Will be back soon xo

Atmosphere: 5

Food: 5

Service: 5

I went here 3 times. The first 2 there were no issues, but the 3rd the rice was so undercooked it was crunchy and the girl wrapping the burrito did probably the worst job of all time, sauce getting all over it. Not 1 star though because there’s a 66% chance of things working out.

Friendly staff!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Burrito Bowl, Tacos

Very busy, kind of dirty from constant traffic.

Atmosphere: 3

Food: 4

Service: 4

As busy as those workers were they all sure made sure they gave every customer great customer service I appreciate Chipotle's they did a good job